ZipRecruiter

Log In

1

Phlebotomy Service Representative Jobs (NOW HIRING)

Quest Diagnostics

DLO Phlebotomy Service Rep I

Yukon, OK · On-site

$15.27/hr

Ability to move throughout the day, including walking, bending, reaching, twisting, pushing, and pulling About the Team Quest Diagnostics honors our service members and encourages veterans to apply.

Trident Care

Phlebotomy Supervisor

Richmond, CA · On-site

$70K - $75K/hr

Regularly reviews phlebotomy competency, providing training, skills assessment and in-service ... Work cooperatively with payroll department & representative. * Prepares and submit weekly activity ...

TridentCare

Phlebotomy Supervisor

Novato, CA · On-site

Regularly reviews phlebotomy competency, providing training, skills assessment and in-service ... Work cooperatively with payroll department & representative. * Prepares and submit weekly activity ...

Trident Care

Phlebotomy Supervisor

Worcester, MA · On-site

$60K/yr

Regularly reviews phlebotomy competency, providing training, skills assessment and in-service ... Work cooperatively with payroll department & representative. * Prepares and submit weekly activity ...

next page

Showing results 1-20

All JobsHealthcare JobsMedical Specialists JobsPhlebotomist JobsPhlebotomy Service Representative Jobs

Phlebotomy Service Representative information

See salary details

$12

$17

$20

How much do phlebotomy service representative jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for phlebotomy service representative in the United States is $17.63, according to ZipRecruiter salary data. Most workers in this role earn between $16.11 and $19.23 per hour, depending on experience, location, and employer.

What is a phlebotomy service representative?

A Phlebotomy Service Representative is a healthcare professional responsible for collecting blood samples from patients for laboratory testing. They ensure specimens are correctly labeled, follow safety protocols, and maintain proper documentation. In addition to drawing blood, they may also provide customer service, answer patient questions, and handle specimen transportation. This role is essential for accurate diagnostic testing and patient care.

What are the key skills and qualifications needed to thrive as a phlebotomy service representative?

To thrive as a Phlebotomy Service Representative, you need strong venipuncture skills, attention to detail, and a high school diploma or equivalent, often complemented by a phlebotomy certification. Familiarity with laboratory information systems (LIS), specimen labeling protocols, and safety equipment is typically required. Excellent interpersonal skills, professionalism, and the ability to remain calm under pressure help build trust with patients and ensure smooth operations. These competencies are crucial for accurate sample collection, patient comfort, and maintaining the integrity of diagnostic results.

What are some common challenges faced by phlebotomy service representatives when working in diverse healthcare settings?

Phlebotomy Service Representatives often encounter challenges such as managing high patient volumes, adapting to different healthcare environments, and ensuring accurate specimen labeling under pressure. They may work in hospitals, clinics, or patient service centers, each with unique protocols and patient populations. Effective communication, professionalism, and attention to detail are essential to overcoming these challenges and maintaining patient comfort and specimen integrity.

What is the difference between Phlebotomy Service Representative vs Phlebotomist?

AspectPhlebotomy Service RepresentativePhlebotomist
CredentialsCPR certification often requiredPhlebotomy certification or training required
Work EnvironmentMedical offices, labs, mobile clinicsHospitals, clinics, laboratories
Job RoleScheduling, customer service, specimen collection coordinationDrawing blood, specimen collection

While both roles involve working with blood samples, a Phlebotomy Service Representative primarily handles customer interactions, scheduling, and specimen logistics, whereas a Phlebotomist focuses on the technical task of drawing blood. Both positions require certification and work in healthcare settings, but their daily responsibilities differ significantly.

More about Phlebotomy Service Representative jobs

What job categories do people searching Phlebotomy Service Representative jobs look for?

The top searched job categories for Phlebotomy Service Representative jobs are:

Phlebotomy Service Representative jobs near you
Infographic showing various Phlebotomy Service Representative job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $36,680 per year, or $17.6 per hour.

DLO Phlebotomy Service Rep III Float

Quest Diagnostics

Oklahoma City, OK • On-site

$18.36/hr

Full-time

Posted 15 days ago

Key responsibilities

  • Collect specimens according to established procedures, including drug screens, biometric screening, and insurance exams.

  • Verify patient demographic information, label specimens, and ensure accurate data entry of test orders, billing, and patient information.

  • Perform departmental clerical duties, maintain logs, assist with inventory, and participate in special projects and team activities.

ExamOne rating

6.6

Company rating: 6.6 out of 10

Based on 9 frontline employees who took The Breakroom Quiz

95th of 121 rated laboratories

Job description


Diagnostic Laboratory of Oklahoma (DLO)
Location: Territory within NW Oklahoma City & some Rural Areas
Hours: Monday-Friday 7am-4pm
Essential Functions:
  • Report to work on time and prepared for each scheduled shift
  • Perform all assigned duties and processes, including tasks for which you are fully qualified and those within your demonstrated capabilities
  • Maintain a positive, professional, and supportive attitude throughout the workday
  • Work collaboratively as a team member and contribute to a respectful, productive work environment

Represents the face of our company to patients who come to DLO, both as part of their health routine or for insights into life-defining health decisions. The PSR III - Float draws quality blood samples from patients and prepares those specimens for lab testing while following established practices and procedures. The PSR III - Float has direct contact with patients and creates an atmosphere of trust and confidence while explaining procedures to patients and drawing blood specimens in a skillful, safe and accurate manner. The PSR III - Float is responsible in providing coverage at multiple locations for multiple roles. The PSR III - Float must ensure that daily activities of the Patient Service Center/Mobile/Long Term Care/In-Office Phlebotomy are completed accurately and on time. The PSR III - Float demonstrates DLO Leadership Behaviors while focusing on process excellence skills and sensitivity to confidentiality and accuracy to patient information. Successful applicants may be assigned to work and direct daily activity in a doctor's office, a patient service center, in a house call environment, long-term care or as business needs dictate. Must be able to step in for a PSR II and lead one or more PSR on site. Will be required to act as a coach, mentor, instructor, resource advisor for new employees and provide effective onboarding services to new clients. They will also act as point of contact to staff on-site and provide regular input to the group lead or supervisor. The PSR III PSR III - Float may also focus on working with customers who have a high complexity and/or volume practice with a specialized focus requiring outstanding phlebotomy skills. In addition, these practices require a higher level of customer-facing skills including; verbal and written communications, problem-solving, and collaboration with multiple functions, such as: Sales, Laboratory Testing Services, IT connectivity, Billing, and Logistics due to their specialty and or complex test orders. The PSR III - Float must be capable of handling multiple priorities in a high-volume setting.
Responsibilities
  • Collect specimens according to established procedures. This includes, but not limited to: drug screens, biometric screening and insurance exams.
  • Administer oral solutions according to established training.
  • Research test/client information and confirm and verify all written and electronic orders by utilizing lab technology systems or directory of services.
  • Responsible for completing all data entry requirements accurately including data entry of patient registration; entry of test order from req or pulling order from database; managing Standing Orders.
  • Enter billing information and collect payments when required, including the safeguarding of assets and credit card information.
  • Data entry and processing specimens including labeling, centrifuging, splitting, and freezing specimens as required by test order.
  • Perform departmental-related clerical duties when assigned such as data entry, inventory, stock supplies, and answer phones when needed.
  • Read, understand and comply with departmental policies, protocols and procedures: (i.e. Procedure Manuals, Safety Manual, Compliance Manual, Automobile Policies and Procedures, Employee Handbook, Quality Assurance Manual); and ensure that all staff members follow instructions.
  • Perform verification of patient demographic info/initials including patient signature post-venipuncture to verify tubes were labeled in their presence and that the name on the label is correct.
  • Assist with compilation and submission of monthly statistics and data.
  • Maintain all appropriate phlebotomy logs in a timely manner and based on frequency, such as maintenance logs and temperature logs.
  • Complete training courses and keep up-to-date with the latest phlebotomy techniques.
  • Travel to Territory Manager meeting if held off-site or off normal shift.
  • Participate on special projects and teams.
  • Stay up-to-date on company communications and assist with the distribution of technical information to the work group.
  • Perform Point of Care (POC) testing at those sites where needed and the complete training/competency evaluations per Standard Operating Procedure (SOP).
  • With appropriate training, act as mentor and resource for new employees, assisting with transition into the PSC work environment and the familiarity with established procedures.
  • Assist with periodic inventory counts report shortages and problems to group leader or supervisor as they occur.
  • Assist with the preparation of schedules for the assigned workgroup or PSCs.
  • Communicate professionally with clients to resolve or refer, and document problems, prepare problem documentation and report critical issues as they occur.
  • Ensure staff is following all safety precautions by wearing a clean, button lab coat, gloves and face shield when required.
  • Assist supervisors with the implementation of SOPs and the distribution of technical information and communication to the workgroup in accordance with DLO guidelines.
  • Ensure facilities are neat, clean and in good repair, take appropriate action to advise Group Leader or Supervisor of required repairs and maintenance.
  • Will be required to act as a coach, mentor, instructor and resource advisor for new employees, as well as be the point of contact to staff on-site and provide regular input to the group lead or supervisor.
  • Provide effective onboarding services to new clients.
  • Partner with Supervisor and Group Lead to assist the transition process setting up new offices for both PSCs and IOPs.
  • Must be able to step in for a PSR II and lead one or more PSR on site.

Qualifications
Required Experience:
  • Five years phlebotomy experience required, inclusive of pediatric, geriatric, and capillary collections.
  • Keyboard/data entry experience.
  • Flexible and available based on staffing needs, which includes weekends, holidays, on-call and overtime.
  • Must have reliable transportation, valid driver's license, and clean driving record, if applicable.
  • Travel and flexible hours required to work multiple locations and required to cover at Patient Service Center/Mobile/Long-Term Care/In-Office Phlebotomy locations with minimal notice.

Required Knowledge:
  • High School Diploma or Equivalent (Required)

Special Requirements:
  • Committed to all DLO Policies & Procedures including Company dress code, Employee Health & Safety, and DLO Everyday Excellence Guiding Principles.
  • Ability to provide quality, error-free work in a fast-paced environment.
  • Ability to work independently with minimal on-site supervision.
  • Excellent phlebotomy skills to include pediatric and geriatric
  • Must demonstrate Superior Customer Focus; ability to communicate openly and transparently with peers, supervisors and patients; ability to accelerate and embrace change throughout DLO and Knowledge of our business.
  • Capable of handling multiple priorities in a high-volume setting.
  • Must be able to make decisions based on established procedures and exercise good judgment
  • Travel Required

Physical and Mental Requirements:
  • Lift light to moderately heavy objects. The normal performance of duties may require lifting and carrying objects. Objects in the weight range of 1 to 15 pounds are lifted and carried frequently; objects in the weight range of 16 to 25 pounds are lifted and carried occasionally and objects in the weight range of 26 to 40 pounds are seldom lifted and carried. Objects exceeding 41 pounds are not to be lifted or carried without assistance.
  • Must be able to sit or stand for long periods of time; requires long hours of eye and hand coordination.
  • Must be able to perform repetitive tasks with dominant hand frequently to constantly throughout the day.
  • Position requires travel.
  • Extensive use of phone and PC.
  • Fine dexterity with hands/steadiness.
  • Talking.
  • Walking.
  • Balancing.
  • Bending/kneeling.
  • Pushing/pulling.
  • Reaching/twisting.

About the Team
Quest Diagnostics honors our service members and encourages veterans to apply.
While we appreciate and value our staffing partners, we do not accept unsolicited resumes from agencies. Quest will not be responsible for paying agency fees for any individual as to whom an agency has sent an unsolicited resume.
Equal Opportunity Employer: Race/Color/Sex/Sexual Orientation/Gender Identity/Religion/National Origin/Disability/Vets or any other legally protected status.

What ExamOne employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply