ZipRecruiter

Log In

1

Permit Assistant Jobs in Massachusetts (NOW HIRING)

CRH

2nd Shift Maintenance Mechanic

Rehoboth, MA

$30 - $32/hr

Operate shop tools, equipment, and as many machines related to maintenance as skill level will permit * Assist in electrical projects and performs minor electrical repairs * Assist in pipe fitting ...

CRH

2nd Shift Maintenance Mechanic

Rehoboth, MA · On-site

$30 - $32/hr

Operate shop tools, equipment, and as many machines related to maintenance as skill level will permit * Assist in electrical projects and performs minor electrical repairs * Assist in pipe fitting ...

Arbors at Stoneham

Dining Room Server

Stoneham, MA

$14.25 - $18.25/hr

Stock pub area with condiments, paper goods and replenish all beverages and snacks as scheduled * Assist dietary aide as needed and time permits * Assist chef as needed and time permits Requirements:

Arbors at Stoneham

Dining Room Server

Stoneham, MA · On-site

$14.25 - $18.25/hr

Stock pub area with condiments, paper goods and replenish all beverages and snacks as scheduled * Assist dietary aide as needed and time permits * Assist chef as needed and time permits Requirements:

Arbors at Stoneham

Dining Room Server

Stoneham, MA · On-site

$14.25 - $18.25/hr

Stock pub area with condiments, paper goods and replenish all beverages and snacks as scheduled * Assist dietary aide as needed and time permits * Assist chef as needed and time permits Requirements:

Arbors at Stoneham

Dining Room Server

Stoneham, MA · On-site

$14.25 - $18.25/hr

Stock pub area with condiments, paper goods and replenish all beverages and snacks as scheduled * Assist dietary aide as needed and time permits * Assist chef as needed and time permits Requirements:

Town Of Brewster

Be Seen First

Executive Assistant

Brewster, MA · On-site

$34.77 - $40.30/hr

Under the general direction of the Town Manager, the Executive Assistant will coordinate office ... Oversee operation of the mail-in permit program and seasonal permit sales office including hiring ...

ATAVAS, INC

Administrative Assistant Submittals

Worcester, MA · On-site

$18 - $24.25/hr

... • Assist in Permit Process The candidate will work with the assigned project manager to help ... achieve their respective project management objectives. JOB REQUIREMENTS: • 3 to 5 years of ...

next page

Showing results 1-20

All JobsPermit JobsPermit Assistant JobsPermit Assistant Jobs in Massachusetts

Permit Assistant information

What is a permit assistant?

Permit Assistants are administrative professionals who help manage and process permit applications for construction, zoning, environmental, or other regulated activities. They work with applicants, government agencies, and other stakeholders to ensure all required documents are submitted and regulations are met. Permit Assistants often review applications for completeness, provide information about permit requirements, and help track the progress of permits through approval processes. Their role is essential to keeping permitting workflows organized, efficient, and compliant with local laws.

What are the key skills and qualifications needed to thrive as a permit assistant, and why are they important?

To thrive as a Permit Assistant, you need attention to detail, organizational skills, and familiarity with permitting processes, often supported by a high school diploma or equivalent. Experience with permitting software, document management systems, and Microsoft Office Suite is commonly required. Strong interpersonal communication, problem-solving abilities, and time management help you excel in coordinating with clients and regulatory agencies. These skills ensure efficient processing of permits, compliance with regulations, and effective service delivery in fast-paced environments.

What are the typical challenges a permit assistant faces in managing multiple permit applications simultaneously?

Permit Assistants often juggle several applications at once, each with its own set of requirements and deadlines. Staying organized and detail-oriented is crucial, as missing a document or deadline can delay approvals. Communicating effectively with applicants, government agencies, and internal teams is also essential to ensure all information is accurate and up-to-date. Adapting to changes in regulations and handling time-sensitive requests are common challenges, but strong organizational skills and proactive follow-up can help manage workloads successfully.

What is the difference between Permit Assistant vs Permit Coordinator?

AspectPermit AssistantPermit Coordinator
CredentialsHigh school diploma or equivalent; some roles may require basic certificationsSimilar; often requires additional experience or certifications in permits or project management
Work EnvironmentOffice setting, supporting permit processing and documentationOffice and field settings, overseeing permit applications and compliance
Employer & IndustryConstruction, government agencies, engineering firmsConstruction, municipal agencies, infrastructure projects
Search & Comparison IntentPeople looking for entry-level permit support rolesIndividuals seeking roles with more responsibility in permit management

The Permit Assistant typically handles administrative tasks related to permit applications, supporting permit coordinators or managers. The Permit Coordinator has a broader role, managing permit processes, ensuring compliance, and coordinating with various departments. While both roles require similar credentials and work in related environments, the Permit Coordinator position involves more responsibility and oversight.

How long does it take to become a permit assistant?

Becoming a permit assistant typically requires a high school diploma or equivalent, and training or experience in administrative tasks or permits may be needed. The time to start working can range from a few weeks for on-the-job training to several months if formal education or certifications are pursued. The role often involves familiarity with local permitting processes and software tools.

What are the most commonly searched types of Permit jobs in Massachusetts?

The most popular types of Permit jobs in Massachusetts are:

What are popular job titles related to Permit Assistant jobs in Massachusetts?

For Permit Assistant jobs in Massachusetts, the most frequently searched job titles are:

What job categories do people searching Permit Assistant jobs in Massachusetts look for?

The top searched job categories for Permit Assistant jobs in Massachusetts are:

What cities in Massachusetts are hiring for Permit Assistant jobs?

Cities in Massachusetts with the most Permit Assistant job openings:

Permit Assistant jobs near you
Infographic showing various Permit Assistant job openings in Massachusetts as of August 2026, with employment types broken down into 89% Full Time, and 11% Part Time. Highlights an 100% In-person job distribution.

Service & Permit Administrator

Harwich Port Heating and Cooling

Harwich Port, MA • On-site

$25 - $32/hr

Full-time

Re-posted 7 days ago

Job description

Description:

Position Summary

The HVAC Service Coordinator serves as the primary point of contact between customers, field technicians, and management. This role is responsible for scheduling, dispatching, and coordinating service calls, ensuring timely communication, accurate work order processing, and efficient utilization of company resources. The Service Coordinator plays a key role in customer satisfaction, operational efficiency, and supporting the field service team.\


Essential Duties and Responsibilities

The essential functions include, but are not limited to the following:


Work Order Management

  • Create, review, and close out work orders in FieldEdge.
  • Verify job details (customer information, equipment, warranty, maintenance agreements).
  • Ensure accurate coding for labor, parts, and warranties.
  • Collect and enter purchase orders or authorization numbers when required.

Permitting:

  • Apply for and track permits for HVAC installations, replacements, and service jobs.
  • Communicate with municipalities to ensure timely permit approvals and inspections.
  • Maintain organized records of permit status, expirations, and follow-up requirements.

Scheduling & Dispatching

  • Assign and dispatch service technicians based on skill set, availability, and location.
  • Monitor technician workloads and adjust schedules to maximize efficiency.
  • Track work orders in FieldEdge (or equivalent CRM/dispatch software).
  • Maintain a daily/weekly service calendar.

Customer & Client Service

  • Answer inbound service calls, emails, and portal requests from customers.
  • Schedule service appointments, providing accurate arrival windows.
  • Communicate with customers regarding delays, reschedules, and service updates.
  • Handle customer concerns promptly and escalate issues to the Service Manager as needed.

Warranty Registration:

  • Register warranties for new installations with manufacturers.
  • Ensure warranty documentation is complete, accurate, and provided to customers.
  • Track expiration dates and warranty terms for future service coordination.

Maintenance Agreements:

  • Create, renew, and track residential or light commercial maintenance agreements.
  • Follow up with customers about expiring or lapsed agreements.
  • Coordinate with technicians and customers to schedule maintenance visits.

Administrative & Reporting

  • Assist with timecard verification and approval for assigned service technicians.
  • Maintain records of service agreements, preventative maintenance schedules, and recurring visits.
  • Generate daily, weekly, or monthly service performance reports.
  • Support billing and collections by ensuring all documentation is complete and timely.

Team & Technician Support

  • Provide technicians with job details, directions, and special instructions.
  • Track technician progress and support them with parts ordering, job notes, or customer communications.
  • Coordinate with warehouse and parts team to ensure required materials are available.
  • Facilitate communication between the service team and management.
Requirements:

Qualifications:

  • 2+ years’ experience in HVAC, plumbing, electrical, or a service-based industry.
  • Strong administrative, scheduling, and customer service skills.
  • Familiarity with permit processes and local municipality requirements (preferred).
  • Experience with service software and/or CRM tools.
  • Attention to detail and ability to manage multiple priorities.
  • Professional communication skills—both written and verbal.

Key Competencies:

  • Organized and process-oriented
  • Strong multitasker and communicator
  • Problem-solver with a customer-first mindset
  • Comfortable with compliance and documentation
  • Team player who can work across departments
  • Ability to remain calm and professional in fast-paced situations.
  • Knowledge of HVAC systems and terminology is a plus.

Physical Demands and Work Environment:

  • Sit for prolonged periods of time.
  • Repetitive Movements i.e. typing and mouse use.
  • Prolonged screen viewing.
  • Lifting up to 25 pounds.