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Permanent Remote Call Monitoring Jobs in San Ramon, CA

Terabase Energy

SCADA Engineer

Berkeley, CA · Remote

$90K - $115K/yr

Contribute to the design and development of monitoring and control systems for utility scale ... Program, install, troubleshoot, test, and commission Remote Terminal Units (RTU's), Programmable ...

Terabase Energy

SCADA Engineer

Berkeley, CA · On-site +1

$90K - $115K/yr

Contribute to the design and development of monitoring and control systems for utility scale ... Program, install, troubleshoot, test, and commission Remote Terminal Units (RTU's), Programmable ...

Terabase Energy

SCADA Engineer

Berkeley, CA · On-site +1

$90K - $115K/yr

Contribute to the design and development of monitoring and control systems for utility scale ... Program, install, troubleshoot, test, and commission Remote Terminal Units (RTU's), Programmable ...

AIL - North - Agencies

Be Seen First

Sales Representative Entry Level - Work From Home

San Jose, CA · Remote

$50K - $60K/yr

We provide unions with permanent benefits to give them the protection they need throughout their ... Remote work from home option * 100% Commission Pay ONLY * Provide full training * Residual Income

AIL - North - Agencies

Be Seen First

Sales Representative Entry Level - Work From Home

San Jose, CA · Remote

$50K - $60K/yr

We provide unions with permanent benefits to give them the protection they need throughout their ... Remote work from home option * 100% Commission Pay ONLY * Provide full training * Residual Income

NextDeavor Inc.

Marketing Manager 4

San Francisco, CA · On-site +1

$57.46 - $71.83/hr

Hybrid/Remote (prefer San Francisco area candidates; open to remote working PST hours). Here's How ... Monitor and report on campaign performance and apply insights to optimize future programs * Mentor ...

Abbott

Remote Care, Technician I

Pleasanton, CA · On-site +1

In Abbott's Heart Failure (HF) business, we're developing solutions to diagnose, monitor and manage ... Documents, updates, and completes all calls in the appropriate call support system. * Sends repair ...

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All JobsPermanent Call Monitoring JobsPermanent Remote Call Monitoring JobsPermanent Remote Call Monitoring Jobs in San Ramon, CA

Permanent Remote Call Monitoring information

See San Ramon, CA salary details

$11

$19

$27

How much do permanent remote call monitoring jobs pay per hour?

As of Jul 16, 2026, the average hourly pay for permanent remote call monitoring in San Ramon, CA is $19.24, according to ZipRecruiter salary data. Most workers in this role earn between $16.11 and $21.20 per hour, depending on experience, location, and employer.

What is the difference between Permanent Remote Call Monitoring vs Remote Customer Service Representative?

AspectPermanent Remote Call MonitoringRemote Customer Service Representative
CredentialsTypically requires call monitoring or quality assurance certificationsUsually requires customer service or communication skills, sometimes certifications in specific industries
Work EnvironmentRemote, focused on monitoring and evaluating callsRemote, focused on assisting customers via calls or chat
Employer & IndustryCall centers, quality assurance firms, customer service departmentsCustomer service, retail, tech support across various industries

Permanent Remote Call Monitoring involves evaluating and ensuring call quality remotely, often requiring specific certifications. Remote Customer Service Representatives directly assist customers, focusing on support and problem-solving. While both roles are remote and industry-related, their core functions differ: monitoring vs. direct customer interaction.

What is a Permanent Remote Call Monitoring job?

A Permanent Remote Call Monitoring job involves listening to and evaluating customer service or sales calls from a remote location on a long-term basis. The main goal is to assess call quality, ensure compliance with company standards, and provide feedback to improve customer interactions. These professionals use specialized software to access recorded or live calls, document their observations, and sometimes report findings to management. This role is often fully remote and can be full-time or part-time, depending on the employer's needs. It requires attention to detail, good communication skills, and a strong understanding of customer service protocols.

What are some common challenges faced by professionals in Permanent Remote Call Monitoring roles, and how can they be managed?

Permanent Remote Call Monitoring professionals often navigate challenges such as maintaining consistent attention to detail during lengthy call reviews and adapting to evolving company protocols. Working remotely can also make it harder to communicate quickly with team members or receive immediate feedback. To manage these challenges, it's important to establish a structured daily routine, leverage digital collaboration tools for team communication, and regularly review updated guidelines. Staying proactive about feedback and participating in virtual team check-ins can also help maintain quality and foster a sense of connection.

What are the key skills and qualifications needed to thrive as a Permanent Remote Call Monitoring Specialist, and why are they important?

To thrive as a Permanent Remote Call Monitoring Specialist, you need strong analytical abilities, attention to detail, and experience in quality assurance, typically supported by a background in customer service or call center operations. Familiarity with call monitoring software, CRM systems, and reporting tools is essential, and certifications in quality assurance or call center management can be advantageous. Exceptional communication, objectivity, and problem-solving skills help you provide constructive feedback and foster continuous improvement. These skills ensure that customer interactions meet company standards, driving customer satisfaction and operational excellence in a remote environment.
What are popular job titles related to Permanent Remote Call Monitoring jobs in San Ramon, CA? For Permanent Remote Call Monitoring jobs in San Ramon, CA, the most frequently searched job titles are:
What job categories do people searching Permanent Remote Call Monitoring jobs in San Ramon, CA look for? The top searched job categories for Permanent Remote Call Monitoring jobs in San Ramon, CA are:
What cities near San Ramon, CA are hiring for Permanent Remote Call Monitoring jobs? Cities near San Ramon, CA with the most Permanent Remote Call Monitoring job openings:
Permanent Remote Call Monitoring jobs near you
Sales Development Representative (xDR) - Remote

Sales Development Representative (xDR) - Remote

The Pipeline Group, LLC

San Jose, CA • Remote

$50K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 24 days ago

Job description

ABOUT TPG The Pipeline Group (TPG) provides our clients with end-to-end Pipeline Generation services that help B2B tech companies scale pipeline fast and reliably through our SDR-as-a-Service model. We combine superstar SDR talent, purpose-built proprietary technology, industry-leading SDR training, rigorous management & quality control layers, world-class data services, integrations and more to offer all-in-one Pipeline Generation to our clients. TPG has been named in the Inc. 5000 Top Fastest-Growing Privately Held Companies in the US for five consecutive years and we're growing faster every single year. Our clients work with us because we've cracked the formula for creating world-class SDRs and putting up industry leading pipeline generation numbers. No guesswork. Just results. OUR CULTURE At TPG, performance and accountability are our culture. We thrive on results-driven by excellence, collaboration, and integrity. Our people-first mindset supports not only clients but our teammates. Your wins are our collective wins. Your growth is our mission.  Our vision is to be the world's most effective virtual sales workforce-a place where high-performing remote SDRs, program managers, and operational leaders come together to generate extraordinary ROI.  ABOUT OUR ROLE We're not just looking for someone who can cold call - we're looking for someone with something to prove. At The Pipeline Group, xDRs are Go-to-Market Advisors who build pipelines, open markets, and drive real revenue impact for some of the fastest-growing companies in the world. With a competitive base salary PLUS commission, we hire talent across the United States and this role allows you to work within your local time zone. What You'll Do After completing our Certification Program, you'll be on the phones, driving outbound activity, and contributing to generating deal opportunities. Core Responsibilities
  • Drive pipeline growth through high-volume cold calls, emails, and LinkedIn outreach
  • Collaborate with Account Executives to book qualified meetings that turn into opportunities
  • Participate in prospect meetings, take notes, and track next steps
  • Build and prioritize contact lists with strategic account mapping
  • Engage executives in high-level, professional conversations
  • Track daily KPIs and maintain 4+ hours/day of outbound activity using AI driven outreach tools
  • Consistently achieve monthly quotas for meetings and qualified opportunities
  • Contribute feedback to the Enablement and Program Management teams to refine messaging and campaigns
Traits That Set You Apart Here's what we see in our top performers:
  • Competitive & Driven - You want to win and won't stop until you do
  • Talkative & Conversational - You enjoy engaging people and know how to hold a prospect's attention
  • Disciplined - You show up every day and do the hard work, regardless of how you feel
  • Personally Accountable - You don't need to be pushed to perform
  • Persistent - You don't give up after one objection - you push through
  • Empathetic - You see things from the customer's point of view
  • Curious & Adaptable - You're always learning and adjusting to improve
What You'll Need to Succeed
  • Prior SDR or B2B prospecting experience is a plus
  • Proven ability to adapt to adjustments in process or priorities when required
  • Highly results-oriented and relentlessly driven
  • Track record of delivering strong results under pressure and tight deadlines
  • Experience using Salesforce.com or another CRM is a plus
  • Excellent communication skills - professional, clear, and compelling, both verbally and in writing
  • Positive, proactive, and resilient - you're a team player who solves problems and doesn't wait to be told what to do
If you're ready to compete, grow, and win - let's talk. WHAT TPG PROVIDES FOR OUR TEAM MEMBERS

  • Permanent Remote Work Model-no more commuting, work from the comfort of wherever you are. 

  • Competitive compensation starting at $50,000, with the final offer based on your skills, experience, and location, PLUS commission.

  • Opportunities for development and advancement: Our SDR role serves as a pivotal stepping stone into our organization. We value individuals who are eager to learn our processes and stay engaged with ongoing information exchanges, ensuring they are well-prepared for continuous growth and success within our dynamic environment.

  • Benefits: Medical, Dental, and Vision + other optionals (like FSA and Life Insurance) with NO waiting period. Get your benefits on your first day! 

  • 401K

  • 3 Paid Mental Health Days per Year.

  • 1 Annual Paid Volunteer Day to give back to our communities. 

  • Unlimited PTO Program after 90 days - take time off when you need it. No more worrying about "use it or lose it" policies. Take control of your work/life balance. 

  • Access to our EAP (Employee Assistance Program) for support with Familial, Financial, and Mental Health needs. 

  • Company provided home office equipment- Laptop, desk, chair, etc.

 

Come join our innovative and dynamic team!

The Pipeline Group is an EOE/Affirmative Action Minority/Female employer, and we welcome all to apply. We consider candidates regardless of race/color, religion, sex (including pregnancy, childbirth and related conditions), national origin/ethnicity, age, disability (intellectual, mental and physical), veteran status, marital status, ancestry, sexual orientation, gender identity and gender expression, genetic information, citizenship or any other personal characteristics protected by law.

An offer of employment for this role will be contingent upon the successful completion of a background check.

This position is currently open to candidates in the US only.

Internet Requirement: This is a fully remote role which requires a reliable high-speed internet connection with a minimum of 100 Mbps download, which will need to be verified. 

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