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Personal Banking Associate Jobs (NOW HIRING)

Busey Bank

Private Banking Associate

Wichita, KS · On-site

$21 - $26/hr

Position Summary The Private Banking Associate will enhance the client experience by servicing ... Your personal and professional well-being-now and in the years to come-are important to us. Busey ...

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Personal Banking Associate information

See salary details

$5

$17

$26

How much do personal banking associate jobs pay per hour?

As of Jun 15, 2026, the average hourly pay for personal banking associate in the United States is $17.20, according to ZipRecruiter salary data. Most workers in this role earn between $13.46 and $21.63 per hour, depending on experience, location, and employer.

What is the difference between Personal Banking Associate vs Customer Service Representative?

AspectPersonal Banking AssociateCustomer Service Representative
Required CredentialsHigh school diploma; some roles may prefer banking certificationsHigh school diploma or equivalent; customer service experience beneficial
Work EnvironmentBank branches; direct client interactionCall centers, retail stores, or bank branches; client interaction varies
Employer & Industry UsageBanking industry; retail bankingVarious industries including banking, retail, and telecom
Common Search & ComparisonYesYes

The main difference between a Personal Banking Associate and a Customer Service Representative lies in their roles and focus. Personal Banking Associates typically work directly in bank branches, providing personalized financial services and advice to clients. Customer Service Representatives may work in various industries, including banking, handling general customer inquiries. While both roles require strong communication skills, Personal Banking Associates often need some banking-specific knowledge or certifications, and their work is more focused on financial products and services.

What are some common challenges a Personal Banking Associate faces when building relationships with new clients?

One common challenge Personal Banking Associates encounter is establishing trust and rapport with clients who may be unfamiliar with the bank's offerings or hesitant to discuss their financial needs. It often requires strong communication skills, patience, and the ability to ask insightful questions to understand clients' goals. Additionally, Associates must stay up-to-date on a wide range of products and services to provide personalized recommendations, all while meeting sales targets and maintaining compliance with regulations. Building lasting relationships takes time, but it is essential for long-term client satisfaction and personal success in the role.

What are the key skills and qualifications needed to thrive as a Personal Banking Associate, and why are they important?

To thrive as a Personal Banking Associate, you need strong customer service skills, basic financial knowledge, and at least a high school diploma, with some roles preferring post-secondary education in finance or business. Familiarity with banking software, CRM systems, and cash handling procedures is typically required. Outstanding communication, attention to detail, and problem-solving abilities help you build trust with clients and resolve their needs efficiently. These skills ensure excellent client experiences, compliance with regulations, and the achievement of sales and service goals in a competitive banking environment.

What is the role of a personal banking associate?

A personal banking associate assists customers with banking transactions, account management, and financial inquiries. They provide guidance on banking products, handle deposits and withdrawals, and ensure excellent customer service, often using banking software and adhering to security protocols.

What does a private banking associate do?

A private banking associate supports high-net-worth clients by providing personalized financial services, including investment advice, account management, and wealth planning. They often work closely with senior bankers and may require certifications such as the Series 7 or 66, along with strong customer service and financial knowledge.

What is the lowest position at a bank?

The lowest position at a bank often is a teller or bank clerk, responsible for handling customer transactions and basic banking services. These entry-level roles typically require minimal prior experience and may serve as a stepping stone to higher positions within the bank.

What does an associate do in banking?

A Personal Banking Associate assists customers with banking transactions, account inquiries, and financial services at a bank branch. They provide customer service, promote banking products, and may handle tasks such as opening accounts or processing deposits and withdrawals, often using banking software and adhering to security protocols.

What does a Personal Banking Associate do?

A Personal Banking Associate assists customers with their everyday banking needs, such as opening and managing accounts, processing transactions, and providing information about financial products and services. They serve as the first point of contact in a bank branch, helping clients resolve issues and guiding them through banking procedures. Additionally, they may identify opportunities to refer customers to specialist advisors for loans, investments, or other advanced services. Excellent customer service and knowledge of banking products are essential for this role.
More about Personal Banking Associate jobs
What cities are hiring for Personal Banking Associate jobs? Cities with the most Personal Banking Associate job openings:
What are the most commonly searched types of Personal Banking jobs? The most popular types of Personal Banking jobs are:
What states have the most Personal Banking Associate jobs? States with the most job openings for Personal Banking Associate jobs include:
What job categories do people searching Personal Banking Associate jobs look for? The top searched job categories for Personal Banking Associate jobs are:
Personal Banking Associate jobs near you
Infographic showing various Personal Banking Associate job openings in the United States as of June 2026, with employment types broken down into 1% As Needed, 82% Full Time, 13% Part Time, 1% Temporary, 1% Contract, and 2% Nights. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $35,780 per year, or $17.2 per hour.
Personal Banking Supervisor

Personal Banking Supervisor

Gate City Bank

Mayville, ND • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 4 days ago

Gate City Bank rating

7.6

Company rating: 7.6 out of 10

Based on 15 frontline employees who took The Breakroom Quiz

79th of 141 rated banks

Job description

Location
Mayville
Job Description:
Join the Gate City Bank Team at Mayville!
Are you ready to make a difference in the financial lives of others while growing your career? At Gate City Bank, we're looking for enthusiastic and customer-focused professionals to join our dynamic team. Here, we don't just offer jobs-we offer a chance to thrive.
Why You'll Love Working Here:
  • Competitive Pay.
  • Comprehensive Benefits:
    • All full-time team members, and qualified part-time team members are eligible for a variety of benefits, including, but not limited to:
      • Medical, dental, and vision insurance options.
      • 401(k) with dollar for dollar match up to 6%.
      • Paid Time Off and wellness benefits.
      • Additional compensation opportunities, including quarterly incentives.
      • All other benefits can be located at gatecity.bank/careers.
  • Location: On-site at our Mayville Office in Mayville, ND.

Your Schedule:
  • Monday - Friday: 7:45 AM - 4:15 PM.
  • No expectation to work Saturdays or Bank Holidays!

Essential Functions:
  • Directly supervise savings employees in the office by providing coaching, motivation, and recognition.
  • Assist the office leadership with goal setting to achieve Bank goals.
  • Provide input at savings meetings and shares ideas in developing and maintaining savings products and services.
  • Conduct regular staff meetings, assuring that staff is engaged.
  • Answer customer inquiries regarding interest rates, service charges, and account histories while complying with disclosure requirements, regulations, and consumer privacy policies.
  • Open various new accounts, process necessary information, and educate the customers as to services/products available.
  • Interview lending customers to obtain financial history. Analyze information and sell customers on the products and services that best meet their needs.
  • Prepare personal loan applications completely, accurately, and in accordance with Federal guidelines and the Bank's policies and procedures.
  • Consistently inform and sell customers on credit life and disability insurance and GAP insurance.
  • Use every customer contact as an opportunity to advise customer about additional services or programs that may benefit them.

SUPERVISORY RESPONSIBILITIES:
  • Provide overall direction, coordination, and evaluation of Personal Banking. Carry out supervisory responsibilities in accordance with the Bank's policies, procedures, and applicable laws and regulations.
  • Leverage the strengths of the team members, help clarify roles and responsibilities, and develop and implement training and development in order to maximize and reach optimal individual and Bank goals.
  • Interview, hire, and train team members; plan, assign, and direct work; give real-time feedback to team members; recognize, reward, and discipline team members; address complaints; and resolve problems.
  • Ensure team members are kept current on issues affecting job-related duties, responsibilities, and trends on a consistent basis.

What You Bring:
  • Associates degree in Business, Finance, Accounting, or related field desired.
  • 2-5 years of related experience; or equivalent combination of education and experience.
  • Strong oral and written communication skills.
  • Interpret and use data for decision making.

Why Gate City Bank?
We're more than a bank-we're a community dedicated to making a meaningful impact. Our mission is to create a "Better Way of Life" for our customers, communities, and team members. Here, you'll find a supportive environment where your contributions are valued, and your career can flourish.
Ready to Take the Next Step? Apply today and embark on a rewarding career journey with Gate City Bank!
EOE/including Disability/Vets
Member FDIC

What Gate City Bank employees say

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