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Phone Assistant Jobs in Oregon (NOW HIRING)

HumanGood

Certified Nursing Assistant (CNA)

Mcminnville, OR · On-site

$23/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Our Certified Nursing Assistants actively incorporate our "Philosophy for Person-Directed Care ... Cell Phone Stipend * 5-star employer-paid employee assistance program *Please Note: Benefit ...

CRMG

Affordable Assistant Manager

Portland, OR · On-site

$23 - $26/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

A monthly $50.00 cell phone stipend, and mileage reimbursement for business-related travels and training. What we'll do for you as the Affordable Assistant Manager (Employee Benefits): The Affordable ...

CRMG

Affordable Assistant Manager

Portland, OR · On-site

$23 - $26/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

A monthly $50.00 cell phone stipend, and mileage reimbursement for business-related travels and training. What we'll do for you as the Affordable Assistant Manager (Employee Benefits): The Affordable ...

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Phone Assistant information

What is a phone assistant?

A Phone Assistant is a professional who manages phone communications for an individual or organization. Their primary responsibilities include answering calls, directing inquiries to the appropriate person, taking messages, scheduling appointments, and providing information to callers. Phone Assistants play a crucial role in ensuring efficient communication and excellent customer service. They may work in offices, call centers, or remotely, depending on the needs of their employer.

What are the key skills and qualifications needed to thrive as a phone assistant, and why are they important?

To thrive as a Phone Assistant, you need excellent verbal communication skills, active listening abilities, and a high school diploma or equivalent. Familiarity with multi-line phone systems, call scheduling software, and customer relationship management (CRM) platforms is often required. Strong interpersonal skills, patience, and professionalism help you effectively manage calls and resolve inquiries. These skills ensure efficient call handling, positive customer experiences, and smooth information flow within organizations.

What are some common challenges phone assistants face when managing multiple calls and tasks simultaneously?

Phone Assistants often juggle several responsibilities at once, such as answering incoming calls, scheduling appointments, and handling administrative tasks. Managing high call volumes while maintaining professionalism and accuracy can be challenging, especially during peak hours. Effective time management, multitasking skills, and familiarity with call management software are crucial for success in this role. Collaborating with team members and using clear communication can help ensure that no task is overlooked and all callers receive prompt assistance.

What is the difference between Phone Assistant vs Customer Service Representative?

AspectPhone AssistantCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; basic communication skillsHigh school diploma; customer service training often preferred
Work EnvironmentCall centers, remote or office settingsCall centers, retail, or office environments
Employer & Industry UsageBusinesses providing direct phone support, tech support, or salesRetail, telecom, healthcare, and service industries
Common Search & Comparison IntentYesYes

While both roles involve handling customer interactions via phone, a Phone Assistant typically provides basic support, scheduling, or information, often in a technical or administrative context. Customer Service Representatives handle a broader range of customer inquiries, complaints, and support across various industries. The roles overlap in communication skills and work environments but differ in scope and responsibilities.

What are popular job titles related to Phone Assistant jobs in Oregon?

For Phone Assistant jobs in Oregon, the most frequently searched job titles are:

What job categories do people searching Phone Assistant jobs in Oregon look for?

The top searched job categories for Phone Assistant jobs in Oregon are:

What cities in Oregon are hiring for Phone Assistant jobs?

Cities in Oregon with the most Phone Assistant job openings:

Phone Assistant jobs near you
Infographic showing various Phone Assistant job openings in Oregon as of August 2026, with employment types broken down into 2% As Needed, 73% Full Time, 22% Part Time, 1% Temporary, and 2% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution.

Medical Assistant

Northwest Extremity Specialists

Portland, OR • On-site

$20 - $24/hr

Full-time

Re-posted 9 days ago

Job description

About Northwest Extremity Specialists
Our team of doctors and staff provide full-service, state of the art orthopedic and podiatric care.
Job description
We are seeking a skilled and compassionate Medical Assistant to join our healthcare team. As a Medical Assistant, you will play a crucial role in providing direct patient care and assisting healthcare professionals in a variety of clinical and administrative tasks. This is an excellent opportunity to contribute to the well-being of patients and gain valuable experience in the medical field.
Responsibilities:
  • Perform patient intake procedures, including measuring vital signs, documenting medical history, and verifying medication lists.
  • Assist healthcare professionals with examinations, procedures, and treatments.
  • Prepare examination rooms and ensure they are clean, stocked, and organized.
  • Provide patient education on treatment plans, medications, and preventive measures.
  • Schedule appointments, manage patient records, and maintain accurate documentation.
  • Assist with medical administrative tasks such as answering phone calls, scheduling appointments, and managing patient records.
  • Collaborate with other healthcare professionals to ensure seamless patient care.

Requirements:
  • High school diploma or equivalent; completion of a Medical Assistant program preferred.
  • X-Ray certification is a plus.
  • Previous experience in a hospital or clinical setting is highly desirable.
  • Strong knowledge of medical terminology, anatomy, and physiology.
  • Excellent communication and interpersonal skills to provide exceptional patient service.
  • Ability to multitask efficiently in a fast-paced environment while maintaining attention to detail.
  • Strong organizational skills to manage administrative tasks effectively.

The pay range for this role is:
20 - 24 USD per hour (NES - Cedar Mill)

Apply