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Phone Associate Jobs in California (NOW HIRING)

Kahoots Feed and Pet

Sales Associate

Hesperia, CA · On-site

$17.50 - $19.50/hr

Requirements Sales Associate Sales associates are outgoing, driven and hard-working individuals who ... Must have excellent communication skills, both in person and over the phone. * Must be comfortable ...

Kahoots Feed and Pet

Sales Associate

Carlsbad, CA · On-site

$17.50 - $19.50/hr

Requirements Sales Associate Sales associates are outgoing, driven and hard-working individuals who ... Must have excellent communication skills, both in person and over the phone. * Must be comfortable ...

Mendes Supply

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Sales/Warehouse Associate

Redding, CA · On-site

$17 - $20/hr

Job Summary Join our team as a Sales Associate/Warehouse Associate where you will play a crucial ... Responsibilities - Take orders over the phone and at the front counter. - Provide excellent ...

Amia-Bakery

Counter Associate

Newark, CA · On-site

$18 - $22.50/hr

Join Our Team as a Counter Associate at AMIA BAKERY! Do you have a passion for creating delightful ... Take cake and pastry orders both in person and over the phone, ensuring every detail--dates ...

AutoNation

Sales Associate

Cerritos, CA · On-site

$5.0K - $10K/mo

E-Commerce Sales Associate The e-Commerce Sales Associate interacts with hundreds of customers online, over the phone and in person to help guide their vehicle purchase in our no-haggle sales ...

Kahoots Feed and Pet

Sales Associate

San Diego, CA · On-site

$17.50 - $19.50/hr

Requirements Sales Associate Sales associates are outgoing, driven and hard-working individuals who ... Must have excellent communication skills, both in person and over the phone. * Must be comfortable ...

Vince.

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Sales Associate

Palo Alto, CA · On-site

$18.70 - $21/hr (+ commission)

By capturing name, address, phone and email contact information, the associate will use multiple means to communicate and build relationships with the customers. The associate will also be ...

New

Vince.

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Sales Associate

Palo Alto, CA · On-site

$18.70 - $21/hr (+ commission)

By capturing name, address, phone and email contact information, the associate will use multiple means to communicate and build relationships with the customers. The associate will also be ...

New

Blue Compass RV Anderson

RV Sales Associate

Anderson, CA · On-site

$5.0K - $10K/mo

The Sales Associate engages customers across online, phone, social media, and in-person channels to deliver a seamless, high-energy buying experience. This is a commission-driven role designed for ...

Blue Compass RV Anderson

RV Sales Associate

Anderson, CA · On-site

$5.0K - $10K/mo

The Sales Associate engages customers across online, phone, social media, and in-person channels to deliver a seamless, high-energy buying experience. This is a commission-driven role designed for ...

AutoNation

Sales Associate

Cerritos, CA · On-site

$5.0K - $10K/mo

The e-Commerce Sales Associate interacts with hundreds of customers - online, over the phone and in person - to help guide their vehicle purchase in our no-haggle sales environment. Responding to ...

Blue Compass RV Anderson

RV Sales Associate

Anderson, CA · On-site

$5.0K - $10K/mo

The Sales Associate engages customers across online, phone, social media, and in-person channels to deliver a seamless, high-energy buying experience. This is a commission-driven role designed for ...

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All JobsPhone Associate JobsPhone Associate Jobs in California

Phone Associate information

What is a phone associate?

Phone Associates are professionals who handle inbound and outbound calls for a company, often serving as the first point of contact for customers. Their responsibilities typically include answering questions, providing information, resolving issues, and sometimes processing orders or scheduling appointments. Effective communication skills, patience, and problem-solving abilities are essential for this role. Phone Associates may work in call centers or remotely, depending on the employer.

What are the key skills and qualifications needed to thrive as a phone associate, and why are they important?

To thrive as a Phone Associate, strong verbal communication, active listening, and problem-solving skills are essential, often supported by a high school diploma or equivalent. Familiarity with call center software, customer relationship management (CRM) systems, and basic computer proficiency is typically required. Patience, professionalism, and the ability to remain calm under pressure are standout soft skills in this role. These competencies ensure efficient handling of customer inquiries, high satisfaction rates, and effective resolution of issues.

What are some common challenges faced by phone associates and how can they be managed effectively?

Phone Associates often encounter high call volumes and may need to handle challenging customer interactions. Managing stress and maintaining a positive, professional demeanor are crucial for success. Many companies provide support through training programs, scripts, and team leads who can assist with difficult situations. Building strong communication skills and learning to de-escalate tense conversations can help associates navigate these challenges and deliver excellent service.

What is the difference between Phone Associate vs Customer Service Representative?

AspectPhone AssociateCustomer Service Representative
CredentialsHigh school diploma or equivalent; communication skillsHigh school diploma or equivalent; communication skills
Work EnvironmentCall centers, customer support linesCall centers, retail, online support
Industry UsageTelecommunications, retail, techRetail, telecom, finance, tech
Common Search IntentJob roles focused on phone-based supportCustomer support roles involving phone communication

Both Phone Associates and Customer Service Representatives typically require similar credentials and work in call center environments. The main difference lies in the job scope: Phone Associates often focus solely on phone-based interactions, while Customer Service Representatives may handle multiple channels like email or chat as well. Understanding these distinctions can help job seekers find roles that match their skills and preferences.

Can I work in a call center without experience?

Phone associate positions in call centers often do not require prior experience, as training is typically provided to develop necessary communication and customer service skills. Employers may look for good interpersonal skills, a positive attitude, and basic computer knowledge, making it possible to start without previous call center work experience.

What are the most commonly searched types of Phone jobs in California?

The most popular types of Phone jobs in California are:

What cities in California are hiring for Phone Associate jobs?

Cities in California with the most Phone Associate job openings:

Phone Associate jobs near you

Sales Associate

Kahoots Feed and Pet

Hesperia, CA • On-site

$17.50 - $19.50/hr

Part-time

Medical, Dental, Vision, Retirement, PTO

Posted 5 days ago

Job description

Description
All About Kahoots
Kahoots is a customer service focused pet store, serving Southern California communities since 1987. Each of our stores operates with an enthusiastic and personal approach to customers and their pets. We are a values-based company with a focus on developing our staff and promoting from within. Promotion and pay are heavily influenced by performance and proven abilities within the store. We offer competitive wages, flexible schedules, a range of benefits, including vacation pay, medical, dental and vision insurance, as well as a 401k, profit sharing and more. We are currently looking for folks that are passionate about people, their pets, and our products! Applicants must thrive in an "above and beyond" customer service environment. If you are passionate and enthusiastic about helping people provide the best care for their pets, we would love to talk with you about a career with Kahoots!
Requirements
Sales Associate
Sales associates are outgoing, driven and hard-working individuals who are experienced in and/or willing to learn a multitude of skills as well as someone who thrives in a customer service environment.
  • Must be 18 years or older.
  • Available weekdays and weekends.
  • 24+ hours per week.
  • Must be team oriented.
  • Must be able to thrive in a customer service and sales-oriented environment.
  • Must be able and willing to learn about a variety of products and utilize that knowledge in dynamic situations to help customers and employees alike.
  • Must have excellent communication skills, both in person and over the phone.
  • Must be comfortable and able to provide excellent customer service while handling orders and setting up deliveries both in person and over the phone.
  • Bilingual is a plus.

Necessary physical activities may include:
  • Being on your feet/standing for up to 8 hours.
  • Walking 4-8 hours per day
  • Bending and twisting 2-6 hours per day
  • Occasionally climbing ladders
  • Lifting/Pushing/Pulling/Carrying 40+ LBS 2-6 hours per day

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