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Permanent Supportive Housing Case Manager Jobs (NOW HIRING)

TELLURIAN INC

Housing Case Manager

Madison, WI

$21 - $25.25/hr

Enso Housing Case Manager Reports To: Community Case Management Supervisor Department: Enso ... Mon-Fri 8am-4:30pm Position Summary Enso Residences is a Permanent Supportive Housing Development ...

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How much do permanent supportive housing case manager jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for permanent supportive housing case manager in the United States is $22.27, according to ZipRecruiter salary data. Most workers in this role earn between $19.95 and $24.04 per hour, depending on experience, location, and employer.

What is the difference between Permanent Supportive Housing Case Manager vs Homeless Outreach Worker?

AspectPermanent Supportive Housing Case ManagerHomeless Outreach Worker
CredentialsRelevant certifications (e.g., social work, counseling)Varies; often high school diploma or equivalent, some certifications
Work EnvironmentOffice-based, client homes, housing facilitiesFieldwork, outreach locations, community settings
Employer & IndustryNonprofits, government agencies, housing providersHomeless services, outreach programs, community organizations
Primary FocusProviding ongoing support to maintain housing and servicesEngaging homeless individuals, connecting them to resources

While both roles support vulnerable populations, the Permanent Supportive Housing Case Manager primarily provides ongoing case management within housing settings, whereas the Homeless Outreach Worker focuses on engaging individuals in the field to connect them with services. The former emphasizes long-term support in a stable environment, while the latter involves active outreach and immediate engagement.

What challenges do permanent supportive housing case managers face and how can they be addressed?

Permanent Supportive Housing Case Managers often encounter challenges such as managing complex client needs, navigating limited resources, and coordinating care with multiple service providers. Balancing a large caseload while ensuring each client receives personalized support requires strong organizational and communication skills. Building strong relationships with community partners and staying up-to-date on available resources can help address these challenges. Regular team meetings and supervision also provide valuable opportunities for case managers to share strategies and receive support.

What is a permanent supportive housing case manager?

Permanent Supportive Housing (PSH) Case Managers are professionals who support individuals and families experiencing chronic homelessness or housing instability. They help clients access and maintain stable housing by coordinating services such as healthcare, mental health support, employment assistance, and life skills training. PSH Case Managers work closely with clients to develop individualized service plans, advocate on their behalf, and connect them with community resources to promote long-term housing stability and improved quality of life.

What skills and qualifications are needed to be a permanent supportive housing case manager?

To thrive as a Permanent Supportive Housing Case Manager, you need a background in social work, psychology, or a related field, often supported by a bachelor’s degree and relevant experience with vulnerable populations. Familiarity with case management software, housing databases, and, in some settings, certifications like Certified Case Manager (CCM) are commonly required. Strong interpersonal communication, cultural competence, crisis intervention, and organizational skills set exceptional candidates apart. These skills ensure effective support for clients in achieving housing stability and well-being while navigating complex service systems.
More about Permanent Supportive Housing Case Manager jobs
What cities are hiring for Permanent Supportive Housing Case Manager jobs? Cities with the most Permanent Supportive Housing Case Manager job openings:
What states have the most Permanent Supportive Housing Case Manager jobs? States with the most job openings for Permanent Supportive Housing Case Manager jobs include:
What job categories do people searching Permanent Supportive Housing Case Manager jobs look for? The top searched job categories for Permanent Supportive Housing Case Manager jobs are:
Permanent Supportive Housing Case Manager jobs near you
Infographic showing various Permanent Supportive Housing Case Manager job openings in the United States as of August 2026, with employment types broken down into 88% Full Time, 11% Part Time, and 1% Contract. Highlights an 85% Physical, 2% Hybrid, and 13% Remote job distribution, with an average salary of $46,330 per year, or $22.3 per hour.

Supportive Housing Case Manager - Temporary Position

Transition Projects

Portland, OR • On-site

$29/hr

Temporary

Posted yesterday

New

Transition Projects rating

7.7

Company rating: 7.7 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

Job description

POSITION DESCRIPTION
Position: Supportive Housing Case Manager
Supervisor: Supportive Housing Program Manager
Location: Macadam Office (5520 S Macadam Ave.Portland, OR 97239)
Hours: Monday-Friday 8am-4pm/9:00am-5:00pm
Wage: $29.00 hourly - Eligible for Language Differential
Classification: Non-Exempt, Unrepresented, Full-Time, Temporary, Benefit Ineligible
This is a temporary assignment with an anticipated end date of late October. The duration may be adjusted based on program needs.
GENERAL RESPONSIBILITIES
Supportive Housing Case Managers provide services to support newly housed individuals to stabilize and thrive in Permanent Supportive Housing. This position emphasizes outreach-based services with a focus on individualized support, harm reduction, and connection to community. The right person for this role is highly engaging, creative, has knowledge of community resources, has strong boundaries, and a commitment to helping vulnerable people succeed in housing.
SPECIFIC RESPONSIBILITIES
  1. Provide outreach-based support to people in Transition Projects Permanent Supportive Housing grants to support housing stability and connection to community supports.
  2. Collaborate with participants to assess service needs including medical, mental health, substance use, income development, tenant education, socialization, and basic needs.
  3. Identify and coordinate connection to needed community providers.
  4. Meet with participants as needed to provide and coordinate delivery of services.
  5. Coordinate with landlords and property owners to mitigate tenant issues and advocate for participant needs.
  6. Coordinate with agency programs and administration to provide consistent quality and comprehensive services to participants.
  7. Develop and maintain relations with community resources to promote access and services for PSH participants.
  8. Attend staff meetings, case management meetings and partner meetings as assigned.
  9. Maintain accurate, updated, and comprehensive participant files.
  10. Maintain accurate and updated documentation of services in HMIS.
  11. Adhere to allocated budgetary guidelines.
  12. Provide monthly Case Management Reports as requested.
  13. Other duties as assigned.

PERFORMANCE REQUIREMENTS
Each Transition Projects employee must:
  1. Acquire First Aid/CPR/AED certification within 30 days of hire and be retested biannually thereafter throughout employment.
  2. Complete Bloodborne Pathogens and Narcan Training within 30 days of hire and be retested annually thereafter throughout employment.
  3. Demonstrate reliability by being present for work as scheduled, arriving and leaving on time and taking breaks in expected time frames.
  4. Interact effectively with persons of diverse ethnic backgrounds, religious views, cultural backgrounds, and sexual orientations and treat each individual with respect and dignity.
  5. Attend agency and program staff meetings.

PHYSICAL/MENTAL REQUIREMENTS
The physical and mental demands described here are representative of those that must be met by an employee, with or without accommodation, to successfully perform the essential functions of this job.
  1. Hearing and vision adequate for interaction with participants, interaction with staff and interaction with the general public.
  2. Hearing adequate for telephone work. Vision adequate for close work.
  3. Hand and finger dexterity adequate to operate standard office equipment.
  4. Ability to walk, bend, stand, sit, reach, stoop, pull, squat, and climb stairs and ladders.
  5. Sitting at a desk completing paperwork and working on a computer for lengthy periods.
  6. Mobility to allow responsive traveling to participant residences located around the metro area.
  7. Ability to perform CPR and other emergency life-saving care with the assistance of teammates until emergency responders arrive.
  8. Ability to lift up to 50 pounds

MINIMUM QUALIFICATIONS
The right individual for this position has a passion for helping others and a desire to work in an organization that serves people who are experiencing poverty and homelessness.
  1. Bachelor's Degree in a related field OR 2 years of experience in social services required.
  2. Demonstrated ability to interact with other agencies in developing and providing services to participants; including ability to advocate on behalf of participants for services with other agencies.
  3. Demonstrated knowledge of chemical dependency and mental health issues and appropriate treatment resources.
  4. Ability to identify and work effectively with property and building managers, developing positive long-term relationships.
  5. Ability to provide mediation between agencies, participants, and property and building managers.
  6. Up-to-date familiarity of community resources and services available to assist the homeless.
  7. Demonstrated knowledge of domestic violence and sexual assault issues and resources.
  8. Demonstrated knowledge of services available to assist the homeless.
  9. Demonstrated knowledge of services available to assist veterans.
  10. Demonstrated ability to work as part of a team in the delivery of services to participants.
  11. Computer literacy. Demonstrated ability to use word processing, database, spreadsheet, e-mail, and Internet programs.
  12. Demonstrated ability to maintain accurate and comprehensive participant files.
  13. Demonstrated ability to prepare accurate and comprehensive statistical and narrative reports.
  14. Bilingual English/Spanish preferred. Applicants who are themselves veterans will receive priority consideration.
  15. Valid driver's license, liability insurability and possession of reliable transportation, or otherwise capable of responsive off-premises mobility.

Transition Projects, Inc. is an equal opportunity employer and does not discriminate on the basis of race, color, religion, age, gender, sexual orientation, ancestry, national origin, citizenship, marital status, familial status, physical or mental disability, veteran status, genetic information, source of income, union participation or activities, or any other status legally protected by applicable local, state or federal law.
Disclaimer
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

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