Learning Branch Personal Banker (Mentor/Trainer)
$38.91K - $75.08K/yr
Mentoring and training new Retail Banking associates. * Creating and expanding relationships in ... personal information when you apply for employment with UMB.
$38.91K - $75.08K/yr
Mentoring and training new Retail Banking associates. * Creating and expanding relationships in ... personal information when you apply for employment with UMB.
$38.91K - $75.08K/yr
Mentoring and training new Retail Banking associates. * Creating and expanding relationships in ... personal information when you apply for employment with UMB.
Liberty, MO · On-site
$38.91K - $75.08K/yr
Mentoring and training new Retail Banking associates. Creating and expanding relationships in your ... personal information when you apply for employment with UMB.
Liberty, MO · On-site
$38.91K - $75.08K/yr
Mentoring and training new Retail Banking associates. Creating and expanding relationships in your ... personal information when you apply for employment with UMB.
Torrance, CA · On-site
As a Associate Banker, you'll be the first point of contact for clients: delivering friendly ... Probes to understand customer personal banking and credit card needs and integrates marketing ...
Torrance, CA · On-site
As a Associate Banker, you'll be the first point of contact for clients: delivering friendly ... Probes to understand customer personal banking and credit card needs and integrates marketing ...
The Personal Banker Associate has responsibilities as both a Teller and a Personal Banker. The ... Provide extraordinary customer service while achieving goals and supporting the banking center ...
The Personal Banker Associate has responsibilities as both a Teller and a Personal Banker. The ... Provide extraordinary customer service while achieving goals and supporting the banking center ...
New York, NY · On-site
$175K - $225K/yr
The Investment Banking Associate is an intermediate level position responsible for assisting ... personal behavior, conduct and business practices, and escalating, managing and reporting control ...
New York, NY · On-site
$175K - $225K/yr
The Investment Banking Associate is an intermediate level position responsible for assisting ... personal behavior, conduct and business practices, and escalating, managing and reporting control ...
Manhattan, NY · On-site
$76.95K - $102.60K/yr
First Citizens Bank helps personal, business, commercial and wealth clients build financial ... The International Innovation Banking Associate I - Global Gateway, performs basic account ...
Manhattan, NY · On-site
$76.95K - $102.60K/yr
First Citizens Bank helps personal, business, commercial and wealth clients build financial ... The International Innovation Banking Associate I - Global Gateway, performs basic account ...
New York, NY · On-site
$175K - $225K/yr
The Investment Banking Associate is an intermediate level position responsible for assisting ... personal behavior, conduct and business practices, and escalating, managing and reporting control ...
New York, NY · On-site
$175K - $225K/yr
The Investment Banking Associate is an intermediate level position responsible for assisting ... personal behavior, conduct and business practices, and escalating, managing and reporting control ...
Charlotte, NC · On-site
$175K - $200K/yr
... personal success and add value to our teams and communities. We are currently looking for an ... experiencedInvestment Banking Associate to join ourTechnology teamin Charlotte, NC . Our ...
Charlotte, NC · On-site
$175K - $200K/yr
... personal success and add value to our teams and communities. We are currently looking for an ... experiencedInvestment Banking Associate to join ourTechnology teamin Charlotte, NC . Our ...
Personal Bankers play a vital role as they represent the face of Dieterich Bank within the ... preferably in banking * Associate Degree in business or related field preferred * Must be ...
Personal Bankers play a vital role as they represent the face of Dieterich Bank within the ... preferably in banking * Associate Degree in business or related field preferred * Must be ...
Columbia, IL · On-site
$15 - $17/hr
Personal Bankers play a vital role as they represent the face of Dieterich Bank within the ... preferably in banking * Associate Degree in business or related field preferred * Must be ...
Columbia, IL · On-site
$15 - $17/hr
Personal Bankers play a vital role as they represent the face of Dieterich Bank within the ... preferably in banking * Associate Degree in business or related field preferred * Must be ...
Personal Bankers play a vital role as they represent the face of Dieterich Bank within the ... preferably in banking * Associate Degree in business or related field preferred * Must be ...
Personal Bankers play a vital role as they represent the face of Dieterich Bank within the ... preferably in banking * Associate Degree in business or related field preferred * Must be ...
Personal Bankers play a vital role as they represent the face of Dieterich Bank within the ... preferably in banking * Associate Degree in business or related field preferred * Must be ...
Personal Bankers play a vital role as they represent the face of Dieterich Bank within the ... preferably in banking * Associate Degree in business or related field preferred * Must be ...
Southwest Harbor, ME · On-site
... career at First National Bank offers a world of opportunity to grow and succeed. Work ... Opportunities for personal growth and professional development. And yes, a real opportunity to make ...
Southwest Harbor, ME · On-site
... career at First National Bank offers a world of opportunity to grow and succeed. Work ... Opportunities for personal growth and professional development. And yes, a real opportunity to make ...
Endicott, NY · On-site
$18.50 - $20.81/hr
Pay Range: $18.50 - $20.81 The role of the Relationship Banking Associate is to deliver high ... Ensure fulfillment and customer satisfaction through direct personal action and enlist additional ...
Endicott, NY · On-site
$18.50 - $20.81/hr
Pay Range: $18.50 - $20.81 The role of the Relationship Banking Associate is to deliver high ... Ensure fulfillment and customer satisfaction through direct personal action and enlist additional ...
Lake Ariel, PA · On-site
$18.50 - $20.81/hr
Pay Range: $18.50 - $20.81 The role of the Relationship Banking Associate is to deliver high ... Ensure fulfillment and customer satisfaction through direct personal action and enlist additional ...
Lake Ariel, PA · On-site
$18.50 - $20.81/hr
Pay Range: $18.50 - $20.81 The role of the Relationship Banking Associate is to deliver high ... Ensure fulfillment and customer satisfaction through direct personal action and enlist additional ...
$18.50 - $20.81/hr
Pay Range: $18.50 - $20.81 The role of the Relationship Banking Associate is to deliver high ... Ensure fulfillment and customer satisfaction through direct personal action and enlist additional ...
$18.50 - $20.81/hr
Pay Range: $18.50 - $20.81 The role of the Relationship Banking Associate is to deliver high ... Ensure fulfillment and customer satisfaction through direct personal action and enlist additional ...
Cooperstown, NY · On-site
$18.50 - $20.81/hr
Pay Range: $18.50 - $20.81 The role of the Relationship Banking Associate is to deliver high ... Ensure fulfillment and customer satisfaction through direct personal action and enlist additional ...
Cooperstown, NY · On-site
$18.50 - $20.81/hr
Pay Range: $18.50 - $20.81 The role of the Relationship Banking Associate is to deliver high ... Ensure fulfillment and customer satisfaction through direct personal action and enlist additional ...
Personal Bankers play a vital role as they represent the face of Dieterich Bank within the ... preferably in banking * Associate Degree in business or related field preferred * Must be ...
Personal Bankers play a vital role as they represent the face of Dieterich Bank within the ... preferably in banking * Associate Degree in business or related field preferred * Must be ...
Johnstown, NY · On-site
$18.50 - $20.81/hr
Pay Range: $18.50 - $20.81 The role of the Relationship Banking Associate is to deliver high ... Ensure fulfillment and customer satisfaction through direct personal action and enlist additional ...
Johnstown, NY · On-site
$18.50 - $20.81/hr
Pay Range: $18.50 - $20.81 The role of the Relationship Banking Associate is to deliver high ... Ensure fulfillment and customer satisfaction through direct personal action and enlist additional ...
Tully, NY · On-site
$18.50 - $20.81/hr
Pay Range: $18.50 - $20.81 The role of the Relationship Banking Associate is to deliver high ... Ensure fulfillment and customer satisfaction through direct personal action and enlist additional ...
Tully, NY · On-site
$18.50 - $20.81/hr
Pay Range: $18.50 - $20.81 The role of the Relationship Banking Associate is to deliver high ... Ensure fulfillment and customer satisfaction through direct personal action and enlist additional ...
$5.29 - $7.26
0% of jobs
$7.26 - $9.22
0% of jobs
$9.22 - $11.19
2% of jobs
$11.19 - $13.16
22% of jobs
$13.23 is the 25th percentile. Wages below this are outliers.
$13.16 - $15.12
35% of jobs
$15.12 - $17.09
2% of jobs
$17.09 - $19.06
11% of jobs
$19.96 is the 75th percentile. Wages above this are outliers.
$19.06 - $21.02
6% of jobs
$21.02 - $22.99
4% of jobs
$22.99 - $24.96
7% of jobs
$24.96 - $26.92
10% of jobs
$5
$17
$26
| Aspect | Personal Banking Associate | Customer Service Representative |
|---|---|---|
| Required Credentials | High school diploma; some roles may prefer banking certifications | High school diploma or equivalent; customer service experience beneficial |
| Work Environment | Bank branches; direct client interaction | Call centers, retail stores, or bank branches; client interaction varies |
| Employer & Industry Usage | Banking industry; retail banking | Various industries including banking, retail, and telecom |
| Common Search & Comparison | Yes | Yes |
The main difference between a Personal Banking Associate and a Customer Service Representative lies in their roles and focus. Personal Banking Associates typically work directly in bank branches, providing personalized financial services and advice to clients. Customer Service Representatives may work in various industries, including banking, handling general customer inquiries. While both roles require strong communication skills, Personal Banking Associates often need some banking-specific knowledge or certifications, and their work is more focused on financial products and services.

$38.91K - $75.08K/yr
Full-time
Posted 22 days ago
UMB Personal Banking and Consumer Servicesoffersfinancial solutionsto customers,who value an individualized relationship and advisory experience. For more than a century, we've invested in ourpeople as a resourcewho can help clients achieve their unique financial and lifestyle goals. We embrace our corporate values ofhonesty and integrityand contribute to UMB's continued success.
To ensure our branch associates are provided the foundation to be successful in their career at the branches, UMB has transitioned a handful of our branches within the footprint to function as Learning Branches. Within the Learning Branch, our Learning Branch Personal Bankers not only function as the traditional Personal Banker, but their primary focus to provide on-site training, mentoring, modeling and support to our new branch associates.
How you will spend your time:
Mentoring and training new Retail Banking associates.
Creating and expanding relationships in your community through outbound calling efforts to customers.
Processing customer account maintenance and standard branch transactions such as: address changes, check cashing, deposits and opening deposit and loan accounts.
Collaborating with internal partners, such as small business officers, mortgage officers, private wealth managers and others.
We're excited to talk with you if:
You have a HS diploma or equivalent
You have two years retail banking experience OR one year retail banking and one year training/mentor experience
You have the ability obtain a NMLS registration within 90 days
Bonus points if:
You are bilingual
Compensation Range:
$38,910.00 - $75,080.00The posted compensation range on this listing represents UMB's standard for this role, but the actual compensation may vary by geographic location, experience level, and other job-related factors. In addition, this range does not encompass the full earning potential for this role. Please see the description of benefits included with this job posting for additional information
UMB offers competitive and varied benefits to eligible associates, such as Paid Time Off; a 401(k) matching program; annual incentive pay; paid holidays; a comprehensive company sponsored benefit plan including medical, dental, vision, and other insurance coverage; health savings, flexible spending, and dependent care accounts; adoption assistance; an employee assistance program; fitness reimbursement; tuition reimbursement; an associate wellbeing program; an associate emergency fund; and various associate banking benefits. Benefit offerings and eligibility requirements vary.
Are you ready to be part of something more?
You're more than a means to an end-a way to help us meet the bottom line. UMB isn't comprised of workers, but of people who care about their work, one another, and their community. Expect more than the status quo. At UMB, you can expect more heart. You'll be valued for exactly who you are and encouraged to support causes you care about. Expect more trust. We want you to do the right thing, no matter what. And, expect more opportunities. UMBers are known for having multiple careers here and having their voices heard.
UMB and its affiliates are committed to inclusion and diversity and provide employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including gender, pregnancy, sexual orientation, and gender identity), national origin, age, disability, military service, veteran status, genetic information, or any other status protected by applicable federal, state, or local law. If you need accommodation for any part of the employment process because of a disability, please send an e-mail to talentacquisition@umb.com to let us know the nature of your request.
If you are a California resident, please visit our Privacy Notice for California Job Candidates to understand how we collect and use your personal information when you apply for employment with UMB.
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Commercial banking
1,001 - 5,000 Employees
Kansas City, MO, US
1967