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Phone Associate Jobs in Bountiful, UT (NOW HIRING)

AMD Lasers

Inside Sales Associate

West Jordan, UT · On-site

$80K/yr

Inside Sales Associate - Join AMD Laser's Growing Sales Team! About Us: AMD, located in West Jordan ... Master CRM and e-commerce platforms, while enhancing your communication, phone, and sales skills ...

CAO Group, Inc.

Inside Sales Associate

West Jordan, UT

$80K/yr

Inside Sales Associate - Join AMD Laser's Growing Sales Team! About Us: AMD, located in West Jordan ... Master CRM and e-commerce platforms, while enhancing your communication, phone, and sales skills ...

EZCorp, Inc.

Retail Sales Associate

Roy, UT · On-site

$14.25 - $16.50/hr

... phone * Processing sales, loans, and extensions * Performing opening and closing store duties ... Sales Associate / Retail Customer Service (Pawnbroker) role include: As a member of our customer ...

EZCORP

Retail Sales Associate

Riverdale, UT

$14.50 - $16.50/hr

... phone * Processing sales, loans, and extensions * Performing opening and closing store duties ... Sales Associate / Retail Customer Service (Pawnbroker) role include: As a member of our customer ...

EZCorp, Inc.

Retail Sales Associate

Salt Lake City, UT · On-site

$14.50 - $16.50/hr

... phone * Processing sales, loans, and extensions * Performing opening and closing store duties ... Sales Associate / Retail Customer Service (Pawnbroker) role include: As a member of our customer ...

EZCORP

Retail Sales Associate

Roy, UT

$14.25 - $16.50/hr

... phone * Processing sales, loans, and extensions * Performing opening and closing store duties ... Sales Associate / Retail Customer Service (Pawnbroker) role include: As a member of our customer ...

EZCORP

Retail Sales Associate

West Valley City, UT

$14.50 - $16.50/hr

... phone * Processing sales, loans, and extensions * Performing opening and closing store duties ... Sales Associate / Retail Customer Service (Pawnbroker) role include: As a member of our customer ...

Deseret Book

Store Sales Associate

West Bountiful, UT · On-site

$14.55/hr

Ability to interact with customers in-person and over the phone on a day-to-day basis is an ... Ability to hear, understand, and respond to customers and associates * Ability to locate and ...

EZCorp, Inc.

Retail Sales Associate

Taylorsville, UT · On-site

$14.50 - $16.50/hr

... phone * Processing sales, loans, and extensions * Performing opening and closing store duties ... Sales Associate / Retail Customer Service (Pawnbroker) role include: As a member of our customer ...

EZCorp, Inc.

Retail Sales Associate

Riverdale, UT · On-site

$14.50 - $16.50/hr

... phone * Processing sales, loans, and extensions * Performing opening and closing store duties ... Sales Associate / Retail Customer Service (Pawnbroker) role include: As a member of our customer ...

EZCORP

Retail Sales Associate

Taylorsville, UT

$14.50 - $16.50/hr

... phone * Processing sales, loans, and extensions * Performing opening and closing store duties ... Sales Associate / Retail Customer Service (Pawnbroker) role include: As a member of our customer ...

iCapital

Client Service Associate

Salt Lake City, UT · On-site

$70K - $85K/yr

About the Role iCapital is seeking an Associate to service the company's rapidly growing client ... Provide ongoing client and advisor support by managing inbound phone and email inquiries ...

CAO Group Inc

Customer Care Associate

West Jordan, UT · On-site

$18 - $23/hr

Customer Care Associate AMD Lasers, Inc. is a leading tech innovator and manufacturer in dentistry ... Excellent communication and phone skills. * Punctuality and attendance per requirements. * Job is ...

Holiday Depot

Customer Service Associate

Murray, UT · On-site

$16 - $18/hr

Position Customer Service Associate Wage $16-18/hour + end season bonus ($2/hr hold back for new ... phone calls or emails) Collecting information of new customers looking for an estimate ...

Holiday Depot

Customer Service Associate

Murray, UT · On-site

$16 - $18/hr

Position Customer Service Associate Wage $16-18/hour + end season bonus ($2/hr hold back for new ... phone calls or emails) Collecting information of new customers looking for an estimate ...

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All JobsPhone Associate JobsPhone Associate Jobs in Bountiful, UT

Phone Associate information

What are some common challenges faced by phone associates and how can they be managed effectively?

Phone Associates often encounter high call volumes and may need to handle challenging customer interactions. Managing stress and maintaining a positive, professional demeanor are crucial for success. Many companies provide support through training programs, scripts, and team leads who can assist with difficult situations. Building strong communication skills and learning to de-escalate tense conversations can help associates navigate these challenges and deliver excellent service.

What is a phone associate?

Phone Associates are professionals who handle inbound and outbound calls for a company, often serving as the first point of contact for customers. Their responsibilities typically include answering questions, providing information, resolving issues, and sometimes processing orders or scheduling appointments. Effective communication skills, patience, and problem-solving abilities are essential for this role. Phone Associates may work in call centers or remotely, depending on the employer.

What is the difference between Phone Associate vs Customer Service Representative?

AspectPhone AssociateCustomer Service Representative
CredentialsHigh school diploma or equivalent; communication skillsHigh school diploma or equivalent; communication skills
Work EnvironmentCall centers, customer support linesCall centers, retail, online support
Industry UsageTelecommunications, retail, techRetail, telecom, finance, tech
Common Search IntentJob roles focused on phone-based supportCustomer support roles involving phone communication

Both Phone Associates and Customer Service Representatives typically require similar credentials and work in call center environments. The main difference lies in the job scope: Phone Associates often focus solely on phone-based interactions, while Customer Service Representatives may handle multiple channels like email or chat as well. Understanding these distinctions can help job seekers find roles that match their skills and preferences.

What are the key skills and qualifications needed to thrive as a phone associate, and why are they important?

To thrive as a Phone Associate, strong verbal communication, active listening, and problem-solving skills are essential, often supported by a high school diploma or equivalent. Familiarity with call center software, customer relationship management (CRM) systems, and basic computer proficiency is typically required. Patience, professionalism, and the ability to remain calm under pressure are standout soft skills in this role. These competencies ensure efficient handling of customer inquiries, high satisfaction rates, and effective resolution of issues.
What cities near Bountiful, UT are hiring for Phone Associate jobs? Cities near Bountiful, UT with the most Phone Associate job openings:
Phone Associate jobs near you

Inside Sales Associate

AMD Lasers

West Jordan, UT • On-site

$80K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 19 days ago

Job description

Inside Sales Associate - Join AMD Laser's Growing Sales Team!
About Us: AMD, located in West Jordan, Utah, is a leading tech innovator and manufacturer in dentistry. We are well known for our laser products, whitening, digital technology, and many other solutions that bring clinical confidence and practice profitability to dentists and a better experience for patients. We invent and manufacture our own products right here in Utah and sell these innovative solutions globally. If you're motivated by personal growth, customer success, and uncapped income potential, your journey begins here. Additional details about AMD Lasers can be found at www.amdlasers.com
Why Join Us?
• Earn up to $80,000 per year: Meet your territory's sales targets, and between your base pay, monthly commissions, quarterly sales bonuses, and quarterly company bonuses, you control your own destiny to win financially.
• Unlock Your Potential: Grow your career with our comprehensive training and mentorship programs. Master CRM and e-commerce platforms, while enhancing your communication, phone, and sales skills.
• Dynamic & Supportive Culture: Join a collaborative team that thrives on innovation and fosters a strong work-life balance.
• Inclusive & Empowering: We celebrate diversity and provide equal opportunities for all, ensuring everyone feels empowered to succeed.
• Shape the Future: Be part of a fast-growing technology company that continues to grow, hires from within first, and offers you future career opportunities.
Responsibilities:
• Learn the company culture, products, and operational procedures.
• Support customers in your assigned territory.
• Defend and grow existing accounts and gain new accounts in the territory.
• Answer incoming calls to support to customer requests.
• Process customer orders to ensure timely shipment.
• Follow up the sales leads via phone, emails, and social media engagement to convert leads into sales.
• Outbound and cold calls to expand sales.
• Support dental sales in trade shows and other live events. Travel expectations are generally below 10%.
• Serve as a point of contact for customer account management.
• Other administrative tasks as assigned.
Requirements:
• High school diploma minimum, college degree is preferred.
• Experience in dental, medical, or veterinary is preferred.
• At least 1 year of healthcare, customer care, or sales experience.
• Detail-oriented, self-motivated, and a positive team member.
• Excellent communication and phone skills.
• Job is in onsite at our office location in West Jordan, UT.
• Experience with MS Office, CRM, and ecommerce are preferred.
• Customer centric focus and problem solving abilities.
Schedule: Monday to Friday, 7:00 am to 3:30 pm/8:00 am to 4:30 pm/9am to 5:30pm shifts depending on territory coverage for different time zone
We Offer:
• Base hourly pay depending on experience
• Monthly sales commissions. No cap on commissions: the more you sell, the more you earn.
• Quarterly sales bonuses that focus on critical product categories
• Quarterly "We Care, We Share" Profit sharing program: all US employees share 30% of company net profit when objectives are met.
• Stellar benefits: medical, dental, vision, STD/LTD, Life and AD&D, 401k match, Vacation, and PTO.
Ready for the Journey? If you're eager to join a forward-thinking team, apply now! Be part of our success story at AMD and let AMD be part of your success story.

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