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Personal Lines Manager Jobs in Springfield, IL (NOW HIRING)

About the Role The Account Manager will coordinate the processing of new and renewal personal lines business, including the review and assessment of client coverage proposals and packages for ...

About the Role The Account Manager will coordinate the processing of new and renewal personal lines business, including the review and assessment of client coverage proposals and packages for ...

Personal Lines Account Manager

Springfield, IL ยท On-site

$44K - $60K/yr

About the Role The Account Manager will coordinate the processing of new and renewal personal lines business, including the review and assessment of client coverage proposals and packages for ...

Agency Sales Coordinator

Springfield, IL ยท On-site

$65K - $90K/yr

Collaborate with Personal Lines, Commercial Lines, and Life amp; Health department managers to align sales initiatives with service operations and ensure consistent client experience. * Serve as a ...

Prepress Manager

Decatur, IL ยท On-site

$65K - $90K/yr

Die lines * Adding/editing bleed * Nesting layouts in Illustrator or other Adobe programs ... Impeccable personal and professional integrity * Strong sense of urgency * Positive energy that ...

Tax Associate

Springfield, IL ยท Remote

$21 - $26/hr

... lines tax filings * Manage multiple priorities in a high-volume position, deliver timely and ... Personal assistant programs for support in a healthy personal and work life Why InsCipher? At ...

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Personal Lines Manager information

See Springfield, IL salary details

$32.2K

$54.8K

$86.2K

How much do personal lines manager jobs pay per year?

As of Sep 3, 2026, the average yearly pay for personal lines manager in Springfield, IL is $54,761.00, according to ZipRecruiter salary data. Most workers in this role earn between $44,600.00 and $60,500.00 per year, depending on experience, location, and employer.

What is a personal lines manager?

A Personal Lines Manager is a professional in the insurance industry responsible for overseeing the sale and management of personal insurance products, such as auto, home, and renters insurance. They supervise a team of agents, ensure compliance with industry regulations, and develop strategies to meet sales targets. Additionally, Personal Lines Managers provide training, handle customer escalations, and analyze market trends to optimize product offerings. Their goal is to ensure clients receive appropriate coverage while maintaining the profitability and efficiency of the personal lines department.

What are the key skills and qualifications needed to thrive as a personal lines manager?

To excel as a Personal Lines Manager, you need strong knowledge of personal insurance products, risk assessment, and relevant licensing such as a Property & Casualty insurance license. Familiarity with agency management systems, quoting software, and CRM tools is typically required. Exceptional leadership, customer service, and problem-solving skills help in managing teams and fostering client relationships. These competencies are crucial for ensuring efficient operations, regulatory compliance, and high client satisfaction in a competitive insurance market.

What are some common challenges personal lines managers face when leading their teams?

Personal Lines Managers often encounter challenges such as balancing the needs of clients with company policies, keeping up with regulatory changes, and motivating team members to meet sales and service targets. Additionally, adapting to new technologies and ensuring consistent training across the team can be demanding. Successful managers foster open communication, provide ongoing learning opportunities, and implement efficient processes to address these challenges and maintain high performance.

What is the difference between Personal Lines Manager vs Personal Lines Agent?

AspectPersonal Lines ManagerPersonal Lines Agent
CertificationsInsurance licenses, management trainingInsurance licenses, sales certifications
Work EnvironmentSupervises team, manages policies, oversees operationsInteracts directly with clients, sells policies, processes claims
Employer & Industry UsageInsurance companies, agencies, brokeragesInsurance agencies, brokerages, independent agents
Search & Comparison IntentUnderstanding managerial roles, career progressionLooking for sales roles, client interaction, policy details

The main difference between a Personal Lines Manager and a Personal Lines Agent lies in their responsibilities. The manager oversees team operations, policy management, and strategic planning, while the agent focuses on client interactions, policy sales, and service. Both roles require insurance licenses, but their daily tasks and career focus differ significantly.

What are the most commonly searched types of Personal Lines jobs in Springfield, IL?

The most popular types of Personal Lines jobs in Springfield, IL are:

What cities near Springfield, IL are hiring for Personal Lines Manager jobs?

Cities near Springfield, IL with the most Personal Lines Manager job openings:

Infographic showing various Personal Lines Manager job openings in Springfield, IL as of August 2026, with employment types broken down into 81% Full Time, 18% Part Time, and 1% Contract. Highlights an 79% Physical, 3% Hybrid, and 18% Remote job distribution, with an average salary of $54,761 per year, or $26.3 per hour.

Personal Lines Account Manager

Troxell

Springfield, IL โ€ข On-site

$20 - $25/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 11 days ago


Job description

About Us
Top trusted risk advisor and solution provider for personal and business insurance where we work together to create the ultimate experience. We educate, advocate, and protect our people. We safeguard your future. We win by protecting people.
About the Role
The Account Manager will coordinate the processing of new and renewal personal lines business, including the review and assessment of client coverage proposals and packages for adequacy, completeness, and accuracy. Also provides guidance, assistance, and follow-up in all aspects of customer service requests from management, producers, or clients.
What Youโ€™ll Be Doing (Essential Responsibilities)
  • Conduct detailed reviews of renewal policies for accuracy in rating, coverage, completeness, and signatures; coordinate electronic input of transactions, orders policy changes and cancellations; and ensure documents are delivered/mailed to apppropriate parties.
  • Prepare marketing information including coverage and costing comparisons, risk and loss analysis, or rating differences from carrier underwriting and marketing information files for use by producers and clients. May sell existing clientโ€™s additional or expanded coverage, as well as amended policies, upon request.
  • Prepare quotations for producers and clients and assist producers in answering questions about policy applications and likelihood of acceptance.
  • Maintain extensive contact in person, by phone and mail (electronic/postal), with carriers, producers, clients, and regulatory agencies to facilitate appropriate and comprehensive product customer service.
  • Maintain electronic and/or paper files in an orderly, timely manner. Contribute to a suspense system to ensure follow-up on outstanding or pending business matters.
  • Prepare/request insurance documents including binders, certificates, property schedules, and identification cards.
  • Perform a variety of account management support functions such as handling payment requests and updating information from clients.
  • Perform special projects at managementโ€™s request.
You Will Succeed by:
Working Together. Collaborative | Inclusive | Open Communication
Creating WOW. Professional | Consistent | Passionate
Earning Trust. Positive | Empathy | Respect
Embracing Innovation. Proactive | Problem solvers | Openminded
What Youโ€™ll Bring to Us
  • High School Graduate or GED required. Advanced training at technical, business, or college level is highly desired.
  • 1+ years of P amp;C insurance experience is strongly preferred
  • Sales background is a plus, but this is not a direct sales role
  • Active Property amp; Casualty License at hire. Must maintain license during employment.
  • Excellent written and verbal communication skills and enjoy working with people in a high-volume customer service environment.
  • Ability to be highly organized, yet flexible in dealing with shifting priorities, fluctuating workloads, and evolving procedures.
  • Ability to read and interpret complex industry documents such as policy limitations, underwriting standards, and procedures/policy manuals, and apply within prescribed routines and practices.
  • Ability to thoroughly analyze product information, and make timely and practical recommendations to managers, producers, and clients.
  • Ability to work independently with limited supervision, while maintaining positive staff relationships within a teamwork environment.
  • Must demonstrate competence in computer and office equipment operations. Experience with MS Office products (Word and Excel) and the Internet are highly desirable.
  • Exceptions to qualifications may be made for candidates with strong backgrounds in similar roles .
What We Need from You
  • Full-time
  • Hours are 8:00 am to 4:30 pm
  • This position is eligible for hybrid work
  • Travel: None
The Fine Print
  • Work is typically performed in a standard office setting with no travel required.
  • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • May be required to work more hours than normally expected during a regular workweek.
  • Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
TROXELL is an Equal Opportunity Employer and offers a competitive salary with a comprehensive benefit package including Medical, Dental, Vision, Flexible Spending, Employer Paid Life Insurance, Short Term and Long Term Disability, 401(k) with Employer match, Paid Time Off, and Continuing Education.