ZipRecruiter

Log In

2

Permanent Remote Call Monitoring Jobs in Romeoville, IL

Above Lending

Loan Sales Representative

Chicago, IL · Remote

We are looking for agents available to work the following shifts: 8:00a - 5:00p CT (remote) 12:00p ... Effective pipeline management which requires monitoring and tracking leads through each stage of ...

TOGA Technology

Be Seen First

JUNIOR CONTACT CENTER TEAM LEAD

Naperville, IL · Remote

$19 - $21/hr

Job Type Full Time Location Primarily Remote Overnight Shift with Flexibility for Hybrid-Naperville ... call center operations by monitoring system performance; identifying and resolving problems ...

Urgent

TOGA Technology

Be Seen First

JUNIOR CONTACT CENTER TEAM LEAD

Naperville, IL · Remote

$19 - $21/hr

Job Type Full Time Location Primarily Remote Overnight Shift with Flexibility for Hybrid-Naperville ... call center operations by monitoring system performance; identifying and resolving problems ...

Urgent

GFT.

Senior Site/Civil Engineer

Chicago, IL · On-site +1

$125K - $160K/yr

Louis, MO or Marlton, NJ This can be a remote position for the right candidate. * Develop projects ... Monitor projects productivity, quality, and progress * Monitor and resolve technical issues in a ...

Loop

Engineering Manager, Support & Stability

Chicago, IL · Remote

$150K - $190K/yr

Austin, TX; Los Angeles, CA; or fully remote. Our Tech Stack and Tools PHP/Laravel, Vue.js, MySQL ... the call to invest in a permanent fix instead of patching the symptom. * You use AI agents as a ...

Loop

Engineering Manager, Support & Stability

Chicago, IL · On-site +1

$150K - $190K/yr

Austin, TX; Los Angeles, CA; or fully remote. Our Tech Stack and Tools PHP/Laravel, Vue.js, MySQL ... the call to invest in a permanent fix instead of patching the symptom. * You use AI agents as a ...

Dentons

Docket Specialist, Litigation

Chicago, IL · On-site +1

$70K - $90K/yr

This is a remote role with flexibility to work from home, aligned to a Dentons office location. The ... Monitor cases with the use of various online resources. Handle all inquiries from attorneys ...

K2services

Director of Information Security

Chicago, IL · Remote

$150K - $200K/yr

You'llreport to the EVP of Technology Enabled Solutions. Full time/Permanent role Remote across the ... Partner with Engineering to improve integrations across security, monitoring, and ticketing systems ...

Safety Chain

Enterprise Account Executive

Chicago, IL · Remote

Enterprise Account Executive -- Build the Future of Food & Beverage Operations B2B / Saas - Remote ... You bring insight and rigor to every conversation -- from your first call to the boardroom. * You ...

previous page

Showing results 41-60

All JobsPermanent Call Monitoring JobsPermanent Remote Call Monitoring JobsPermanent Remote Call Monitoring Jobs in Romeoville, IL

Permanent Remote Call Monitoring information

See Romeoville, IL salary details

$10

$17

$25

How much do permanent remote call monitoring jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for permanent remote call monitoring in Romeoville, IL is $17.55, according to ZipRecruiter salary data. Most workers in this role earn between $14.71 and $19.38 per hour, depending on experience, location, and employer.

What is the difference between Permanent Remote Call Monitoring vs Remote Customer Service Representative?

AspectPermanent Remote Call MonitoringRemote Customer Service Representative
CredentialsTypically requires call monitoring or quality assurance certificationsUsually requires customer service or communication skills, sometimes certifications in specific industries
Work EnvironmentRemote, focused on monitoring and evaluating callsRemote, focused on assisting customers via calls or chat
Employer & IndustryCall centers, quality assurance firms, customer service departmentsCustomer service, retail, tech support across various industries

Permanent Remote Call Monitoring involves evaluating and ensuring call quality remotely, often requiring specific certifications. Remote Customer Service Representatives directly assist customers, focusing on support and problem-solving. While both roles are remote and industry-related, their core functions differ: monitoring vs. direct customer interaction.

What is a permanent remote call monitoring?

A Permanent Remote Call Monitoring job involves listening to and evaluating customer service or sales calls from a remote location on a long-term basis. The main goal is to assess call quality, ensure compliance with company standards, and provide feedback to improve customer interactions. These professionals use specialized software to access recorded or live calls, document their observations, and sometimes report findings to management. This role is often fully remote and can be full-time or part-time, depending on the employer's needs. It requires attention to detail, good communication skills, and a strong understanding of customer service protocols.

What are some common challenges faced by professionals in permanent remote call monitoring roles, and how can they be managed?

Permanent Remote Call Monitoring professionals often navigate challenges such as maintaining consistent attention to detail during lengthy call reviews and adapting to evolving company protocols. Working remotely can also make it harder to communicate quickly with team members or receive immediate feedback. To manage these challenges, it's important to establish a structured daily routine, leverage digital collaboration tools for team communication, and regularly review updated guidelines. Staying proactive about feedback and participating in virtual team check-ins can also help maintain quality and foster a sense of connection.

What are the key skills and qualifications needed to thrive as a permanent remote call monitoring specialist?

To thrive as a Permanent Remote Call Monitoring Specialist, you need strong analytical abilities, attention to detail, and experience in quality assurance, typically supported by a background in customer service or call center operations. Familiarity with call monitoring software, CRM systems, and reporting tools is essential, and certifications in quality assurance or call center management can be advantageous. Exceptional communication, objectivity, and problem-solving skills help you provide constructive feedback and foster continuous improvement. These skills ensure that customer interactions meet company standards, driving customer satisfaction and operational excellence in a remote environment.
What are popular job titles related to Permanent Remote Call Monitoring jobs in Romeoville, IL? For Permanent Remote Call Monitoring jobs in Romeoville, IL, the most frequently searched job titles are:
What job categories do people searching Permanent Remote Call Monitoring jobs in Romeoville, IL look for? The top searched job categories for Permanent Remote Call Monitoring jobs in Romeoville, IL are:
What cities near Romeoville, IL are hiring for Permanent Remote Call Monitoring jobs? Cities near Romeoville, IL with the most Permanent Remote Call Monitoring job openings:
Permanent Remote Call Monitoring jobs near you

Loan Sales Representative

Above Lending

Chicago, IL • Remote

Full-time

Re-posted 12 days ago

Job description

We are seeking highly motivated and experienced Sales Agents to join our dynamic team. As a seasoned professional in sales, the successful candidate will play a crucial role in driving revenue growth, building strong client relationships, and contributing to the overall success of Above Lending.
 
We are looking for agents available to work the following shifts:
8:00a - 5:00p CT (remote)
12:00p - 9:00p CT (remote)
You Will
  • Assess clients’ financial needs, educate them on available loan products and facilitate the loan application.
  • Engage with clients to ensure they understand the value of our product
  • Collaborate with verification teams to ensure a seamless customer experience
  • Meet or exceed monthly sales targets set by management  
  • Effectively organize and manage workload without constant supervision; maintain focus and productivity independently
  • Effective pipeline management which requires monitoring and tracking leads through each stage of the process
  • Manage both inbound and outbound calls
You Have
  • Minimum 2 years of experience in personal lending or loan advisory roles
  • Strong history of converting leads to sales with documented success in meeting or exceeding sales targets
  • Technological literacy for computer applications along with the ability to assist clients with the process of uploading documents, navigating websites, and troubleshooting basic device issues
  • Good understanding of personal finance and lending regulations specifically in regards to debt resolution and personal loans
  • Ability to read through detailed scripts and follow compliance standards on every call
  • Strong ability to overcome objections 
  • Strong desire to exceed monthly sales targets
  • Superior listening skills and ability to engage prospects by phone
What We Offer
  • Considerable employer contributions for health, dental, and vision programs
  • Generous PTO, paid holidays, and paid parental leave
  • 401(k) matching program
In addition to base compensation, this position qualifies for commission. Sales Agents earn a monthly commission based on the agents’ conversion and efficiency, subject to the terms outlined in the company's commission plan. 
The compensation range is based on the level outlined in the job posting, and compensation decisions are dependent on each applicant's experience, skills and abilities.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.