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Phonathon Jobs (NOW HIRING)

As a Phonathon Student Caller, you will serve as a key ambassador for the college, building relationships with our community and raising essential funds that directly support student scholarships ...

Ithaca College Annual Fund is looking for a Student Supervisor for our Phonathon Program. Qualifications * Currently enrolled as a student at Ithaca College and has been employed in Phonathon.

Ithaca College Annual Fund is looking for a Student Supervisor for our Phonathon Program. Qualifications * Currently enrolled as a student at Ithaca College and has been employed in Phonathon.

As a Phonathon Student Caller, you will serve as a key ambassador for the college, building relationships with our community and raising essential funds that directly support student scholarships ...

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Phonathon information

See salary details

$44.5K

$82K

$135K

How much do phonathon jobs pay per year?

As of May 28, 2026, the average yearly pay for phonathon in the United States is $81,980.00, according to ZipRecruiter salary data. Most workers in this role earn between $63,000.00 and $92,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Phonathon Caller, and why are they important?

To thrive as a Phonathon Caller, you need strong communication skills, persuasive abilities, and basic computer literacy, often supported by a high school diploma or current college enrollment. Familiarity with call center software, CRM systems, and fundraising platforms is typically required. Outstanding interpersonal skills, resilience, and active listening set top performers apart in this role. These skills and qualities are important for building rapport with donors, effectively conveying messages, and achieving fundraising goals.

What are some common challenges faced by Phonathon callers and how are they supported to overcome them?

Phonathon callers often encounter challenges such as handling rejection, maintaining motivation during long calling sessions, and adapting to a variety of donor responses. To help address these, most organizations provide thorough training, ongoing coaching, and regular feedback. Callers also typically work in a team environment, allowing them to share strategies and support each other. Supervisors are usually available during shifts to assist with difficult calls and provide encouragement, creating a supportive atmosphere for callers to develop their communication and fundraising skills.

What is a Phonathon job?

A Phonathon job typically involves calling alumni, parents, or other potential donors on behalf of a college, university, or nonprofit organization to request donations or update contact information. Phonathon callers are usually students or temporary employees trained to represent the organization professionally and answer questions about giving. The role requires good communication skills, persistence, and the ability to handle rejection gracefully. Phonathon jobs can provide valuable experience in fundraising, customer service, and public relations.

What is the difference between Phonathon vs Fundraising Call Center Representative?

AspectPhonathonFundraising Call Center Representative
CredentialsHigh school diploma or equivalent; training providedHigh school diploma or equivalent; training provided
Work EnvironmentNon-profit organizations, universities, or alumni officesNon-profit or fundraising organizations, call centers
Industry UsagePrimarily in educational and non-profit sectorsFundraising and non-profit sectors
Job FocusSoliciting donations via phone for specific campaignsSoliciting donations or support via phone for various causes

Both roles involve making phone calls to solicit donations, often requiring similar skills and training. However, Phonathon positions are typically associated with educational institutions or non-profits focusing on alumni or community engagement, while Fundraising Call Center Representatives may work for a broader range of non-profit organizations or fundraising firms. The core responsibilities and work environments overlap significantly, making them closely related roles in the fundraising industry.

More about Phonathon jobs
Infographic showing various Phonathon job openings in the United States as of May 2026, with employment types broken down into 4% Internship, 52% Full Time, and 44% Part Time. Highlights an 80% Physical, 8% Hybrid, and 12% Remote job distribution, with an average salary of $81,980 per year, or $39.4 per hour.
Phonathon Student Supervisor

Phonathon Student Supervisor

Union College

Schenectady, NY • On-site

$14/hr

Part-time

Posted 9 hours ago


Job description

The Phonathon Student Supervisor will oversee daily operations during calling shifts, manage a team of student callers, and provide real-time feedback. They will work closely with the Phonathon Staff Supervisor to monitor performance, refine outreach strategies, and ensure fundraising goals are met, while fostering a positive work environment for the team. The Student Supervisor will also play a key role in recruiting and onboarding new Phonathon callers.

The Phonathon Student Supervisor will manage daily operations during calling shifts, oversee student callers, and ensure the achievement of key fundraising goals. This position offers leadership experience and the opportunity to contribute to the growth of our fundraising efforts.

Key Responsibilities

  • Manage and oversee student callers during assigned shifts, ensuring smooth operations and productivity.

  • Assign tasks, monitor progress, and provide support to callers throughout their shifts.

  • Maintain an average of 25 calls per hour, per student.

  • Train and mentor new and returning student callers on scripts, calling techniques, and donor engagement strategies.

  • Collaborate with the Phonathon Staff Supervisor to develop and refine calling scripts, strategies, and donor outreach efforts.

  • Track performance metrics, including call completion, pledges, and donor feedback, and provide timely reports to the Phonathon Staff Supervisor.

  • Foster a positive and motivating work environment by offering real-time feedback and encouragement to callers.

  • Address questions, concerns, and technical issues during shifts and escalate any challenges to the Phonathon Staff Supervisor as necessary.

  • Assist with recruitment and onboarding of new student callers.

  • Participate in brainstorming sessions to enhance Phonathon initiatives, outreach efforts, and donor engagement.

Qualifications

  • Must be a current student.

  • Strong communication, leadership, and organizational skills.

  • Previous experience as a phonathon caller preferred.

  • Previous experience in a leadership or supervisory role is a plus, but not required.

  • Availability for a minimum of 2 shifts (4 hours) per week, with flexibility to work additional shifts as needed.

Pay Rate

  • $14.00 per Hour

Location: Schenectady, NY

E-Verify Participation:Union College participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the United States. Learn more about E-Verify and your Right to Work (Derecho a Trabajar).