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Phone Associate Jobs in Bountiful, UT (NOW HIRING)

Baby Cubby

Retail Associate Sandy, UT

Sandy, UT · On-site

$15/hr

Retail Associate Position As a company our purpose is to enrich families' lives. On our retail team ... Duties will also include cashiering and assisting customers over the phone. Who We Are Looking For ...

Baby Cubby

Retail Associate Sandy, UT

Sandy, UT · On-site

$15/hr

Retail Associate Position As a company our purpose is to enrich families' lives. On our retail team ... Duties will also include cashiering and assisting customers over the phone. Who We Are Looking For ...

The Baby Cubby

Retail Associate Sandy, UT

Sandy, UT · On-site

$15/hr

Retail Associate Position As a company our purpose is to enrich families' lives. On our retail team ... Duties will also include cashiering and assisting customers over the phone. Who We Are Looking For ...

R1

HIM Associate

Murray, UT · On-site

$17.60 - $25.25/hr

Answer incoming phone calls related to medical records, request status updates, and general ... Our associates are given the chance to contribute, think boldly and create meaningful work that ...

World Market

Sales Associate

West Jordan, UT · On-site

$13 - $17.75/hr

Phone: 1-833-680-2399 Email: hrsupport@worldmarket.com This email address is only to request ... associates and provide all other conditions of employment including Company sponsored events ...

World Market

Sales Associate

West Jordan, UT · On-site

$13 - $17.75/hr

Phone: 1-833-680-2399 Email: hrsupport@worldmarket.com This email address is only to request ... associates and provide all other conditions of employment including Company sponsored events ...

World Market

Stock Associate

West Jordan, UT · On-site

$14 - $17.75/hr

Phone: 1-833-680-2399 Email: hrsupport@worldmarket.com This email address is only to request ... associates and provide all other conditions of employment including Company sponsored events ...

R1

HIM Associate

Murray, UT · On-site

$17.60 - $25.25/hr

Answer incoming phone calls related to medical records, request status updates, and general ... Our associates are given the chance to contribute, think boldly and create meaningful work that ...

World Market

Stock Associate

West Jordan, UT · On-site

$14 - $17.75/hr

Phone: 1-833-680-2399 Email: hrsupport@worldmarket.com This email address is only to request ... associates and provide all other conditions of employment including Company sponsored events ...

AMD Lasers

Customer Care Associate

West Jordan, UT · On-site

$18 - $23/hr

Customer Care Associate - Join AMD Laser's Dynamic Sales Team! About Us: AMD Lasers, Inc.(AMD) is a ... Excellent communication and phone skills. * Punctuality and attendance per requirements. * Job is ...

Country Supplier

Part Time Sales Associate

Layton, UT · On-site

$12.75 - $17.25/hr

Answer incoming phone calls. * Constant radio communication with all associates. * Comprehensive knowledge of the products Coastal Farm sells. * Maintain an awareness of all product knowledge ...

AMD Lasers

Customer Care Associate

West Jordan, UT · On-site

$18 - $23/hr

Customer Care Associate - Join AMD Laser's Dynamic Sales Team!About Us: AMD Lasers, Inc.(AMD) is a ... Excellent communication and phone skills.Punctuality and attendance per requirements.Job is in ...

CAO Group, Inc.

Customer Care Associate

West Jordan, UT · On-site

$18 - $23/hr

Customer Care Associate - Join AMD Laser's Dynamic Sales Team! About Us: AMD Lasers, Inc.(AMD) is a ... Excellent communication and phone skills. * Punctuality and attendance per requirements. * Job is ...

PetSmart

Retail Sales Associate Part Time

Layton, UT · On-site

$13.75 - $15.75/hr

Retail Sales Associate Part Time About Life at PetSmart Our associates are the heart of Team ... Responsible for the pet parent experience and outcomes conducted in person, over the phone, at the ...

PetSmart

Retail Sales Associate Full Time

Layton, UT · On-site

$13.75 - $15.75/hr

Retail Sales Associate Full Time About Life at PetSmart Our associates are the heart of Team ... Responsible for the pet parent experience and outcomes conducted in person, over the phone, at the ...

PetSmart

Retail Sales Associate Part Time

Salt Lake City, UT · On-site

$14.50 - $16.50/hr

Retail Sales Associate Part Time About Life at PetSmart Our associates are the heart of Team ... Responsible for the pet parent experience and outcomes conducted in person, over the phone, at the ...

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All JobsPhone Associate JobsPhone Associate Jobs in Bountiful, UT

Phone Associate information

What is a phone associate?

Phone Associates are professionals who handle inbound and outbound calls for a company, often serving as the first point of contact for customers. Their responsibilities typically include answering questions, providing information, resolving issues, and sometimes processing orders or scheduling appointments. Effective communication skills, patience, and problem-solving abilities are essential for this role. Phone Associates may work in call centers or remotely, depending on the employer.

What are the key skills and qualifications needed to thrive as a phone associate, and why are they important?

To thrive as a Phone Associate, strong verbal communication, active listening, and problem-solving skills are essential, often supported by a high school diploma or equivalent. Familiarity with call center software, customer relationship management (CRM) systems, and basic computer proficiency is typically required. Patience, professionalism, and the ability to remain calm under pressure are standout soft skills in this role. These competencies ensure efficient handling of customer inquiries, high satisfaction rates, and effective resolution of issues.

What are some common challenges faced by phone associates and how can they be managed effectively?

Phone Associates often encounter high call volumes and may need to handle challenging customer interactions. Managing stress and maintaining a positive, professional demeanor are crucial for success. Many companies provide support through training programs, scripts, and team leads who can assist with difficult situations. Building strong communication skills and learning to de-escalate tense conversations can help associates navigate these challenges and deliver excellent service.

What is the difference between Phone Associate vs Customer Service Representative?

AspectPhone AssociateCustomer Service Representative
CredentialsHigh school diploma or equivalent; communication skillsHigh school diploma or equivalent; communication skills
Work EnvironmentCall centers, customer support linesCall centers, retail, online support
Industry UsageTelecommunications, retail, techRetail, telecom, finance, tech
Common Search IntentJob roles focused on phone-based supportCustomer support roles involving phone communication

Both Phone Associates and Customer Service Representatives typically require similar credentials and work in call center environments. The main difference lies in the job scope: Phone Associates often focus solely on phone-based interactions, while Customer Service Representatives may handle multiple channels like email or chat as well. Understanding these distinctions can help job seekers find roles that match their skills and preferences.

Can I work in a call center without experience?

Phone associate positions in call centers often do not require prior experience, as training is typically provided to develop necessary communication and customer service skills. Employers may look for good interpersonal skills, a positive attitude, and basic computer knowledge, making it possible to start without previous call center work experience.

What cities near Bountiful, UT are hiring for Phone Associate jobs?

Cities near Bountiful, UT with the most Phone Associate job openings:

Phone Associate jobs near you

Outside Account Associate - Division 8

Solid Rock Recruiting LLC

Salt Lake City, UT

$80K - $90K/yr

Full-time

Medical, Dental, Retirement, PTO

Re-posted 24 days ago

Job description

Outside Account Associate – Division 8

Company Overview
This position is with a leader in providing commercial doors, frames, and hardware (Division 8). For over 50 years, we’ve built our reputation on integrity, service, and expertise. Based in Salt Lake City, Utah, we primarily serve customers throughout Utah, with occasional orders in Idaho and Wyoming.

Position Overview
The Outside Account Associate will join our outside sales team to manage and grow assigned customer accounts. This role is not commission-based or focused on cold calling; instead, it centers on maintaining strong customer relationships, overseeing orders from start to finish, and making regular onsite visits. Strong product knowledge and customer service skills are essential.

Key Responsibilities

  • Manage assigned customer accounts and ensure accuracy of quotes and orders.
  • Serve as the main contact for customer accounts, fostering long-term relationships.
  • Conduct regular onsite visits with customers to support order needs and provide solutions.
  • Understand submittals and read blueprints to ensure accuracy and order alignment.

Qualifications

  • Strong knowledge of Division 8 (commercial doors, frames, and hardware).
  • Excellent communication and problem-solving skills with a positive attitude.
  • Highly organized with strong attention to detail.
  • Proficiency with Microsoft Office (Word, Excel, Outlook, etc.).
  • Experience with Comsense software is helpful, but not required.
  • Prior sales or account management experience preferred.
  • Valid driver’s license with a clean driving record required.

Compensation & Benefits

  • Competitive salary: $80,000 – $90,000 starting, based on experience.
  • Company vehicle, laptop, and phone provided.
  • Paid Time Off (PTO) and holidays.
  • Health and dental insurance.
  • 401(k) with company match and profit sharing.
  • Full-time, Monday – Friday.
 
For more information, apply today, or submit your resume to jake@solidrockrecruiting.com
 
Equal Opportunity Employer Statement
We are an Equal Opportunity Employer and value diversity in our workforce. We do not discriminate on the basis of race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, veteran status, or any other legally protected status. All employment is decided on the basis of qualifications, merit, and business needs.