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Phone Assistant Jobs in Oregon (NOW HIRING)

Slocum

Certified Medical Assistant

Eugene, OR · On-site

$17 - $22/hr

Answers incoming phone calls on the clinical back line. * Checking in with peers regularly and asking how you can assist them. * Follows OSHA guidelines. * Attend required meetings and actively ...

1-800-FLOWERS.COM, INC.

MFG Admin Assistant

Medford, OR · On-site

$19 - $25.75/hr

Manufacturing Administrative Assistant The Manufacturing Administrative Assistant is responsible ... Specific duties include heavy phone coverage and message-taking, data entry and reconciliation of ...

Scribe-X

Medical Assistant

Oregon City, OR · On-site

$19 - $24.25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Medical Assistant will have physician office or clinic experience. Medical Assistant may have ... Communicates lab results as directed by the provider either by letter or phone. * Scans and indexes ...

Slocum

Certified Medical Assistant

Eugene, OR · On-site

$17 - $22/hr

Answers incoming phone calls on the clinical back line. * Checking in with peers regularly and asking how you can assist them. * Follows OSHA guidelines. * Attend required meetings and actively ...

Slocum

Certified Medical Assistant

Eugene, OR · On-site

$17 - $22/hr

Answers incoming phone calls on the clinical back line. * Checking in with peers regularly and asking how you can assist them. * Attend required meetings and actively participate in committees as ...

Scribe-X

Medical Assistant

Oregon City, OR

$19 - $24.25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Communicates lab results as directed by the provider either by letter or phone. * Scans and indexes ... Completion of an accredited medical assistant program * One year of related experience and/or ...

Scribe-X

Medical Assistant

Milwaukie, OR · On-site

$18.25 - $23.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Communicates lab results as directed by the provider either by letter or phone. * Scans and indexes ... Completion of an accredited medical assistant program * One year of related experience and/or ...

1-800-Flowers Family of Brands

MFG Admin Assistant

Medford, OR · On-site

$19 - $25.75/hr

The Manufacturing Administrative Assistant is responsible for a wide range of data compilation and ... Specific duties include heavy phone coverage and message-taking, Data entry and reconciliation of ...

Fora Health Inc

Adult Residential Assistant

Portland, OR · On-site

$20.60 - $22.74/hr

  • PTO

The Adult Residential Assistant represents Fora in a professional manner to our community. The ... Answer the phone, direct calls, and take messages in a professional manner, while adhering to ...

Fora Health Inc

Adult Residential Assistant

Portland, OR · On-site

$20.60 - $22.74/hr

  • PTO

The Adult Residential Assistant represents Fora in a professional manner to our community. The ... Answer the phone, direct calls, and take messages in a professional manner, while adhering to ...

Fora Health

Adult Residential Assistant

Portland, OR · On-site

$16 - $19.25/hr

  • PTO

The Adult Residential Assistant represents Fora in a professional manner to our community. The ... Answer the phone, direct calls, and take messages in a professional manner, while adhering to ...

1-800-Flowers Family of Brands

MFG Admin Assistant

Medford, OR · On-site

$18.25 - $24.50/hr

The Manufacturing Administrative Assistant is responsible for a wide range of data compilation and ... Specific duties include heavy phone coverage and message-taking, Data entry and reconciliation of ...

Fora Health

Adult Residential Assistant

Portland, OR · On-site

$20.60 - $22.74/hr

  • PTO

The Adult Residential Assistant represents Fora in a professional manner to our community. The ... Answer the phone, direct calls, and take messages in a professional manner, while adhering to ...

HumanGood

Certified Nursing Assistant (CNA)

Mcminnville, OR

$23/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Our Certified Nursing Assistants actively incorporate our "Philosophy for Person-Directed Care ... Cell Phone Stipend * 5-star employer-paid employee assistance program *Please Note: Benefit ...

Emerald Staffing

Medical Assistant

Portland, OR

$19 - $23/hr

  • Medical

  • Vision

  • Retirement

  • PTO

Triage and direct patient phone calls as needed Requirements- * High School Diploma or GED * Medical Assistant diploma * Experience in a fastpaced clinical environment preferred * EMR experience ...

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Phone Assistant information

What is a phone assistant?

A Phone Assistant is a professional who manages phone communications for an individual or organization. Their primary responsibilities include answering calls, directing inquiries to the appropriate person, taking messages, scheduling appointments, and providing information to callers. Phone Assistants play a crucial role in ensuring efficient communication and excellent customer service. They may work in offices, call centers, or remotely, depending on the needs of their employer.

What are the key skills and qualifications needed to thrive as a phone assistant, and why are they important?

To thrive as a Phone Assistant, you need excellent verbal communication skills, active listening abilities, and a high school diploma or equivalent. Familiarity with multi-line phone systems, call scheduling software, and customer relationship management (CRM) platforms is often required. Strong interpersonal skills, patience, and professionalism help you effectively manage calls and resolve inquiries. These skills ensure efficient call handling, positive customer experiences, and smooth information flow within organizations.

What are some common challenges phone assistants face when managing multiple calls and tasks simultaneously?

Phone Assistants often juggle several responsibilities at once, such as answering incoming calls, scheduling appointments, and handling administrative tasks. Managing high call volumes while maintaining professionalism and accuracy can be challenging, especially during peak hours. Effective time management, multitasking skills, and familiarity with call management software are crucial for success in this role. Collaborating with team members and using clear communication can help ensure that no task is overlooked and all callers receive prompt assistance.

What is the difference between Phone Assistant vs Customer Service Representative?

AspectPhone AssistantCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; basic communication skillsHigh school diploma; customer service training often preferred
Work EnvironmentCall centers, remote or office settingsCall centers, retail, or office environments
Employer & Industry UsageBusinesses providing direct phone support, tech support, or salesRetail, telecom, healthcare, and service industries
Common Search & Comparison IntentYesYes

While both roles involve handling customer interactions via phone, a Phone Assistant typically provides basic support, scheduling, or information, often in a technical or administrative context. Customer Service Representatives handle a broader range of customer inquiries, complaints, and support across various industries. The roles overlap in communication skills and work environments but differ in scope and responsibilities.

What are popular job titles related to Phone Assistant jobs in Oregon?

For Phone Assistant jobs in Oregon, the most frequently searched job titles are:

What job categories do people searching Phone Assistant jobs in Oregon look for?

The top searched job categories for Phone Assistant jobs in Oregon are:

What cities in Oregon are hiring for Phone Assistant jobs?

Cities in Oregon with the most Phone Assistant job openings:

Phone Assistant jobs near you
Infographic showing various Phone Assistant job openings in Oregon as of August 2026, with employment types broken down into 2% As Needed, 73% Full Time, 22% Part Time, 1% Temporary, and 2% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution.

Certified Medical Assistant

Slocum

Eugene, OR • On-site

$17 - $22/hr

Full-time

Re-posted 2 days ago

Job description

  • Certified Medical Assistant-Back Up MA assignment
  • Attends work regularly and on time.
  • Able to cover as Back up Medical Assistant in any specialty.
  • Able to cover occasional primary MA coverage.
  • Actively checks email throughout the day and responds to any time sensitive items.
  • Maintains a reputation for effective interpersonal relations with teams, supervisors, and patients.
  • Effectively and professionally communicates with the care team to ensure the flow of patient care is successful.
  • Captures and accurately documents: vitals (blood pressure, height, weight, temp, O2 and pulse), pharmacy information and history of chief complaint.
  • Reviews/updates medication and allergies-verifies the patient is taking all medications listed, dosage and frequency.
  • Ensure meaningful use measures are met for each patient.
  • Room and escort patients as needed to exam rooms, x-ray and having the patient dressed down as needed.
  • Completes forms as needed for patient and provider.
  • Completes DME requisitions for provider signature.
  • Places imaging orders per physician protocols.
  • Turn over exam rooms throughout the day to ensure rooms are sanitized/cleaned, stocked and ready for the next patient.
  • Completes daily stocking of clinic rooms and supply closets.
  • Introduced to NextGen tasks and patient portal messages, returning patient phone calls, suture and staple removal, wound dressings, drawing up and assisting with injections, and helping with minor medical procedures.
  • Answers incoming phone calls on the clinical back line.
  • Checking in with peers regularly and asking how you can assist them.
  • Follows OSHA guidelines.
  • Attend required meetings and actively participate in committees as requested.
  • Strictly maintains patient confidentiality and follows HIPAA rules and regulations.
  • Participate in the Lift Team.
  • Other duties as assigned.

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