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Phone Assistant Jobs in Michigan (NOW HIRING)

Gemini Group Inc

Office Operations Assistant

Bad Axe, MI · On-site

$14.75 - $19.50/hr

Handle phone calls, emails, and data entry as needed. Job shadow most roles in the front office to ... Assist Sales and Engineering with clerical tasks. • Performs related duties as assigned by ...

Gemini Group, Inc.

Office Operations Assistant

Bad Axe, MI · On-site

$14.75 - $19.50/hr

Handle phone calls, emails, and data entry as needed. Job shadow most roles in the front office to ... Assist Sales and Engineering with clerical tasks. • Performs related duties as assigned by ...

FasTemps

Patient Services Assistant

Ann Arbor, MI · On-site

$18/hr

Patient Services Assistant Company Name: University of Michigan Compensation: $18.00 per hour ... Answer incoming phone calls and triage to appropriate location. * Accurately record any phone ...

TNT-Fast Finance

Adminstrative Assistant

Saginaw, MI

$16.75 - $22.50/hr

Fast Finance Auto Sales is looking for an administrative assistant to join our workforce in our ... Answers phone calls and directs callers to appropriate personnel, schedules appointments. * Taking ...

Thelen Auto Group

Adminstrative Assistant

Saginaw, MI

$16.75 - $22.50/hr

Fast Finance Auto Sales is looking for an administrative assistant to join our workforce in our ... Answers phone calls and directs callers to appropriate personnel, schedules appointments. * Taking ...

Thelen Auto Group

Adminstrative Assistant

Saginaw, MI · On-site

$16.75 - $22.50/hr

Fast Finance Auto Sales is looking for an administrative assistant to join our workforce in our ... Answers phone calls and directs callers to appropriate personnel, schedules appointments. * Taking ...

Premier Cardiovascular Consultants

Medical Assistant

Troy, MI · On-site

$16.75 - $21.50/hr

... phone calls and assist with phone triage · Performs other functions as determined by the medical staff CUSTOMER RELATIONS: · Treats guests, patients, physicians, and other employees with care ...

Premier Cardiovascular Consultants

Medical Assistant

Troy, MI · On-site

$16.75 - $21.25/hr

... phone calls and assist with phone triage · Performs other functions as determined by the medical staff CUSTOMER RELATIONS: · Treats guests, patients, physicians, and other employees with care ...

Optimal Care

Administrative Assistant

Bingham Farms, MI

$16.50 - $22.25/hr

Optimal Care's Administrative Assistants are responsible performs data entry and analytical ... Screen all incoming phone calls, inquiries, visitors, and correspondence, and route accordingly

Premier Cardiovascular Consultants

Medical Assistant

Troy, MI · On-site

$16.75 - $21.25/hr

... phone calls and assist with phone triage · Performs other functions as determined by the medical staff CUSTOMER RELATIONS: · Treats guests, patients, physicians, and other employees with care ...

Package Xpress Llc

Administrative Assistant

Taylor, MI · On-site

$20/hr

... Assistant to join our team. In this role, you will provide support to our office employees ... Your responsibilities will include answering phone calls, scheduling appointments, planning ...

Oakland Schools

Office Assistant

Birmingham, MI · On-site

$16 - $21/hr

Office Assistant Birmingham Public Schools is seeking an Office Assistant for Berkshire Middle ... members Answering phone calls, and directing calls to the correct location Organize messages ...

BoatCraft Marine

Be Seen First

Receptionist Office Assistant

Traverse City, MI · On-site

$21/hr

... assistant to support our Sales departments and help keep the dealership running smoothly. This ... Answer and direct incoming phone calls and customer inquiries * Provide administrative support to ...

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Phone Assistant information

See Michigan salary details

$5

$14

$24

How much do phone assistant jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for phone assistant in Michigan is $14.87, according to ZipRecruiter salary data. Most workers in this role earn between $11.40 and $16.89 per hour, depending on experience, location, and employer.

What is a phone assistant?

A Phone Assistant is a professional who manages phone communications for an individual or organization. Their primary responsibilities include answering calls, directing inquiries to the appropriate person, taking messages, scheduling appointments, and providing information to callers. Phone Assistants play a crucial role in ensuring efficient communication and excellent customer service. They may work in offices, call centers, or remotely, depending on the needs of their employer.

What are the key skills and qualifications needed to thrive as a phone assistant, and why are they important?

To thrive as a Phone Assistant, you need excellent verbal communication skills, active listening abilities, and a high school diploma or equivalent. Familiarity with multi-line phone systems, call scheduling software, and customer relationship management (CRM) platforms is often required. Strong interpersonal skills, patience, and professionalism help you effectively manage calls and resolve inquiries. These skills ensure efficient call handling, positive customer experiences, and smooth information flow within organizations.

What are some common challenges phone assistants face when managing multiple calls and tasks simultaneously?

Phone Assistants often juggle several responsibilities at once, such as answering incoming calls, scheduling appointments, and handling administrative tasks. Managing high call volumes while maintaining professionalism and accuracy can be challenging, especially during peak hours. Effective time management, multitasking skills, and familiarity with call management software are crucial for success in this role. Collaborating with team members and using clear communication can help ensure that no task is overlooked and all callers receive prompt assistance.

What is the difference between Phone Assistant vs Customer Service Representative?

AspectPhone AssistantCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; basic communication skillsHigh school diploma; customer service training often preferred
Work EnvironmentCall centers, remote or office settingsCall centers, retail, or office environments
Employer & Industry UsageBusinesses providing direct phone support, tech support, or salesRetail, telecom, healthcare, and service industries
Common Search & Comparison IntentYesYes

While both roles involve handling customer interactions via phone, a Phone Assistant typically provides basic support, scheduling, or information, often in a technical or administrative context. Customer Service Representatives handle a broader range of customer inquiries, complaints, and support across various industries. The roles overlap in communication skills and work environments but differ in scope and responsibilities.

What are the most commonly searched types of Phone jobs in Michigan?

The most popular types of Phone jobs in Michigan are:

What are popular job titles related to Phone Assistant jobs in Michigan?

For Phone Assistant jobs in Michigan, the most frequently searched job titles are:

What job categories do people searching Phone Assistant jobs in Michigan look for?

The top searched job categories for Phone Assistant jobs in Michigan are:

Phone Assistant jobs near you
Infographic showing various Phone Assistant job openings in Michigan as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 20% Part Time, 1% Temporary, 3% Contract, and 1% Nights. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $30,938 per year, or $14.9 per hour.

Office Operations Assistant

Gemini Group Inc

Bad Axe, MI • On-site

$14.75 - $19.50/hr

Full-time

Posted 28 days ago

Job description

Title: Office Operations Assistant
Reports To: Inside Sales Manager
Status:Full Time/Hourly Non-Exempt (40 hours/week; additional hours as needed to support organization and individual goals)
Location: GPMI, Bad Axe
Job Requirements:
• Strong Customer Service Skills
• Strong communication skills with all levels of the organization.
• Proficient computer skills (excel, word, PowerPoint, outlook).
• Advance organizational skills.
• Proficient problem-solving skills.
• Ability to respond to common inquiries from customers.
• Ability to use reason to solve problems.
• AS400 experience
Job Summary: Provide reliable support to all roles within the office. Assist Sales, Order Entry, Purchasing, Accounting, and Engineering on various tasks. Handle phone calls, emails, and data entry as needed. Job shadow most roles in the front office to aid when members are out of office.
Essential Job Functions:
• Provides customer service and support through phone conversations and emails.
• Assemble router packets for each job that is released to the manufacturing floor.
• Create Purchase Orders and log incoming Purchase Orders.
• Complete all processes within the AS400 and Webdocs to successfully process customer orders.
• Quote Briney Standards via the catalog and price book.
• Complete level one IT efforts
• Complete Inventory picks and help with shipping when needed.
• Perform Work Print updates, Dimensional Conversions, and Revision control.
• Assist Sales and Engineering with clerical tasks.
• Performs related duties as assigned by supervision.
• Learn Order Processing to support tasks for repeat orders.
• Spend time on the Manufacturing Floor to learn about GPMI's processes and work mix.

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