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Phonathon Jobs (NOW HIRING)

CSU

Assistant Director of Annual Giving

Campus, IL · On-site

... phonathon and personal solicitation programs * Proficient in written and verbal communication skills, the ability to make effective presentations, have strong public speaking skills, develop and ...

Adams State University

Manager of Annual Fund

Alamosa, CO · On-site

$52.20K - $62.60K/yr

Conduct the annual student Phonathon, including collecting donations, database updates, solicitation scripts, weekly results reports, and following up on donor questions/issues raised during the ...

Adams

Manager of Annual Fund

Alamosa, CO · On-site

$52.20K - $62.60K/yr

Conduct the annual student Phonathon, including collecting donations, database updates, solicitation scripts, weekly results reports, and following up on donor questions/issues raised during the ...

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Phonathon information

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$44.5K

$82K

$135K

How much do phonathon jobs pay per year?

As of May 28, 2026, the average yearly pay for phonathon in the United States is $81,980.00, according to ZipRecruiter salary data. Most workers in this role earn between $63,000.00 and $92,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Phonathon Caller, and why are they important?

To thrive as a Phonathon Caller, you need strong communication skills, persuasive abilities, and basic computer literacy, often supported by a high school diploma or current college enrollment. Familiarity with call center software, CRM systems, and fundraising platforms is typically required. Outstanding interpersonal skills, resilience, and active listening set top performers apart in this role. These skills and qualities are important for building rapport with donors, effectively conveying messages, and achieving fundraising goals.

What are some common challenges faced by Phonathon callers and how are they supported to overcome them?

Phonathon callers often encounter challenges such as handling rejection, maintaining motivation during long calling sessions, and adapting to a variety of donor responses. To help address these, most organizations provide thorough training, ongoing coaching, and regular feedback. Callers also typically work in a team environment, allowing them to share strategies and support each other. Supervisors are usually available during shifts to assist with difficult calls and provide encouragement, creating a supportive atmosphere for callers to develop their communication and fundraising skills.

What is a Phonathon job?

A Phonathon job typically involves calling alumni, parents, or other potential donors on behalf of a college, university, or nonprofit organization to request donations or update contact information. Phonathon callers are usually students or temporary employees trained to represent the organization professionally and answer questions about giving. The role requires good communication skills, persistence, and the ability to handle rejection gracefully. Phonathon jobs can provide valuable experience in fundraising, customer service, and public relations.

What is the difference between Phonathon vs Fundraising Call Center Representative?

AspectPhonathonFundraising Call Center Representative
CredentialsHigh school diploma or equivalent; training providedHigh school diploma or equivalent; training provided
Work EnvironmentNon-profit organizations, universities, or alumni officesNon-profit or fundraising organizations, call centers
Industry UsagePrimarily in educational and non-profit sectorsFundraising and non-profit sectors
Job FocusSoliciting donations via phone for specific campaignsSoliciting donations or support via phone for various causes

Both roles involve making phone calls to solicit donations, often requiring similar skills and training. However, Phonathon positions are typically associated with educational institutions or non-profits focusing on alumni or community engagement, while Fundraising Call Center Representatives may work for a broader range of non-profit organizations or fundraising firms. The core responsibilities and work environments overlap significantly, making them closely related roles in the fundraising industry.

More about Phonathon jobs
What job categories do people searching Phonathon jobs look for? The top searched job categories for Phonathon jobs are:
Phonathon jobs near you
Infographic showing various Phonathon job openings in the United States as of May 2026, with employment types broken down into 4% Internship, 52% Full Time, and 44% Part Time. Highlights an 80% Physical, 8% Hybrid, and 12% Remote job distribution, with an average salary of $81,980 per year, or $39.4 per hour.

Annual Giving Program Manager

USNA Alumni Association & Foundation

Annapolis, MD • On-site

$57.10K - $71.35K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 18 days ago

Job description

The Annual Giving Program Manager provides the operational backbone for the Annual Giving department. This role is responsible for the seamless execution of multi-channel fundraising campaigns, ranging from traditional direct mail and phonathons to digital renewal efforts. As a central project manager, you will bridge the gap between high-level strategy and technical execution, ensuring all appeals are tracked, data-driven, and delivered on schedule.
This exempt position reports to the Director, Annual Giving Programs, and has a salary range of $57,100 to $71,350.
This position pays a competitive salary commensurate with experience and is also eligible for an annual performance-based bonus, when applicable. You would also be eligible for a generous benefits plan which includes medical, dental, vision, an FSA, an HSA, a fully-vested 403(b) retirement plan with employer matching, 22 days of accrued paid time off (PTO) per fiscal year, 14 paid holidays per calendar year, group life insurance, short-term & long-term disability, identity theft protection, and annual opportunities for professional development. Although not guaranteed, certain additional benefits may be offered through the Naval Academy, such as use of certain recreational facilities (including the Brigade Sports Complex gym, marina and indoor/outdoor pools), as well as category II eligibility for employee children to apply to the Naval Academy Primary School.
This position is based in historic Annapolis at our current offices in the Fluegel Alumni Center.
ABOUT THE U.S. NAVAL ACADEMY ALUMNI ASSOCIATION AND FOUNDATION
The United States Naval Academy Alumni Association and the United States Naval Academy Foundation are two independent, not-for-profit corporations sharing a single president and CEO and operating as a fully integrated organization in support of the Naval Academy and its mission. The organization's focus and core competencies are engagement and philanthropy in pursuit of complementary and closely aligned missions.
Our Mission: We connect and support our alumni and the U.S. Naval Academy community so that the Brigade and alumni lead and serve at their full potential for the good of the nation.
Key Responsibilities
  1. Campaign Operations & Execution
  • Direct Mail & Email Coordination: Manage the end-to-end production of physical and digital appeals, including list segmentation, proofing, and distribution.
  • Phonathon & Digital Outreach: Assist in the administration of phonathon programs and multi-channel communication streams to drive donor participation.
  • PC (President's Council/Leadership) Renewals: Coordinate specialized renewal efforts for mid-level and leadership annual donors to ensure high retention rates.

  1. Project Management & Vendor Relations
  • Team Project Oversight: Serve as the primary project manager for the Annual Giving team, maintaining a master calendar of all fundraising activities and deadlines.
  • Vendor Management: Coordinate with external partners and mail houses for outsourced calling and mailing programs, ensuring quality control and adherence to budget and timelines.
  • Workflow Optimization: Identify opportunities to streamline internal processes to increase the efficiency of the fundraising cycle.

  1. Data Management & Performance Tracking
  • CRM Proficiency: Utilize fundraising databases (CRM) and digital tools to manage donor records and execute complex data queries.
  • Appeal Tracking: Maintain rigorous records of all appeals to ensure accurate attribution of gifts and donor engagement.
  • Results Reporting: Monitor and track fundraising results, providing the Director with regular updates on campaign progress and performance metrics.

Core Competencies
  • Operational Excellence: Highly organized with a natural ability to manage multiple moving parts without losing sight of the details.
  • Technical Literacy: Advanced proficiency with fundraising databases and modern digital marketing tools.
  • Collaboration: A team-oriented mindset with the ability to work across departments and manage external professional relationships effectively.
  • Analytical Thinking: Ability to interpret fundraising data to help the team understand what is working and where to pivot.

Qualifications
  • Bachelor's degree and 2+ years of professional experience in fundraising, marketing, sales or client relations.
  • Experience with CRM platforms-- Experience with Blackbaud CRM, Concur and Questica platforms preferred
  • Experience in project management and operations
  • Strong data management skills, including proficiency in Microsoft Excel.
  • Excellent organizational, communication, and problem-solving skills.
  • Ability to manage multiple priorities in a fast-paced environment.
  • Ability to handle donor data and communications in a secure and confidential manner.
  • Comfort with the Microsoft Outlook, Teams, and Office suites of products.

Apply: Please go to and apply on our website.
The USNA Alumni Association and Foundation is an Equal Opportunity Employer
Veterans encouraged to apply

Apply