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Phone Associate Jobs in Bountiful, UT (NOW HIRING)

Scenthound Syracuse, UT

Front Desk Associate

Syracuse, UT · On-site

$12 - $14/hr

The Sales & Front Desk Associate is a key position at Scenthound, focused on selling memberships ... Answer phone calls, schedule customer appointments, manage customer profiles and records * Manage ...

Avail Solar Llc

Sales Associate

West Jordan, UT · On-site

$75K - $85K/yr

Residential appointment associates will work within our marketing team canvassing (door to door ... Smart Phone with Data * 18 Years of Age or Older * Strong Communication Skills Ideal Prior ...

Avail Solar Llc

Sales Associate

West Jordan, UT · On-site

$75K - $85K/yr

Residential appointment associates will work within our marketing team canvassing (door to door ... Smart Phone with Data * 18 Years of Age or Older * Strong Communication Skills Ideal Prior ...

Avail Solar Llc

Sales Associate

West Jordan, UT · On-site

$75K - $85K/yr

Residential appointment associates will work within our marketing team canvassing (door to door ... Smart Phone with Data * 18 Years of Age or Older * Strong Communication Skills Ideal Prior ...

C-A-L Stores Companies Inc

Janitorial Associate

Layton, UT · On-site

$12.75 - $15.50/hr

Professional etiquette and positive attitude in all communications, including phone and radio with associates and customers * Ability to freely access all areas of the store including sales floor ...

Go Rentals

Guest Experience Associate

Heber City, UT · On-site

$20/hr

The Guest Experience Associate - Carcierge is the face of Go Rentals, a guest-facing luxury ... Additional perks, including travel assistance and a $40 monthly cell phone stipend If you're ...

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All JobsPhone Associate JobsPhone Associate Jobs in Bountiful, UT

Phone Associate information

What is a phone associate?

Phone Associates are professionals who handle inbound and outbound calls for a company, often serving as the first point of contact for customers. Their responsibilities typically include answering questions, providing information, resolving issues, and sometimes processing orders or scheduling appointments. Effective communication skills, patience, and problem-solving abilities are essential for this role. Phone Associates may work in call centers or remotely, depending on the employer.

What are the key skills and qualifications needed to thrive as a phone associate, and why are they important?

To thrive as a Phone Associate, strong verbal communication, active listening, and problem-solving skills are essential, often supported by a high school diploma or equivalent. Familiarity with call center software, customer relationship management (CRM) systems, and basic computer proficiency is typically required. Patience, professionalism, and the ability to remain calm under pressure are standout soft skills in this role. These competencies ensure efficient handling of customer inquiries, high satisfaction rates, and effective resolution of issues.

What are some common challenges faced by phone associates and how can they be managed effectively?

Phone Associates often encounter high call volumes and may need to handle challenging customer interactions. Managing stress and maintaining a positive, professional demeanor are crucial for success. Many companies provide support through training programs, scripts, and team leads who can assist with difficult situations. Building strong communication skills and learning to de-escalate tense conversations can help associates navigate these challenges and deliver excellent service.

What is the difference between Phone Associate vs Customer Service Representative?

AspectPhone AssociateCustomer Service Representative
CredentialsHigh school diploma or equivalent; communication skillsHigh school diploma or equivalent; communication skills
Work EnvironmentCall centers, customer support linesCall centers, retail, online support
Industry UsageTelecommunications, retail, techRetail, telecom, finance, tech
Common Search IntentJob roles focused on phone-based supportCustomer support roles involving phone communication

Both Phone Associates and Customer Service Representatives typically require similar credentials and work in call center environments. The main difference lies in the job scope: Phone Associates often focus solely on phone-based interactions, while Customer Service Representatives may handle multiple channels like email or chat as well. Understanding these distinctions can help job seekers find roles that match their skills and preferences.

Can I work in a call center without experience?

Phone associate positions in call centers often do not require prior experience, as training is typically provided to develop necessary communication and customer service skills. Employers may look for good interpersonal skills, a positive attitude, and basic computer knowledge, making it possible to start without previous call center work experience.

What cities near Bountiful, UT are hiring for Phone Associate jobs?

Cities near Bountiful, UT with the most Phone Associate job openings:

Phone Associate jobs near you

Sales Associate

L5 Fitness Holdings LLC

Salt Lake City, UT • On-site

$17 - $19/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 20 days ago

Key responsibilities

  • Proactively call and text leads to book introductory sessions.

  • Run full discovery consultations to understand prospect needs and overcome objections.

  • Close sales on the spot by converting prospects during their first visit.

Job description

Description:

Sell fitness. Hit goals. Earn Bonuses. Build a career in sales.

At Orangetheory Fitness, we're not just selling memberships, we're closing deals that change lives. As a Sales Associate, you are a hunter: prospecting new leads, booking first time classes, conducting full discovery consultations, and converting prospects into paying members. This is a quota-driven sales role where your success is measured in memberships sold!

We're looking for competitive, results-driven sales professionals who thrive on the challenge of hitting targets and love the thrill of selling. If you have a proven track record in sales, embrace accountability, and want to build a career where your hustle directly impacts your paycheck, this is your opportunity.

Why Work for Orangetheory Fitness?

  • Monthly Sales Bonuses – hit sales goals, get rewarded 
  • Free Orangetheory Membership – experience what you're selling 
  • PTO, Sick Time & Holiday Pay
  • Medical, Dental & Vision Insurance
  • Supplemental Insurance Options – life, accident, critical illness, and more 
  • 401(k) with Company Match
  • Comprehensive Sales Training – learn our proven sales process and conversion strategies 
  • Career Advancement – top performers move into senior sales and management roles 
  • Employee Recognition Program – we celebrate our top closers 

What You'll Do as a Sales Associate:

  • Proactively call and text leads to book introductory sessions 
  • Conduct 20-30+ outbound calls daily to prospects who've shown interest 
  • Run full discovery consultations to understand prospect needs and overcome objections 
  • Give high-energy studio tours and position the value of membership 
  • Close sales on the spot – convert prospects during their first visit 
  • Meet or exceed monthly membership sales quotas
  • Follow up persistently with prospects via phone, email, and text until they book or buy 
  • Track sales activities and pipeline in our CRM system 
  • Collaborate with coaches to ensure seamless handoff for first-time class experiences 
  • Re-engage past leads and nurture warm prospects through strategic outreach 
  • Provide exceptional member service to support retention (while maintaining focus on new sales) 
  • Participate in Orangetheory classes to authentically speak to the product you're selling 
Requirements:

What You Must Bring:

  • 1+ years of proven sales experience (retail, gym, B2C, phone sales, or membership sales preferred) 
  • Track record of meeting or exceeding sales quotas – we want closers, not order-takers 
  • Hunter mentality – you're driven, persistent, and motivated 
  • Excellent phone skills – comfortable making 20-30+ calls per day and handling objections 
  • Extroverted personality – you energize people and create excitement 
  • Urgency and follow-through – you don't wait for sales to come to you 
  • Coachability – you take feedback and continuously improve your close rate 
  • Comfortable with accountability – you own your numbers and take pride in your performance 
  • High school diploma or equivalent required 
  • Weekend availability required

Preferred Qualifications:

  • Experience with CRM/sales tracking software 
  • Background in fitness, wellness, or membership-based sales 
  • Demonstrated ability to work in a quota environment 

This is NOT the right role if you're looking for:

  • A primarily customer service position 
  • A job where you wait for people to come to you 
  • A role without sales targets or accountability 

Ready to turn your sales skills into a rewarding career? Apply now and show us your track record.