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Pet Insurance Agent Jobs in Michigan (NOW HIRING)

BlueOx Credit Union

Digital Member Center Agent

Allegan, MI · On-site

$13.25 - $17.25/hr

Pet Insurance * Health Advocacy Support * Generous Paid Time Off * 12 Paid Holidays * Employee ... Digital Member Center Agent -- Help members, anywhere they are. We're looking for a Digital Member ...

New

BlueOx Credit Union

Digital Member Center Agent

Allegan, MI · On-site

$13.25 - $17.25/hr

Pet Insurance * Health Advocacy Support * Generous Paid Time Off * 12 Paid Holidays * Employee ... We're looking for a Digital Member Center Agent who enjoys helping people, solving problems, and ...

New

BlueOx Credit Union

Digital Member Center Agent

Portage, MI · On-site

$14.50 - $19/hr

Pet Insurance * Health Advocacy Support * Generous Paid Time Off * 12 Paid Holidays * Employee ... Digital Member Center Agent -- Help members, anywhere they are. We're looking for a Digital Member ...

New

BlueOx Credit Union

Digital Member Center Agent

Portage, MI · On-site

$14.50 - $19/hr

Pet Insurance * Health Advocacy Support * Generous Paid Time Off * 12 Paid Holidays * Employee ... We're looking for a Digital Member Center Agent who enjoys helping people, solving problems, and ...

New

BlueOx Credit Union

Digital Member Center Agent

Portage, MI · On-site

$14.50 - $19/hr

Pet Insurance * Health Advocacy Support * Generous Paid Time Off * 12 Paid Holidays * Employee ... We're looking for a Digital Member Center Agent who enjoys helping people, solving problems, and ...

New

BlueOx Credit Union

Digital Member Center Agent

Wyoming, MI · On-site

$13.75 - $18.25/hr

Pet Insurance * Health Advocacy Support * Generous Paid Time Off * 12 Paid Holidays * Employee ... Digital Member Center Agent -- Help members, anywhere they are. We're looking for a Digital Member ...

New

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All JobsPet Insurance Agent JobsPet Insurance Agent Jobs in Michigan

Pet Insurance Agent information

What is a pet insurance agent?

A Pet Insurance Agent is a professional who helps pet owners find, compare, and purchase insurance policies that cover veterinary care and other expenses for their pets. They explain various coverage options, answer questions about policy terms, and assist clients in choosing the best plan for their needs. Additionally, Pet Insurance Agents may help clients with claims processes and provide ongoing support to ensure their pets have adequate coverage.

What are the key skills and qualifications needed to thrive as a pet insurance agent?

To thrive as a Pet Insurance Agent, you need a solid understanding of insurance products, sales techniques, and industry regulations, often supported by a high school diploma or relevant insurance licenses. Familiarity with customer relationship management (CRM) software, insurance quoting tools, and underwriting systems is typically required. Strong interpersonal skills, empathy, and effective communication help build trust with pet owners and address their concerns. These skills and qualities are crucial for successfully educating clients, closing sales, and maintaining customer satisfaction in a competitive market.

What are some common challenges faced by pet insurance agents and how can they be overcome?

Pet Insurance Agents often encounter challenges such as educating pet owners about the value of insurance, navigating complex policy details, and addressing misconceptions about coverage. Building trust with clients is key, as many may be unfamiliar with how pet insurance works. Successful agents stay informed about policy updates, communicate product benefits clearly, and tailor recommendations to suit each client's needs. Regular training and collaboration with underwriters or veterinarians can also help agents provide accurate information and improve client satisfaction.

What is the difference between Pet Insurance Agent vs Pet Insurance Underwriter?

AspectPet Insurance AgentPet Insurance Underwriter
CredentialsLicensing, insurance knowledgeUnderwriting certifications, insurance background
Work EnvironmentCustomer-facing, sales-focusedAnalytical, risk assessment
Employer & Industry UsageInsurance companies, brokersInsurance companies, underwriting departments
Common Search/ComparisonSales, customer serviceRisk evaluation, policy approval

Pet Insurance Agents primarily focus on selling policies and assisting customers, while Pet Insurance Underwriters evaluate risks and determine policy terms. Both roles are essential in the pet insurance industry but differ in responsibilities and skill sets.

What are popular job titles related to Pet Insurance Agent jobs in Michigan?

For Pet Insurance Agent jobs in Michigan, the most frequently searched job titles are:

What job categories do people searching Pet Insurance Agent jobs in Michigan look for?

The top searched job categories for Pet Insurance Agent jobs in Michigan are:

Pet Insurance Agent jobs near you
Infographic showing various Pet Insurance Agent job openings in Michigan as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 21% Part Time, 5% Contract, and 1% Nights. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution.

Digital Member Center Agent

Ignite Credit Union

Battle Creek, MI • On-site

$18.42/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Job description

Description:

Are you ready to take the next step in your career with a company that values innovation, integrity, and community? At Ignite Credit Union, we’re more than just a financial institution—we’re a team dedicated to making a meaningful impact in the lives of our members and the communities we serve. We’re looking for passionate, driven individuals who are excited to grow with us and help ignite financial success for all. If you're looking for a workplace that champions professional development, collaboration, and a people-first approach, we want to hear from you!


Benefits Offered:

  • Bi-weekly 401(k) Match and Profit Sharing
  • Education reimbursement
  • Up to $600 in wellness reimbursement annually – fitness equipment, gym membership, massages, etc.
  • Full Medical, Dental, Vision, and Prescription Insurance coverage
  • Health Savings Account with bi-weekly Employer Contributions
  • Employer Paid Life Insurance
  • Employer-paid Short and Long Term Disability coverage
  • Pet Insurance
  • Health Advocacy Support
  • Generous Paid Time Off
  • 12 Paid Holidays
  • Employee Assistance Programs
  • Monthly commissions and incentives
  • Employee Appreciation Events
  • Community Volunteering Opportunities
  • Performance and Discretionary Bonuses
  • Employee Discount Program for travel, shopping, restaurants, etc.

… and more

Requirements:

Digital Member Center Agent — Help members, anywhere they are.

We’re looking for a Digital Member Center Agent who enjoys helping people, solving problems, and using technology to deliver exceptional service. The Digital Member Center Agent supports members and potential members through phone, email, video, and other digital channels while promoting digital adoption and meeting performance goals.


What the Digital Member Center Agent Will Do

  • Provide member and potential member support through phone, email, video, and other digital channels
  • Complete daily transactions, answer questions, and resolve issues using a one-stop resolution approach
  • Troubleshoot card and bill payment concerns
  • Identify needs and recommend Credit Union products and services that improve member engagement
  • Safeguard member information through strong verification, confidentiality, and fraud awareness
  • Support member communications (welcome packets, birthday letters, loan letters) and participate in community events

What Success Looks Like for the Digital Member Center Agent

  • Exceptional service aligned with the Credit Union’s Core Values
  • Meeting or exceeding key performance indicators (KPIs)
  • Accurate, timely support with minimal errors
  • Consistent relationship selling and solution-based conversations

What We’re Looking For in a Digital Member Center Agent

  • High school diploma or GED
  • 1–3 years of customer service or related experience (financial services preferred)
  • Strong communication skills, including on-camera professionalism
  • Comfortable using multiple systems and digital tools
  • Self-motivated, goal-driven, and eager to exceed expectations


At Ignite Credit Union, you'll find more than just a job—you'll discover a career where your contributions are valued, your growth is supported, and your impact is felt. Join a dynamic team committed to fostering financial well-being and building stronger communities. If you’re looking for a role where you can thrive professionally while making a difference, Ignite your future with us today!


Ignite Credit Union provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, height, weight, disability, genetic information, marital status, amnesty, status as a covered veteran, or any other status or characteristic protected by applicable federal, state and local laws.