ZipRecruiter

Log In

1

Phone Assistant Jobs in Oregon (NOW HIRING)

Brasada Ranch

Overnight Guest Services Agent

Powell Butte, OR · On-site

$16.50 - $20.75/hr

Greet guests warmly with appropriate sequence of service standards throughout interaction both in person and over the phone. * Assist guests with issues and complaints, with empathy and a focus on ...

New

Let's Work

Admin Assistant

Salem, OR · On-site

$17/hr

Administrative Assistant The Administrative Assistant will be the first point of contact for ... Answer and direct incoming phone calls with professional etiquette. * Greet customers and handle ...

Visiting Angels

Administrative Assistant

Eugene, OR · On-site

$23/hr

The role the Administrative Assistant includes a broad range of duties including: customer service, clerical activities, phone responsibility and general support of the administrative staff. The ...

Visiting Angels

Administrative Assistant

Eugene, OR · On-site

$18.25 - $24.50/hr

The role the Administrative Assistant includes a broad range of duties including: customer service, clerical activities, phone responsibility and general support of the administrative staff. The ...

Oregon Conference

Executive Assistant

Gladstone, OR · On-site

General Executive Assistant duties - Drafting general office correspondence, scheduling appointments, answering phone calls, e-mails, and questions, filing, preparing mailings, keeping track of ...

Oregon Conference

Executive Assistant

Gladstone, OR · On-site

$18.54 - $27.81/hr

General Executive Assistant duties - Drafting general office correspondence, scheduling appointments, answering phone calls, e-mails, and questions, filing, preparing mailings, keeping track of ...

Oregon Conference

Executive Assistant

Gladstone, OR · On-site

General Executive Assistant duties - Drafting general office correspondence, scheduling appointments, answering phone calls, e-mails, and questions, filing, preparing mailings, keeping track of ...

Klamath Orthopedic Clinic

Medical Assistant

Klamath Falls, OR · On-site

$17.75 - $22.75/hr

Promptly address and resolve patient messages and/or phone calls; document all phone and face-to ... Medical Assistant Lead, including but not limited to answering phones, photocopying, faxing ...

Tulip Ltd.

Administrative Assistant

Molalla, OR · On-site

$17.25 - $23.25/hr

Administrative Assistant Foundation Partners Group is completely transforming the funeral industry ... Answer phones and field questions with appropriate phone etiquette, greet and interact with ...

Scribe-X

Medical Assistant

Hillsboro, OR · On-site

$19.25 - $24.75/hr

Medical Assistant will have physician office or clinic experience. Medical Assistant may have ... Communicates lab results as directed by the provider either by letter or phone. * Scans and indexes ...

next page

Showing results 1-20

All JobsPhone JobsPhone Assistant JobsPhone Assistant Jobs in Oregon

Phone Assistant information

What is a phone assistant?

A Phone Assistant is a professional who manages phone communications for an individual or organization. Their primary responsibilities include answering calls, directing inquiries to the appropriate person, taking messages, scheduling appointments, and providing information to callers. Phone Assistants play a crucial role in ensuring efficient communication and excellent customer service. They may work in offices, call centers, or remotely, depending on the needs of their employer.

What are the key skills and qualifications needed to thrive as a phone assistant, and why are they important?

To thrive as a Phone Assistant, you need excellent verbal communication skills, active listening abilities, and a high school diploma or equivalent. Familiarity with multi-line phone systems, call scheduling software, and customer relationship management (CRM) platforms is often required. Strong interpersonal skills, patience, and professionalism help you effectively manage calls and resolve inquiries. These skills ensure efficient call handling, positive customer experiences, and smooth information flow within organizations.

What are some common challenges phone assistants face when managing multiple calls and tasks simultaneously?

Phone Assistants often juggle several responsibilities at once, such as answering incoming calls, scheduling appointments, and handling administrative tasks. Managing high call volumes while maintaining professionalism and accuracy can be challenging, especially during peak hours. Effective time management, multitasking skills, and familiarity with call management software are crucial for success in this role. Collaborating with team members and using clear communication can help ensure that no task is overlooked and all callers receive prompt assistance.

What is the difference between Phone Assistant vs Customer Service Representative?

AspectPhone AssistantCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; basic communication skillsHigh school diploma; customer service training often preferred
Work EnvironmentCall centers, remote or office settingsCall centers, retail, or office environments
Employer & Industry UsageBusinesses providing direct phone support, tech support, or salesRetail, telecom, healthcare, and service industries
Common Search & Comparison IntentYesYes

While both roles involve handling customer interactions via phone, a Phone Assistant typically provides basic support, scheduling, or information, often in a technical or administrative context. Customer Service Representatives handle a broader range of customer inquiries, complaints, and support across various industries. The roles overlap in communication skills and work environments but differ in scope and responsibilities.

What are popular job titles related to Phone Assistant jobs in Oregon?

For Phone Assistant jobs in Oregon, the most frequently searched job titles are:

What job categories do people searching Phone Assistant jobs in Oregon look for?

The top searched job categories for Phone Assistant jobs in Oregon are:

What cities in Oregon are hiring for Phone Assistant jobs?

Cities in Oregon with the most Phone Assistant job openings:

Phone Assistant jobs near you
Infographic showing various Phone Assistant job openings in Oregon as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 23% Part Time, 1% Temporary, and 3% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution.

Administrative Services Clerk-Open Until Filled

Siletz, OR • On-site

Confederated Tribes of Siletz Indians
501 - 1,000 employees
Learn more about Confederated Tribes of Siletz Indiansexternal

$18 - $23/hr

Other

Re-posted 23 days ago

Job description

Administrative Services Clerk

This is an entry level position in the Siletz Tribal Health Department. This position assists the Business Office staff with daily operations. Clerk will oversee all vendor and patient files. The Clerk will perform clerical duties as assigned. This position may be assigned special projects within the incumbent's level of knowledge.

Duties:

  • Perform basic office duties including, faxing, photocopying, filing, and answering phone.
  • Assist with all aspect of payment collection procedures within the SCHC.
  • Process the Business Offices incoming mail.
  • Assist in the processing, sending and tracking of the Business Office outgoing mail and correspondences.
  • Scan, Organize and Maintain department patient and vendor files.
  • Enter and maintain accurate PRC denials in system.
  • Provide back up coverage for processing the SCHC's mail.
  • Will provide backup coverage for other departments within SCHC based on current skills/training and need.
  • Other duties as assigned.

Requirements:

High School diploma or GED and 6-months of clerical experience – OR - satisfactory completion of a work experience placement with a clerical emphasis.

Knowledge of:

  • Word processing, preferred.
  • Rules and regulations for Purchased/Referred Care, preferred.

Ability to:

  • Type, file, and use a calculator.
  • Demonstrate excellent communication and organizational skills.
  • Work and communicate effectively with a wide variety of people and health agencies.
  • Multitask.

Apply