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Phone Associate Jobs in Utah (NOW HIRING)

Scenthound Syracuse, UT

Front Desk Associate

Syracuse, UT · On-site

$13 - $16.75/hr

The Sales & Front Desk Associate is a key position at Scenthound, focused on selling memberships ... phone calls, schedule customer appointments, manage customer profiles and records Manage cash ...

Scenthound Syracuse, UT

Front Desk Associate

Syracuse, UT · On-site

$12 - $14/hr

The Sales & Front Desk Associate is a key position at Scenthound, focused on selling memberships ... Answer phone calls, schedule customer appointments, manage customer profiles and records * Manage ...

C-A-L Stores Companies Inc

Sales Associate

Logan, UT · On-site

$12 - $16.25/hr

Answer incoming phone calls. * Constant radio communication with all associates. * Comprehensive knowledge of the products Coastal Farm sells. * Maintain an awareness of all product knowledge ...

C-A-L Stores Companies Inc

Sales Associate

North Logan, UT · On-site

$12 - $16.25/hr

Answer incoming phone calls. * Constant radio communication with all associates. * Comprehensive knowledge of the products Coastal Farm sells. * Maintain an awareness of all product knowledge ...

Avail Solar Llc

Sales Associate

West Jordan, UT

$75K - $85K/yr

Residential appointment associates will work within our marketing team canvassing (door to door ... Smart Phone with Data * 18 Years of Age or Older * Strong Communication Skills Ideal Prior ...

Avail Solar Llc

Sales Associate

West Jordan, UT

$75K - $85K/yr

Residential appointment associates will work within our marketing team canvassing (door to door ... Smart Phone with Data * 18 Years of Age or Older * Strong Communication Skills Ideal Prior ...

Avail Solar Llc

Sales Associate

West Jordan, UT · On-site

$75K - $85K/yr

Residential appointment associates will work within our marketing team canvassing (door to door ... Smart Phone with Data * 18 Years of Age or Older * Strong Communication Skills Ideal Prior ...

Sleep Haven

Sales Associate

Ogden, UT · On-site

$16 - $40/hr

Sleep Haven Sales Associate & Inventory Manager Location: 4040 Riverdale Road, Riverdale, Utah Phone: 801-808-0085 Sleep Haven is a new sleep center in Riverdale with excellent growth potential. We ...

Country Supplier

Sales Associate

American Fork, UT · On-site

$12.50 - $17/hr

Answer incoming phone calls. * Constant radio communication with all associates. * Comprehensive knowledge of the products Coastal Farm sells. * Maintain an awareness of all product knowledge ...

Country Supplier LLC

Sales Associate

American Fork, UT · On-site

$12.50 - $17/hr

Answer incoming phone calls. * Constant radio communication with all associates. * Comprehensive knowledge of the products Coastal Farm sells. * Maintain an awareness of all product knowledge ...

C-A-L Stores Companies Inc

Sales Associate

American Fork, UT · On-site

$12.50 - $17/hr

Answer incoming phone calls. * Constant radio communication with all associates. * Comprehensive knowledge of the products Coastal Farm sells. * Maintain an awareness of all product knowledge ...

C-A-L Stores Companies Inc

Sales Associate

American Fork, UT · On-site

$12.50 - $17/hr

Answer incoming phone calls. * Constant radio communication with all associates. * Comprehensive knowledge of the products Coastal Farm sells. * Maintain an awareness of all product knowledge ...

Country Supplier

Sales Associate

North Logan, UT · On-site

$12 - $16.25/hr

Answer incoming phone calls. * Constant radio communication with all associates. * Comprehensive knowledge of the products Coastal Farm sells. * Maintain an awareness of all product knowledge ...

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All JobsPhone Associate JobsPhone Associate Jobs in Utah

Phone Associate information

What are some common challenges faced by phone associates and how can they be managed effectively?

Phone Associates often encounter high call volumes and may need to handle challenging customer interactions. Managing stress and maintaining a positive, professional demeanor are crucial for success. Many companies provide support through training programs, scripts, and team leads who can assist with difficult situations. Building strong communication skills and learning to de-escalate tense conversations can help associates navigate these challenges and deliver excellent service.

What is a phone associate?

Phone Associates are professionals who handle inbound and outbound calls for a company, often serving as the first point of contact for customers. Their responsibilities typically include answering questions, providing information, resolving issues, and sometimes processing orders or scheduling appointments. Effective communication skills, patience, and problem-solving abilities are essential for this role. Phone Associates may work in call centers or remotely, depending on the employer.

What is the difference between Phone Associate vs Customer Service Representative?

AspectPhone AssociateCustomer Service Representative
CredentialsHigh school diploma or equivalent; communication skillsHigh school diploma or equivalent; communication skills
Work EnvironmentCall centers, customer support linesCall centers, retail, online support
Industry UsageTelecommunications, retail, techRetail, telecom, finance, tech
Common Search IntentJob roles focused on phone-based supportCustomer support roles involving phone communication

Both Phone Associates and Customer Service Representatives typically require similar credentials and work in call center environments. The main difference lies in the job scope: Phone Associates often focus solely on phone-based interactions, while Customer Service Representatives may handle multiple channels like email or chat as well. Understanding these distinctions can help job seekers find roles that match their skills and preferences.

What are the key skills and qualifications needed to thrive as a phone associate, and why are they important?

To thrive as a Phone Associate, strong verbal communication, active listening, and problem-solving skills are essential, often supported by a high school diploma or equivalent. Familiarity with call center software, customer relationship management (CRM) systems, and basic computer proficiency is typically required. Patience, professionalism, and the ability to remain calm under pressure are standout soft skills in this role. These competencies ensure efficient handling of customer inquiries, high satisfaction rates, and effective resolution of issues.
What are the most commonly searched types of Phone jobs in Utah? The most popular types of Phone jobs in Utah are:
What cities in Utah are hiring for Phone Associate jobs? Cities in Utah with the most Phone Associate job openings:
Phone Associate jobs near you

Front Desk Associate

Scenthound Syracuse, UT

Syracuse, UT • On-site

$13 - $16.75/hr

Other

Medical, Dental, Vision, PTO

Re-posted 9 days ago

Job description

Perks and Benefits:

Direct career growth path to Management positions (Ass. Manager, Manager) and additional options

Competitive hourly base pay, plus tips; sales bonuses

Medical, dental, and vision insurance benefits

Merit-based pay increases

Paid Vacation

Complimentary service membership

About the Position:

The Sales & Front Desk Associate is a key position at Scenthound, focused on selling memberships while providing exceptional service to every customer.

This position requires:

Sales experience and confidence (membership sales are highly valued!)

Customer service experience (retail, restaurant)

Computer/ Technology proficiency

A passion for dogs and dog health & wellness!

Reliable transportation

Willingness to work in a smoke-free environment

Who We Are Looking For:

We are searching for a goal-oriented team member who has a passion for sales and customer service! A successful Sales & Front Desk Associate is outgoing, self-motivated, an independent problem solver, and a compassionate dog lover! We are looking for a motivated team member who wants to advance their career through our training path to become a Scenthound Manager!

Tasks:

Drive membership sales through health and wellness education

Drive key performance indicators – average ticket price and rebook ratio – through memberships, service

add-ons, and retail sales

Develop membership leads; Follow up with potential members

Answer phone calls, schedule customer appointments, manage customer profiles and records

Manage cash drawer – responsible for daily cash handling

Manage customer expectations; Resolve customer concerns; Retain memberships

Adhere to Scenthound sanitary and cleaning practices – keep the reception area clean and presentable

Perform other tasks and duties as assigned by the Scenter Manager

Skills and Abilities:

Confidence in selling services and products

Ability to connect with customers (both canine and human!) and provide outstanding customer service

Ability to learn our products and services to educate the dog parents; speak to our values and culture as the basis for our services

Effective communication with team members and dog parents (in person and on the phone)

Independently solve problems using Scenthound values and culture as a guide

Attention to detail

Time-management; Scheduling appointments efficiently

Accountability; hold oneself and others to Scenthound standards

Apply