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Phone Associate Jobs in Tennessee (NOW HIRING)

Lyon Roofing Inc

Inside Sales Associate

Greeneville, TN · On-site

Inside Sales Role A job as a sales associate involves taking orders from customers, either face-to-face, over the phone or online, and then entering the information into a computer system. They may ...

Lyon Roofing Inc

Inside Sales Associate

Piney Flats, TN · On-site

A job as a sales associate involves taking orders from customers, either face-to-face, over the phone or online, and then entering the information into a computer system. They may also be responsible ...

Orangetheory franchise #0169

Sales Associate

Franklin, TN · On-site

$14 - $16/hr

Are you confident on the phone, energized by connecting with others, and motivated by hitting goals? At Orangetheory Fitness Franklin, our Sales Associates are more than front desk staff--they are ...

Art of Drawers Knoxville

Design Associate

Knoxville, TN · On-site

$70 - $100/hr

Phone interview within 24 hours * In-person interview within 72 hours * Offer letter and lunch with the owner within 14 days About Art of Drawers We create custom pull-out drawer and storage ...

BB BHF STORES LLC

SALES ASSOCIATE

Murfreesboro, TN · On-site

$15 - $15.50/hr

Position Summary The Customer Sales Associate is responsible for ensuring customer satisfaction and ... Build and maintain files to company standards and policy Intermediate math skills Excellent phone ...

Kid City Drop In Center and Resort

Sales Associate

Memphis, TN · On-site

$13.50 - $18.50/hr

Sales associates provide fast, friendly service by actively seeking out customers to assess their ... Describe features and benefits of services over the phone or during a tour * Explain the child ...

TRITON STONE

Warehouse Associate

Memphis, TN · On-site

$15.50 - $18.50/hr

Our recruiters are located elsewhere, so please be aware that they'll be calling from out-of-state phone numbers for the screening calls. Warehouse Associate Come be a part of Triton Stone Group ...

Kid City Drop In Center and Resort

Sales Associate

Memphis, TN · On-site

$13.50 - $18.50/hr

Sales associates provide fast, friendly service by actively seeking out customers to assess their ... Describe features and benefits of services over the phone or during a tour * Explain the child ...

Take 5 Oil Change

Commission Sales Associate

Knoxville, TN · On-site

$11.50 - $15.75/hr

Overview Join our dynamic retail team as a Commission Sales Associate, where your enthusiasm and ... Apply excellent phone etiquette when assisting customers over the phone or via online inquiries ...

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Showing results 21-40

All JobsPhone Associate JobsPhone Associate Jobs in Tennessee

Phone Associate information

What is a phone associate?

Phone Associates are professionals who handle inbound and outbound calls for a company, often serving as the first point of contact for customers. Their responsibilities typically include answering questions, providing information, resolving issues, and sometimes processing orders or scheduling appointments. Effective communication skills, patience, and problem-solving abilities are essential for this role. Phone Associates may work in call centers or remotely, depending on the employer.

What are the key skills and qualifications needed to thrive as a phone associate, and why are they important?

To thrive as a Phone Associate, strong verbal communication, active listening, and problem-solving skills are essential, often supported by a high school diploma or equivalent. Familiarity with call center software, customer relationship management (CRM) systems, and basic computer proficiency is typically required. Patience, professionalism, and the ability to remain calm under pressure are standout soft skills in this role. These competencies ensure efficient handling of customer inquiries, high satisfaction rates, and effective resolution of issues.

What are some common challenges faced by phone associates and how can they be managed effectively?

Phone Associates often encounter high call volumes and may need to handle challenging customer interactions. Managing stress and maintaining a positive, professional demeanor are crucial for success. Many companies provide support through training programs, scripts, and team leads who can assist with difficult situations. Building strong communication skills and learning to de-escalate tense conversations can help associates navigate these challenges and deliver excellent service.

What is the difference between Phone Associate vs Customer Service Representative?

AspectPhone AssociateCustomer Service Representative
CredentialsHigh school diploma or equivalent; communication skillsHigh school diploma or equivalent; communication skills
Work EnvironmentCall centers, customer support linesCall centers, retail, online support
Industry UsageTelecommunications, retail, techRetail, telecom, finance, tech
Common Search IntentJob roles focused on phone-based supportCustomer support roles involving phone communication

Both Phone Associates and Customer Service Representatives typically require similar credentials and work in call center environments. The main difference lies in the job scope: Phone Associates often focus solely on phone-based interactions, while Customer Service Representatives may handle multiple channels like email or chat as well. Understanding these distinctions can help job seekers find roles that match their skills and preferences.

Can I work in a call center without experience?

Phone associate positions in call centers often do not require prior experience, as training is typically provided to develop necessary communication and customer service skills. Employers may look for good interpersonal skills, a positive attitude, and basic computer knowledge, making it possible to start without previous call center work experience.

What are the most commonly searched types of Phone jobs in Tennessee?

The most popular types of Phone jobs in Tennessee are:

What cities in Tennessee are hiring for Phone Associate jobs?

Cities in Tennessee with the most Phone Associate job openings:

Phone Associate jobs near you

Registered Branch Associate - Murfreesboro, TN

Edward Jones Careers

Murfreesboro, TN • On-site

Full-time

Posted 8 days ago

Edward Jones rating

8.0

Company rating: 8.0 out of 10

Based on 258 frontline employees who took The Breakroom Quiz

76th of 154 rated financial services

Job description

Our Registered Branch Associates are an essential part of the client team, and we rely on their unique experiences, insights, and professional backgrounds.  We value different viewpoints to help achieve exceptional results and improve the lives of our clients.
Registered Branch Associates create capacity for the Financial Advisor by partnering together to serve existing clients at the direction of the Financial Advisor.  Registered Branch Associates support the branch process in order to provide a streamlined client experience, understand client' motivations and goals, and accelerate trust within the branch team.
We'll give you training and the support you need, providing:
  • Training which may include mentoring, job shadowing, coaching and branch office visits
  • A support network that extends beyond your branch office and includes headquarters assistance via phone, email and firm intranet resources

What Edward Jones employees say

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