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Personal Injury Intake Jobs in Florida (NOW HIRING)

Intake Specialist

Pensacola, FL · On-site

$16.75 - $22.50/hr

Intake Specialist This is an entry level position, prior legal experience is not required. Our ... Since 1955, Levin Papantonio has earned a reputation as one of the most successful personal injury ...

Intake Specialists are the first voice a potential client hears when entering the legal process ... Since 1955, Levin Papantonio has earned a reputation as one of the most successful personal injury ...

Intake Specialists are the first voice a potential client hears when entering the legal process ... Since 1955, Levin Papantonio has earned a reputation as one of the most successful personal injury ...

Be Seen First

Manage a personal injury caseload from intake through settlement or litigation support * Draft and send letters of representation to clients, medical providers, insurance companies, and all involved ...

Intake Attorney

Longwood, FL

$32K - $37K/yr

Join the Largest and FastestGrowing Personal Injury Firm in America When people call us, they're ... We're looking for an Intake Attorney who thrives on connection- someone who can turn a worried ...

Join the Largest and Fastest-Growing Personal Injury Firm in America When people call us, they're ... We're looking for an Intake Attorney who thrives on connection- someone who can turn a worried ...

Nurse Intake Specialist Morgan & Morgan is seeking a Full-Time Registered Nurse (RN) to join our ... Morgan & Morgan is a leading personal injury law firm dedicated to protecting the people, not the ...

Client Intake Specialist

Boynton Beach, FL · On-site

$16.75 - $22.25/hr

... Personal Injury, Estate Planning, and PIP provider lines • Handle intake confidently across several different areas of law • Use CallRail to track, manage, and follow up on incoming leads • Set ...

Showing results 41-60

Personal Injury Intake information

What is a personal injury intake specialist?

A Personal Injury Intake Specialist is a professional who serves as the first point of contact for individuals seeking legal help after an accident or injury. They gather essential information about potential clients and their cases, assess eligibility, and relay details to attorneys or legal teams. Their role is critical in ensuring that cases are properly screened and that clients receive timely support and guidance from the law firm.

What are the typical daily responsibilities of a personal injury intake specialist?

A professional in Personal Injury Intake is primarily responsible for handling initial client inquiries, gathering essential case information, and assessing the potential viability of personal injury claims. Daily tasks often include conducting phone interviews with potential clients, entering case details into the firm's database, and coordinating with attorneys and paralegals to ensure all necessary documentation is collected. The role also requires strong communication and empathy skills, as you'll frequently interact with individuals who are experiencing stress or trauma. Collaborative teamwork and attention to detail are crucial, as the information you gather helps determine the next steps in the legal process.

What are the key skills and qualifications needed to thrive as a personal injury intake specialist, and why are they important?

To thrive as a Personal Injury Intake Specialist, you need a solid understanding of legal terminology, case evaluation, and client interviewing, usually supported by experience in a law firm or related setting. Familiarity with case management software, CRM systems, and document management tools is typically required. Exceptional communication, active listening, and empathy are vital soft skills for building trust with potential clients and gathering accurate information. These skills and qualities are crucial for efficiently capturing case details, ensuring client satisfaction, and supporting the legal team’s case preparation.

What job categories do people searching Personal Injury Intake jobs in Florida look for?

The top searched job categories for Personal Injury Intake jobs in Florida are:

Infographic showing various Personal Injury Intake job openings in Florida as of August 2026, with employment types broken down into 94% Full Time, and 6% Part Time. Highlights an 94% In-person, and 6% Remote job distribution.

Intake Specialist

Levin Papantonio

Pensacola, FL • On-site

$16.75 - $22.50/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 4 days ago


Job description

Intake Specialist

This is an entry level position, prior legal experience is not required. Our ideal candidate for this position is a naturally compassionate/empathetic listener who is great on the phone. Intake Specialists are the first voice a potential client hears when entering the legal process. They are responsible for interviewing, screening, and evaluating potential claims to assess and determine if our law firm can help.

Get to know us:

Since 1955, Levin Papantonio has earned a reputation as one of the most successful personal injury law firms in the nation. Our attorneys handle claims throughout the country involving prescription drugs; medical devices; defective products; car accidents; medical malpractice; workers compensation; consumer protection, and all other types of personal injury claims.

What We Can Offer You For All Your Hard Work:

  • Paid Holidays
  • Paid Time Off (PTO)
  • 401(k)/Profit Sharing
  • Health, Dental, Vision
  • Tuition Reimbursement
  • Long Term Disability (LTD)
  • Flexible Spending Account (FSA)
  • Group Term Life insurance (GTL)/Voluntary Term Life insurance (VTL)
  • Annual Pay Increase (discretionary)
  • Year End Bonus (discretionary)

Requirements

Schedule:

Monday-Friday 8:30am to 5:00pm w/an hour lunch from 12pm to 1pm.

  • Strong organizational skills with the ability to prioritize and meet deadlines
  • Ability to maintain confidentiality & handle sensitive information with discretion
  • Strong verbal & written communication skills, specifically spelling/grammar
  • Must have computer skills, specifically in Windows environment & able to type with speed/accuracy
  • 6+ months of experience in a customer service/call center environment is preferred

Job Duties:

  • Promptly and professionally handle a high volume of inbound calls within the Intake Department, while serving as a backup for the Firm's main Reception desk. This role requires the ability to learn and perform Receptionist duties to provide coverage during breaks and absences.
  • Maintain thorough and accurate records in our case management software, ensuring all potential client data is up-to-date
  • Attend regular team meetings and participate in ongoing training opportunities to improve skills and learn best practices
  • Contribute to a positive, team-oriented work environment that fosters collaboration, continuous improvement, and client satisfaction
  • Collect relevant information about potential clients; cases, such as personal details, facts, documents, witnesses, statue of limitations and other deadlines

Levin Papantonio an equal opportunity employer, committed to the strength of a diverse workforce.