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Phone Assistant Jobs in Spring, TX (NOW HIRING)

Kelly Services

Bilingual Clerk

Houston, TX

$20 - $25/hr

Deliver courteous, professional customer service in person and via phone. * Assist customers with water and wastewater service inquiries, billing, account setup, and service requests. * Process ...

City of Houston

Permit Technician

Houston, TX · On-site

$21.98 - $23.46/hr

... the phone. Assist with the release of holds and other project issues. Technical support - Liaise between IT staff and customers to resolve technical issues with the permitting systems and/or ...

Meineke - 2898

Office Assistant

Spring, TX · On-site

$11.25 - $15/hr

Responsibilities: -Answer, direct, and take notes on incoming phone calls. -Assist customers in person and over the phone -Organize and maintain office files and paperwork -Perform basic computer ...

Meineke - 2898

Office Assistant

Spring, TX · On-site

$11.25 - $15/hr

Responsibilities: -Answer, direct, and take notes on incoming phone calls. -Assist customers in person and over the phone -Organize and maintain office files and paperwork -Perform basic computer ...

Meineke

Office Assistant

Spring, TX · On-site

$11.25 - $15/hr

Responsibilities: -Answer, direct, and take notes on incoming phone calls. -Assist customers in person and over the phone -Organize and maintain office files and paperwork -Perform basic computer ...

Meineke

Office Assistant

Spring, TX · On-site

$11.25 - $15/hr

Responsibilities: -Answer, direct, and take notes on incoming phone calls. -Assist customers in person and over the phone -Organize and maintain office files and paperwork -Perform basic computer ...

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All JobsPhone JobsPhone Assistant JobsPhone Assistant Jobs in Spring, TX

Phone Assistant information

What is a phone assistant?

A Phone Assistant is a professional who manages phone communications for an individual or organization. Their primary responsibilities include answering calls, directing inquiries to the appropriate person, taking messages, scheduling appointments, and providing information to callers. Phone Assistants play a crucial role in ensuring efficient communication and excellent customer service. They may work in offices, call centers, or remotely, depending on the needs of their employer.

What are the key skills and qualifications needed to thrive as a phone assistant, and why are they important?

To thrive as a Phone Assistant, you need excellent verbal communication skills, active listening abilities, and a high school diploma or equivalent. Familiarity with multi-line phone systems, call scheduling software, and customer relationship management (CRM) platforms is often required. Strong interpersonal skills, patience, and professionalism help you effectively manage calls and resolve inquiries. These skills ensure efficient call handling, positive customer experiences, and smooth information flow within organizations.

What are some common challenges phone assistants face when managing multiple calls and tasks simultaneously?

Phone Assistants often juggle several responsibilities at once, such as answering incoming calls, scheduling appointments, and handling administrative tasks. Managing high call volumes while maintaining professionalism and accuracy can be challenging, especially during peak hours. Effective time management, multitasking skills, and familiarity with call management software are crucial for success in this role. Collaborating with team members and using clear communication can help ensure that no task is overlooked and all callers receive prompt assistance.

What is the difference between Phone Assistant vs Customer Service Representative?

AspectPhone AssistantCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; basic communication skillsHigh school diploma; customer service training often preferred
Work EnvironmentCall centers, remote or office settingsCall centers, retail, or office environments
Employer & Industry UsageBusinesses providing direct phone support, tech support, or salesRetail, telecom, healthcare, and service industries
Common Search & Comparison IntentYesYes

While both roles involve handling customer interactions via phone, a Phone Assistant typically provides basic support, scheduling, or information, often in a technical or administrative context. Customer Service Representatives handle a broader range of customer inquiries, complaints, and support across various industries. The roles overlap in communication skills and work environments but differ in scope and responsibilities.

What job categories do people searching Phone Assistant jobs in Spring, TX look for?

The top searched job categories for Phone Assistant jobs in Spring, TX are:

What cities near Spring, TX are hiring for Phone Assistant jobs?

Cities near Spring, TX with the most Phone Assistant job openings:

Phone Assistant jobs near you
Infographic showing various Phone Assistant job openings in Spring, TX as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 21% Part Time, 1% Temporary, and 2% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution.

Bilingual Clerk

Kelly Services

Houston, TX

$20 - $25/hr

Full-time, Contractor

Medical, Dental, Vision, Life, Retirement, PTO

Posted 8 days ago

Job description

Bilingual Office Clerk I

Location: Houston, TX (77015)

Pay Rate: $20.00 – $25.00/hr (depending on experience)

Schedule: Monday – Friday, 8:00 AM – 5:00 PM (Full-Time)

Job Type: Temporary / Contract

Position Overview

We are is seeking a dependable, detail-oriented Bilingual Office Clerk I to provide administrative and customer service support. This role involves frequent interaction with customers, staff, and vendors, assisting with daily office operations, utility account management, and payment processing.

Key Responsibilities

  • Deliver courteous, professional customer service in person and via phone.

  • Assist customers with water and wastewater service inquiries, billing, account setup, and service requests.

  • Process payments (checks, money orders, credit cards), balance transactions, and prepare bank deposits.

  • Enter and update customer records, documents, and service contracts in District systems.

  • Draft correspondence, proofread documents, and maintain accurate filing systems.

  • Sort, process, and distribute incoming/outgoing mail and packages.

  • Operate standard office machinery (copiers, scanners, printers, multi-line phones).

Qualifications & Requirements

  • Language: Fully bilingual in English and Spanish (required).

  • Education: High school diploma or GED equivalent.

  • Experience: Previous office administrative and customer service experience required.

  • Technical Skills: Proficiency with Microsoft Office and Windows-based environments.

  • Physical & Driving Requirements: Valid driver's license with a clean driving record; ability to lift and carry up to 40 lbs.

  • Background Check: Must pass a 7-year national criminal background locator and 5-panel drug screen.

Benefits (Upon Full-Time Eligibility)

  • 100% District-paid health insurance for employee and eligible family members

  • Paid vacation, sick leave, and holidays

  • Pension plan

  • District-paid short-term and long-term disability coverage


As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Click here for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community.

Trust the office staffing pioneer.

Finding the right job isn’t always easy. Kelly® Professional & Industrial takes the guesswork out of your job search by connecting you with great opportunities that work for you. That means your schedule, your interests, and your career plan. In fact, our company created the staffing industry with the goal of connecting people with great office jobs-so you could say we’re pretty good at it!

About Kelly

Work changes everything. And at Kelly, we’re obsessed with where it can take you. To us, it’s about more than simply accepting your next job opportunity. It’s the fuel that powers every next step of your life. It’s the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life-just ask the 300,000 people we employ each year.
Kelly is committed to providing equal employment opportunities to all qualified employees and applicants regardless of race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or any other legally protected status, and we take affirmative action to recruit, employ, and advance qualified individuals with disabilities and protected veterans in the workforce. Requests for accommodation related to our application process can be directed to the Kelly Human Resource Knowledge Center. Kelly complies with the requirements of California’s state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.
Kelly may use AI-powered tools during the recruitment and hiring process. For full details, including how Kelly uses AI, your rights, and how to request a reasonable accommodation, visit the Recruitment Artificial Intelligence Notice.