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Personal Lines Assistant Jobs in Springfield, IL

Panera Bread

Restaurant Team Member

Springfield, IL

$15 - $18/hr

... personal connections, and finding moments to surprise and delight, you help create meaningful ... lines, just real ingredients and great food. * Stay on the move - assist guests at entry, cashier ...

Panera Bread

Restaurant Team Member

Springfield, IL

$15 - $18/hr

... personal connections, and finding moments to surprise and delight, you help create meaningful ... lines, just real ingredients and great food. * Stay on the move - assist guests at entry, cashier ...

Panera Bread

Restaurant Team Member

Springfield, IL · On-site

$15 - $18/hr

... personal connections, and finding moments to surprise and delight, you help create meaningful ... lines, just real ingredients and great food. * Stay on the move - assist guests at entry, cashier ...

Panera Bread

Restaurant Team Member

Springfield, IL · On-site

$15 - $18/hr

... personal connections, and finding moments to surprise and delight, you help create meaningful ... lines, just real ingredients and great food. * Stay on the move - assist guests at entry, cashier ...

Panera Bread

Restaurant Team Member

Springfield, IL · On-site

$15 - $18/hr

... personal connections, and finding moments to surprise and delight, you help create meaningful ... lines, just real ingredients and great food. * Stay on the move - assist guests at entry, cashier ...

Panera Bread

Restaurant Team Member

Springfield, IL · On-site

$15 - $18/hr

... personal connections, and finding moments to surprise and delight, you help create meaningful ... lines, just real ingredients and great food. * Stay on the move - assist guests at entry, cashier ...

One Call

Medical Svcs Coord I

Springfield, IL · On-site

Besides 8 company holidays and 2 personal days every year, all colleagues receive a minimum of 18 ... The Medical Service Coordinator may serve as mentor/coach to less experienced colleagues to assist ...

New

Lantern

Strategy Analyst

Springfield, IL · On-site

INCLUSION is a core tenant of your personal beliefs. A diverse and inclusive environment is ... Evaluate potential partnerships and new business opportunities * Assist in the preparation of ...

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Showing results 21-32

All JobsPersonal Lines JobsPersonal Lines Assistant JobsPersonal Lines Assistant Jobs in Springfield, IL

Personal Lines Assistant information

See Springfield, IL salary details

$10

$22

$40

How much do personal lines assistant jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for personal lines assistant in Springfield, IL is $22.96, according to ZipRecruiter salary data. Most workers in this role earn between $16.44 and $25.72 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a personal lines assistant, and why are they important?

To thrive as a Personal Lines Assistant, you need strong attention to detail, organizational skills, and knowledge of personal insurance products, often supported by a high school diploma or relevant insurance coursework. Familiarity with insurance management systems, quoting software, and basic Microsoft Office applications is typically required. Excellent customer service, communication, and problem-solving abilities help you build client trust and efficiently handle inquiries. These skills ensure accurate policy processing, satisfied clients, and smooth office operations in a fast-paced insurance environment.

What are some typical challenges personal lines assistants face when supporting insurance agents and clients?

Personal Lines Assistants often manage a high volume of client inquiries and policy changes, which requires excellent organizational skills and attention to detail. Balancing multiple priorities—such as processing renewals, updating client information, and responding to client questions—can be challenging, especially during busy renewal seasons. Additionally, staying updated with frequently changing insurance regulations and product offerings is essential to provide accurate support. A collaborative team environment and clear communication with agents help Personal Lines Assistants succeed in this dynamic role.

What is a personal lines assistant?

A Personal Lines Assistant is an insurance professional who supports agents or brokers in managing personal insurance policies, such as auto, home, renters, or umbrella insurance. They handle tasks like preparing quotes, processing policy changes, answering client inquiries, and maintaining accurate records. Their role helps ensure clients receive efficient service and that policies are managed accurately and promptly. Personal Lines Assistants often interact with clients, insurance carriers, and other office staff to facilitate smooth insurance operations.

What is the difference between Personal Lines Assistant vs Customer Service Representative?

AspectPersonal Lines AssistantCustomer Service Representative
CredentialsInsurance licenses, basic industry knowledgeVaries; often requires communication skills, sometimes licenses
Work EnvironmentInsurance agencies, brokeragesInsurance companies, call centers, agencies
Job FocusSupporting personal lines insurance policies, processing claimsHandling customer inquiries, policy info, and service requests

The Personal Lines Assistant primarily supports personal insurance policies and assists with processing claims, often requiring insurance licenses. Customer Service Representatives handle a broader range of customer inquiries across various insurance products, focusing on communication and service. While both roles involve client interaction, the Personal Lines Assistant specializes in personal insurance support within insurance agencies or brokerages.

What are the most commonly searched types of Personal Lines jobs in Springfield, IL? The most popular types of Personal Lines jobs in Springfield, IL are:
What job categories do people searching Personal Lines Assistant jobs in Springfield, IL look for? The top searched job categories for Personal Lines Assistant jobs in Springfield, IL are:
What cities near Springfield, IL are hiring for Personal Lines Assistant jobs? Cities near Springfield, IL with the most Personal Lines Assistant job openings:
Personal Lines Assistant jobs near you
Infographic showing various Personal Lines Assistant job openings in Springfield, IL as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 22% Part Time, and 4% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $47,762 per year, or $23 per hour.

Part-time Cashier Taylorville, IL

Ace Retail Group

Taylorville, IL • On-site

$15/hr

Part-time

Re-posted 8 days ago

Job description

About Ace Retail Group
Ace Retail Group (ARG), is a division of Ace Hardware Corporation that owns and operates several Ace brands, including Westlake Ace, Great Lakes Ace, Buikema's Ace, Outer Banks Ace, Dennis Company, and Breed & Company. ARG is one of the largest hardware retailers in the United States and has two headquarters located in Lenexa, KS and Farmington Hills, MI. ARG's origins date back over a century and operates over 250 neighborhood stores located throughout the United States. Great people make ARG stand out in our industry, and we are looking for individuals who strive for personal and professional growth, and who want to work with a company founded on (and still led by) our solid Core Values of: Winning, Excellence, Love, Integrity, Gratitude, Humility and Teamwork.
General Job Summary
The Cashier is responsible for register transactions involving the sale and/or return of merchandise.
Essential Duties and Responsibilities
Include the following. Other duties may be assigned.
Customer Service
  • Project a positive representation of Ace Retail Group.
  • Greet customers entering and throughout the store. Thank customers by name, when possible, when they are leaving the store.
  • Project a friendly, outgoing demeanor; work well with customers as well as associates.
  • Clear customer checkout lines quickly and efficiently.
  • Answer and monitor all calls and pages promptly, courteously and effectively.
  • Communicate any problem or issue that requires management assistance.
  • Continually build product knowledge base and possess the ability to assist customers with store layout and product location.
  • Assist in pricing, stocking, marking and bagging of merchandise.

Register Operations
  • Follow all cash register transaction procedures.
  • Responsible for balancing of register drawer.
  • Adhere to any Store Support Center program or promotion that may require implementation at the cash registers.
  • Participate in store and Cashier meetings.

Front End Appearance and Upkeep
  • Keep the front end, including checkout areas and entrance doors neat and clean at all times. Face and dust front end.
  • Assist with keeping impulse counters stocked and faced, rotate fresh merchandise in as seasons change.
  • Ensure fresh ads are stocked in shopping carts at all times.
  • Ensure forms and supplies are stocked at all times.
  • Assist with decorating the front end according to the Store Support Center program.
  • Call for cart pickups when necessary.
  • Inform management when merchandise returns need to be put away.
  • Perform all other duties as assigned.

Other Essential Requirements
Ability to exhibit and incorporate our Core Values into daily decisions and interactions with others:
  • WINNING - In business, money is the score. To win, we must perform, compete, and have fun.
  • EXCELLENCE - Striving to be our best through continuous improvement and inspiration.
  • LOVE - Love the people, love the work and love the results.
  • INTEGRITY - Honesty, reliability, high character and ethical behavior.
  • GRATITUDE - Appreciating being in the business of serving others.
  • HUMILITY - A modest and respectful approach to leadership and work.
  • TEAMWORK - Collaboration over control or credit; together we are Ace.

Minimum Skills, Requirements and Qualifications
  • High School or GED equivalent.
  • Cashier experience preferred. Customer service experience preferred.
  • Standing, walking, lifting (up to 25lbs) and climbing.

Compensation Details
$15.00 per hour
For a full list of benefits and open positions, please visit us at: https://acehardware.wd1.myworkdayjobs.com/en-US/ARG_External
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Equal Opportunity Employer
Ace Retail Group is committed to a policy of promoting equal employment opportunities. The company recognizes the importance of diversity and leveraging the skills and talents of all people to the mutual advantage of each individual and the organization. The company is committed to the prevention of employment discrimination related to race, religion, color, sex (including sexual harassment), gender identity, national origin, age, marital status, disability and military discharge, or any other action covered by federal or state laws.

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