1

Phone Associate Jobs in Manteca, CA (NOW HIRING)

Administrative Associate - TalentZök OVERVIEW Are you looking for a new career opportunity with an ... Providing effective phone coverage and professional customer service * Maintaining an organized and ...

RV Sales Associate

Manteca, CA · On-site

$50K - $120K/yr

The Sales Associate interacts with hundreds of customers - online, over the phone and in person - to help guide their RV purchase in our professional sales environment. Responding to leads in a ...

RV Sales Associate

Manteca, CA · On-site

$50K - $120K/yr

The Sales Associate interacts with hundreds of customers - online, over the phone and in person - to help guide their RV purchase in our professional sales environment. Responding to leads in a ...

Retail Sales Associate

Modesto, CA · On-site

$15.75 - $18.25/hr

The Retail Sales Associate delivers world-class customer service to all retail customers by ... Outstanding phone skills * Strong verbal and written communication skills, including spelling and ...

Retail Sales Associate

Modesto, CA

$15.75 - $18.25/hr

The Retail Sales Associate delivers world-class customer service to all retail customers by ... Outstanding phone skills * Strong verbal and written communication skills, including spelling and ...

Retail Sales Associate

Modesto, CA · On-site

$15.75 - $18.25/hr

The Retail Sales Associate delivers world-class customer service to all retail customers by ... Outstanding phone skills * Strong verbal and written communication skills, including spelling and ...

Full-Time Center Associate

Turlock, CA · On-site

$15.75 - $17.25/hr

The Center Associate delivers world-class customer service to all retail customers by receiving and ... Outstanding phone skills * Strong verbal and written communication skills, including spelling and ...

Full-Time Center Associate

Turlock, CA

$15.75 - $17.25/hr

The Center Associate delivers world-class customer service to all retail customers by receiving and ... Outstanding phone skills * Strong verbal and written communication skills, including spelling and ...

next page

Showing results 1-20

Phone Associate information

What is a phone associate?

Phone Associates are professionals who handle inbound and outbound calls for a company, often serving as the first point of contact for customers. Their responsibilities typically include answering questions, providing information, resolving issues, and sometimes processing orders or scheduling appointments. Effective communication skills, patience, and problem-solving abilities are essential for this role. Phone Associates may work in call centers or remotely, depending on the employer.

What are the key skills and qualifications needed to thrive as a phone associate, and why are they important?

To thrive as a Phone Associate, strong verbal communication, active listening, and problem-solving skills are essential, often supported by a high school diploma or equivalent. Familiarity with call center software, customer relationship management (CRM) systems, and basic computer proficiency is typically required. Patience, professionalism, and the ability to remain calm under pressure are standout soft skills in this role. These competencies ensure efficient handling of customer inquiries, high satisfaction rates, and effective resolution of issues.

What are some common challenges faced by phone associates and how can they be managed effectively?

Phone Associates often encounter high call volumes and may need to handle challenging customer interactions. Managing stress and maintaining a positive, professional demeanor are crucial for success. Many companies provide support through training programs, scripts, and team leads who can assist with difficult situations. Building strong communication skills and learning to de-escalate tense conversations can help associates navigate these challenges and deliver excellent service.

What is the difference between Phone Associate vs Customer Service Representative?

AspectPhone AssociateCustomer Service Representative
CredentialsHigh school diploma or equivalent; communication skillsHigh school diploma or equivalent; communication skills
Work EnvironmentCall centers, customer support linesCall centers, retail, online support
Industry UsageTelecommunications, retail, techRetail, telecom, finance, tech
Common Search IntentJob roles focused on phone-based supportCustomer support roles involving phone communication

Both Phone Associates and Customer Service Representatives typically require similar credentials and work in call center environments. The main difference lies in the job scope: Phone Associates often focus solely on phone-based interactions, while Customer Service Representatives may handle multiple channels like email or chat as well. Understanding these distinctions can help job seekers find roles that match their skills and preferences.

Can I work in a call center without experience?

Phone associate positions in call centers often do not require prior experience, as training is typically provided to develop necessary communication and customer service skills. Employers may look for good interpersonal skills, a positive attitude, and basic computer knowledge, making it possible to start without previous call center work experience.

What cities near Manteca, CA are hiring for Phone Associate jobs?

Cities near Manteca, CA with the most Phone Associate job openings:

Administrative Associate - 21290

TalentZok

Stockton, CA • On-site

$20/hr

Temporary

Medical

This job post has expired today. Applications are no longer accepted.


Job description

Administrative Associate - TalentZök

OVERVIEW

Are you looking for a new career opportunity with an exciting company?! Then we've got the right team for you! In this role, you're responsible for the duties listed below.

Immediate opening for an Administrative Associate in Stockton, CA who possesses:

  • 2+ years of administrative support experience
  • Proficiency with Microsoft Office
  • Valid California driver's license


FULL DESCRIPTION: We are seeking an Administrative Associate to provide office support services in a professional, fast-paced environment. This role is responsible for supporting general administrative functions, maintaining accurate data entry, providing phone coverage, organizing files, assisting with intake paperwork and client files, monitoring office supplies, and communicating effectively with site personnel. The ideal candidate will have administrative support experience, strong Microsoft Office skills, excellent attention to detail, and the ability to support daily office operations with professionalism and accuracy.

The selected candidate will be responsible for:

  • Providing general administrative support to site personnel and leadership
  • Maintaining complete and accurate data entry within established timelines
  • Providing effective phone coverage and professional customer service
  • Maintaining an organized and effective filing system
  • Monitoring and maintaining office supplies
  • Communicating professionally with appropriate site personnel regarding assigned tasks
  • Supporting administrative functions related to intakes
  • Completing paperwork and assisting with client files
  • Supporting accurate documentation and file maintenance
  • Identifying areas for improvement within administrative processes
  • Making suggestions to the Administrative Supervisor to support process excellence
  • Providing onsite technical support to staff as assigned
  • Supporting psychiatric department needs as assigned
  • Supporting HR-related administrative needs as assigned
  • Supporting administrative office functions as assigned
  • Performing other duties as assigned

The selected candidate will also possess:

  • High school diploma or GED required
  • 2+ years of administrative support experience required
  • Microsoft Office proficiency required
  • Valid California driver's license required
  • Personal automobile insurance required
  • Driving record that meets company standards required
  • Experience performing accounting functions preferred
  • Strong data entry skills
  • Strong written and verbal communication skills
  • Professional phone etiquette
  • Strong organizational skills
  • Strong attention to detail and accuracy
  • Ability to maintain confidential files and sensitive information
  • Ability to support intake paperwork, client files, and administrative documentation
  • Ability to work professionally with site personnel, clients, and internal teams
  • Ability to complete a tuberculosis test, drug screen, and background investigation as required
  • Ability to work onsite in Sacramento, CA

Physical Requirements:

  • Ability to sit and work at a computer for extended periods while completing data entry, reviewing files, updating records, and preparing administrative documents
  • Ability to communicate by phone, email, and in person throughout the workday
  • Ability to review paperwork, client files, office documents, reports, emails, and computer screens for extended periods
  • Ability to use hands and fingers for typing, data entry, filing, scanning, documentation, and standard office tasks
  • Ability to occasionally stand, walk, bend, reach, and move throughout the office as needed
  • Ability to occasionally lift, carry, or move standard office files, documents, supplies, or small office materials
  • Ability to travel locally or drive as needed for business-related purposes while maintaining required license and insurance standards

Salary Range: $20/hour
More information can be found at www.talentzok.com.

Company Description

TalentZok was founded in 2008 and has been repeatedly recognized as one of San Diego County's fastest growing businesses. In 2025, we were named Business Journal's 'Best Places to Work'. Even as our competitors are scaling back and laying off staff, Simply Biotech is expanding to new markets and hiring additional staff in existing offices.