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Personal Lines Insurance Agent Jobs in Raleigh, NC

TowneBank

Risk Advisor - Personal Lines

Raleigh, NC · On-site

A Personal Lines agent is responsible for assisting clients in identifying their insurance needs, recommending appropriate coverage options, and explaining policy features, benefits, and cost. About ...

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All JobsPersonal Lines Insurance Agent JobsPersonal Lines Insurance Agent Jobs in Raleigh, NC

Personal Lines Insurance Agent information

See Raleigh, NC salary details

$25.3K

$51.8K

$90.4K

How much do personal lines insurance agent jobs pay per year?

As of Aug 15, 2026, the average yearly pay for personal lines insurance agent in Raleigh, NC is $51,821.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,300.00 and $58,300.00 per year, depending on experience, location, and employer.

What is a personal lines insurance agent?

A Personal Lines Insurance Agent is a licensed professional who helps individuals and families find insurance policies that protect their personal assets, such as homes, cars, and personal property. They assess clients’ needs, provide quotes, explain coverage options, and assist with the application process. Personal Lines Insurance Agents also provide ongoing support, such as helping clients file claims or make changes to their policies. Their main goal is to ensure clients have the right coverage for their unique situations.

What are some common challenges personal lines insurance agents face when handling client accounts?

Personal Lines Insurance Agents often encounter challenges such as managing a high volume of client inquiries, staying updated with frequent changes in insurance regulations, and ensuring clients have adequate coverage tailored to their changing needs. Balancing sales goals with providing exceptional customer service can also be demanding, as agents must build trust while meeting performance targets. Additionally, agents regularly collaborate with underwriters and claims adjusters to resolve client issues and process policy changes efficiently.

What is the difference between Personal Lines Insurance Agent vs Property and Casualty Insurance Agent?

AspectPersonal Lines Insurance AgentProperty and Casualty Insurance Agent
CertificationsState licensing, insurance licenseState licensing, insurance license
Work EnvironmentInsurance agencies, brokerages, onlineInsurance agencies, brokerages, online
Industry UsageFocus on personal policies like auto, homeBroader coverage including commercial policies
Search & ComparisonOften compared for personal insurance rolesMore comprehensive, includes commercial

Personal Lines Insurance Agents primarily handle personal insurance policies such as auto and homeowners insurance. Property and Casualty Insurance Agents have a broader scope, including both personal and commercial policies. While both roles require similar licensing and work in similar environments, Personal Lines Agents focus on individual clients' needs, making them more specialized in personal coverage options.

What are the key skills and qualifications needed to thrive as a personal lines insurance agent, and why are they important?

To thrive as a Personal Lines Insurance Agent, you need strong knowledge of insurance products, sales acumen, and often a state insurance license. Familiarity with customer relationship management (CRM) software, quoting tools, and policy management systems is typically required. Excellent interpersonal skills, active listening, and persuasive communication set top agents apart in building client trust. These skills are critical for effectively identifying client needs, securing policy sales, and maintaining long-term relationships in a competitive market.

What are the most commonly searched types of Personal Lines Insurance Agent jobs in Raleigh, NC?

The most popular types of Personal Lines Insurance Agent jobs in Raleigh, NC are:

What are popular job titles related to Personal Lines Insurance Agent jobs in Raleigh, NC?

For Personal Lines Insurance Agent jobs in Raleigh, NC, the most frequently searched job titles are:

What job categories do people searching Personal Lines Insurance Agent jobs in Raleigh, NC look for?

The top searched job categories for Personal Lines Insurance Agent jobs in Raleigh, NC are:

What cities near Raleigh, NC are hiring for Personal Lines Insurance Agent jobs?

Cities near Raleigh, NC with the most Personal Lines Insurance Agent job openings:

Personal Lines Insurance Agent jobs near you
Infographic showing various Personal Lines Insurance Agent job openings in Raleigh, NC as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, and 5% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $51,821 per year, or $24.9 per hour.

Personal Lines Department / Account Manager

Independent Insurance Agents of North Carolina

Cary, NC • On-site

$45K - $62K/yr

Other

PTO

Re-posted 12 days ago

Job description


The Personal Lines Department & Account Manager at Inspro will build and support the customer service agents who manage, serve and advise clients regarding personal insurance. In addition, they will support producers and be viewed as a leader and resource by colleagues and peers who provides exceptional client service and serves as a mentor to others.
This person should be knowledgeable of coverage, carrier guidelines and underwriting. You will also be responsible for maintaining relationships with clients and carrier representatives. They will exercise independent decisions relating to client analysis of coverage, recommending coverage needs and suggesting new lines of coverage for existing clients, as appropriate. They will also develop strong relationships with carriers and market accounts as requested.
Essential Duties & Responsibilities:
  • Build and oversee the daily operations of the personal lines department
  • Assist with selection of all new employees in the department
  • Be responsible for the training of all new employees in the department
  • Build and maintain key client and carrier relationships by phone, email and in person
  • Continually seek cross sell opportunities
  • Assist in designing and implementing marketing plan to grow the department
  • Assist in client related issues
  • Review production reports - new business, lapses and accounts handled by CSA
  • Responsible for the quality of work produced in the department
  • Evaluate department employees' performance on an annual basis
  • Proficient in the client management system, specifically to update policies that are written or renewed
  • Maintain CE, attend classes, seminars, and carrier meetings to keep abreast of new products available
  • Join in the process of contracting with more carriers
  • Other responsibilities as assigned by owner
Qualifications
  • Hold the insurance license required by your state and have a minimum of 5 years personal lines insurance account management experience as well as hold a Bachelor's Degree or comparable work experience.
  • Strong client relationship skills to build and maintain positive business relationships with clients and market contacts, including excellent communication skills and service orientation, cooperative nature, and tactfulness to resolve client and company problems
  • Ability to utilize leadership skills by providing direction, constructive feedback, development, and training while additionally being able to motivate others to maximize productivity and team morale.
  • Demonstrate proficiency in computer applications such as Microsoft office applications, various insurance technology and proficiency in learning our agency management system. (PXE)
Benefits/Perks
  • Paid Benefits
  • Paid PTO
  • Professional Development
  • Job Stability in a growing industry
  • Flexible / Hybrid Schedule

Flexible work from home options available.
YOUR FUTURE
Starts Here
Inspro is an independent insurance agency located in Cary, NC. It was founded in 1987 by Al Masella and his daughter, Michelle Masella Corcoran. The business was passed down in 2020 and is now female owned, providing comprehensive insurance solutions for customers up and down the East Coast. Inspro serve businesses, families, and individuals with exceptional customer service and market familiarity. Our staff possess over 165 years of collective experience in the insurance industry. In addition, we have established relationships with multiple carriers that we work with to provide quality products at a price that meets our customers' expectations.
HERE'S HOW WE'RE DIFFERENT
We are a local agency which means our customers are able to speak with a live agent when they need us. That also allows our agents to be able to provide coverage options including commercial property and workers compensation and personal lines like home and auto. In addition, we can provide life, health and disability insurance protection as group coverage or individual coverage. Our team can tailor a policy to meet the needs of every customer that walks through our door.
We're directly integrated to the local community. Every person on our staff was born or raised in the Wake County area and has ties to the community. We are proud community advocates and show our support through volunteerism with local organizations. We are proud to call NC home!
This agency is independently owned and operated. Your application will go directly to the agency, and all hiring decisions will be made by the management of this agency. All inquiries about employment at this agency should be made directly to the agency location and not to the Independent Insurance Agents of North Carolina.

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