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Permanent Supportive Housing Case Manager Jobs (NOW HIRING)

Shelter House

Supportive Housing Case Manager

Fairfax, VA · On-site

$52K - $56K/yr

Supportive Housing - Case Manager Department: PSH Reports to : Supportive Housing Program Manager FLSA Status: Exempt Salary: $52,000 - $56,000 About Us: Shelter House was established in 1981 as a ...

Shelter House

Supportive Housing Case Manager

Fairfax, VA · On-site

$52K - $56K/yr

Supportive Housing - Case Manager Department: PSH Reports to : Supportive Housing Program Manager FLSA Status: Exempt Salary: $52,000 - $56,000 About Us: Shelter House was established in 1981 as a ...

Shelter House

Supportive Housing Case Manager

Fairfax, VA · On-site

$52K - $56K/yr

Supportive Housing - Case Manager Department: PSH Reports to : Supportive Housing Program Manager FLSA Status: Exempt Salary: $52,000 - $56,000 About Us: Shelter House was established in 1981 as a ...

Win

Case Manager-Supportive Housing

Corona, NY · On-site

$26.37/hr

Case Manager - Supportive Housing Help Families Achieve Long-Term Housing Stability $26.37/Hour $45 ... permanent supportive housing. This position plays a critical role in helping families maintain ...

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How much do permanent supportive housing case manager jobs pay per hour?

As of Aug 24, 2026, the average hourly pay for permanent supportive housing case manager in the United States is $22.27, according to ZipRecruiter salary data. Most workers in this role earn between $19.95 and $24.04 per hour, depending on experience, location, and employer.

What is a permanent supportive housing case manager?

Permanent Supportive Housing (PSH) Case Managers are professionals who support individuals and families experiencing chronic homelessness or housing instability. They help clients access and maintain stable housing by coordinating services such as healthcare, mental health support, employment assistance, and life skills training. PSH Case Managers work closely with clients to develop individualized service plans, advocate on their behalf, and connect them with community resources to promote long-term housing stability and improved quality of life.

What skills and qualifications are needed to be a permanent supportive housing case manager?

To thrive as a Permanent Supportive Housing Case Manager, you need a background in social work, psychology, or a related field, often supported by a bachelor’s degree and relevant experience with vulnerable populations. Familiarity with case management software, housing databases, and, in some settings, certifications like Certified Case Manager (CCM) are commonly required. Strong interpersonal communication, cultural competence, crisis intervention, and organizational skills set exceptional candidates apart. These skills ensure effective support for clients in achieving housing stability and well-being while navigating complex service systems.

What challenges do permanent supportive housing case managers face and how can they be addressed?

Permanent Supportive Housing Case Managers often encounter challenges such as managing complex client needs, navigating limited resources, and coordinating care with multiple service providers. Balancing a large caseload while ensuring each client receives personalized support requires strong organizational and communication skills. Building strong relationships with community partners and staying up-to-date on available resources can help address these challenges. Regular team meetings and supervision also provide valuable opportunities for case managers to share strategies and receive support.

What is the difference between Permanent Supportive Housing Case Manager vs Homeless Outreach Worker?

AspectPermanent Supportive Housing Case ManagerHomeless Outreach Worker
CredentialsRelevant certifications (e.g., social work, counseling)Varies; often high school diploma or equivalent, some certifications
Work EnvironmentOffice-based, client homes, housing facilitiesFieldwork, outreach locations, community settings
Employer & IndustryNonprofits, government agencies, housing providersHomeless services, outreach programs, community organizations
Primary FocusProviding ongoing support to maintain housing and servicesEngaging homeless individuals, connecting them to resources

While both roles support vulnerable populations, the Permanent Supportive Housing Case Manager primarily provides ongoing case management within housing settings, whereas the Homeless Outreach Worker focuses on engaging individuals in the field to connect them with services. The former emphasizes long-term support in a stable environment, while the latter involves active outreach and immediate engagement.

More about Permanent Supportive Housing Case Manager jobs

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Cities with the most Permanent Supportive Housing Case Manager job openings:

What states have the most Permanent Supportive Housing Case Manager jobs?

States with the most job openings for Permanent Supportive Housing Case Manager jobs include:

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The top searched job categories for Permanent Supportive Housing Case Manager jobs are:

Permanent Supportive Housing Case Manager jobs near you
Infographic showing various Permanent Supportive Housing Case Manager job openings in the United States as of August 2026, with employment types broken down into 88% Full Time, 11% Part Time, and 1% Contract. Highlights an 81% Physical, 2% Hybrid, and 17% Remote job distribution, with an average salary of $46,330 per year, or $22.3 per hour.

Youth Case Manager - Permanent Supportive Housing

Volunteers of America

Salt Lake City, UT • On-site

$20/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 3 days ago

Volunteers Of America rating

7.0

Company rating: 7.0 out of 10

Based on 128 frontline employees who took The Breakroom Quiz

361st of 781 rated non-profit organizations

Job description

Job Type
Full-time
Description
Benefits
  • Low-cost medical, dental, and vision coverage. Health savings account. 403b retirement plan with employer match (50% match up to 3%).
  • Employee Assistance Program for all employees
  • 33 paid days off: 11 observed paid holidays, 12 sick days, and 10 vacation days to start. Vacation increases to 12 days after 1 year, 15 days after 2 years, and more at 5 and 9 years of service.
    • Sick and vacation time accrue hourly per pay period.
  • $50,000 in employer-paid life insurance; additional coverage available.
  • Employer contribution to your Health Savings Account (paid quarterly)
  • Employee Referral Program including cash bonuses and paid time off

About
Volunteers of America, Utah is an affiliate of a national, nonprofit, faith-based organization that has served communities across the United States for more than 125 years. Volunteers of America, Utah's mission is to provide community-supported paths for those who are vulnerable to improve their lives and increase their self-reliance. Our programs serve people experiencing challenges related to mental health, substance use, and homelessness. We encourage all who are passionate about making a difference, including individuals with lived experience, to apply.
YHDP Program Mission
The Youth Homelessness Demonstration Program (YHDP) is a housing-focused initiative designed to move youth experiencing homelessness into permanent housing while providing supportive services that promote long-term stability and self-sufficiency. Through a coordinated and integrated team that includes case managers, a peer support specialist, and a therapist, the program supports youth ages 18-24 in maintaining stable housing and working toward goals related to mental and physical health, education and employment, life skills development, and community connection.
Position Summary
The Permanent Supportive Housing Case Manager provides consistent, individualized, and trauma-informed case management services to youth and young adult households who have transitioned out of homelessness and are living in housing throughout Salt Lake County. The case manager will support the clients in obtaining and maintaining stable housing and addressing current needs as defined by the client. The PSH case manager position is housed out of the VOA Youth Resource Center and includes mobile work meeting with clients out in the community/in their homes.
Essential Duties
  • Provide individualized case management services to program participants, supporting goals related to housing stability, health care, mental health, education, employment, government benefits, parenting supports, and legal needs.
  • Develop collaborative service plans with participants that prioritize housing stability and support broader goals related to self-sufficiency and well-being.
  • Conduct initial and ongoing assessments of participant needs using agency-approved tools and coordinate appropriate services and referrals.
  • Maintain regular contact with participants through home visits, community meetings, and office appointments to support housing stability and service engagement.
  • Support participants in maintaining housing by assisting with landlord communication, tenancy responsibilities, and conflict resolution when appropriate.
  • Maintain complete and accurate client files including service plans, case notes, referrals, and discharge documentation.
  • Enter and maintain timely and accurate documentation in HMIS (UHMIS) and internal tracking systems in accordance with HUD, Continuum of Care (CoC), and VOA program standards.
  • Assist with documenting program participant eligibility requirements and maintaining compliance with grant and program regulations.
  • Collaborate with program staff and the Program Manager to ensure effective coordination of services, program fidelity, and documentation accuracy.
  • Attend and participate in weekly staff meetings and multidisciplinary case consultations to review participant progress and coordinate support strategies.
  • Demonstrate professional, trauma-informed, and culturally responsive interactions with clients, families, and community partners.
  • Utilize agency vehicles when appropriate to transport participants to appointments, housing viewings, or other essential services.
  • Assist with housing move-ins and transitions, including transporting or lifting boxes, household items, or small furniture as needed.
  • Participate in the Youth Resource Center on-call rotation and perform other duties as assigned to support program operations.
  • Maintain consistent, punctual, and reliable attendance.
  • Perform other duties as assigned.

Requirements
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below represent the knowledge, skills, and abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.
  • Must be able to qualify for and obtain Utah Department of Human Services Case Management Certification within 60 days of hire.
  • Demonstrates clear communication skills and the ability to work cooperatively with others.
  • Ability to maintain professional boundaries, uphold confidentiality requirements, follow agency policies and procedures, and interact professionally with a diverse workforce, clients, and members of the public.
  • Ability to apply trauma-informed practices and exercise sound judgment within the scope of the position while seeking supervision when appropriate.
  • Willingness to accept supervision, feedback, and direction.
  • Ability to engage with clients for extended periods and move throughout the facility as required to provide services.
  • Must be at least 21 years of age, possess a valid driver's license, maintain a good driving record, and be insurable under the agency's liability policy.
  • Must pass Utah Department of Human Services, Office of Licensing background screening requirements for individuals working with vulnerable populations.
  • Proficiency in Microsoft Office and basic computer systems.

Physical Demands and Work Location
  • Ability to lift and carry up to 50 pounds to assist with client move-ins and other program needs.
  • Ability to move throughout the facility and engage with clients for extended periods.
  • Work may involve prolonged computer use.
  • This position must be performed on-site due to the need to provide direct client services, including meeting with clients in person, conducting home visits, transporting clients to appointments, and supporting access to services.

Salary Description
$20 / hr if candidate possesses Case Manager cert

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