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Performance Optimization Manager Jobs in Springfield, PA

... and optimisation. • Advise on the changes required to ensure optimal performance of external ... volume management (excluding archiving strategies) • Support planning activities for data ...

SAP Basis Performance Consultant

Malvern, PA · On-site

$65.50 - $85.25/hr

... and optimisation. • Advise on the changes required to ensure optimal performance of external ... volume management (excluding archiving strategies) • Support planning activities for data ...

Operational Management & Team Development Manage and mentor SEO specialists within the region ... Required to participate in strategic calls, client reviews, and performance reporting. Working ...

Operational Management & Team Development • Manage and mentor SEO specialists within the region ... Required to participate in strategic calls, client reviews, and performance reporting. • Working ...

Manage and mentor SEO specialists within the region (Tech & On-Page,AIO/GEO), fostering a ... Participate in key client calls (strategy reviews, technical updates, performance reporting) as ...

Mentor, train, and manage coaches and interns * Track athlete progress and adjust program as needed ... At D1, we believe in training the entire body as a unit to produce optimal human performance. No ...

... managing the end-to-end model lifecycle and ensuring reliability and performance optimization. Responsibilities : • ML Engineer with strong MLOps expertise on AWS. • Experience building ...

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Performance Optimization Manager information

See Springfield, PA salary details

$37.7K

$93.9K

$144.8K

How much do performance optimization manager jobs pay per year?

As of Jun 27, 2026, the average yearly pay for performance optimization manager in Springfield, PA is $93,890.00, according to ZipRecruiter salary data. Most workers in this role earn between $61,800.00 and $118,900.00 per year, depending on experience, location, and employer.

What jobs pay 200,000 a year in the USA?

Performance Optimization Managers in tech, finance, or consulting firms can earn $200,000 or more annually, especially with experience, advanced certifications, and leadership roles. High-level roles often require strong analytical skills, knowledge of data analysis tools, and a track record of improving operational efficiency.

What jobs pay $10,000 a month without a degree?

Performance Optimization Managers can earn $10,000 or more per month through roles that focus on improving business processes, systems, or digital performance, often requiring strong analytical skills and experience rather than formal degrees. High-paying roles in sales, real estate, or entrepreneurship can also reach this income level without a degree, but typically depend on skills, network, and performance. Certifications in relevant tools or platforms may enhance earning potential but are not always mandatory.

What jobs in the US pay $300,000 a year?

Performance Optimization Managers in tech, finance, or consulting firms can earn $300,000 or more annually, especially with seniority, specialized skills, and relevant certifications. High-level roles often involve leadership, strategic planning, and advanced data analysis, with compensation including base salary, bonuses, and stock options.

What jobs pay 500,000 a year in the US?

Performance Optimization Managers in high-level tech companies or finance firms can earn salaries approaching or exceeding $500,000 annually, especially with bonuses and stock options. Such roles typically require extensive experience, advanced skills in data analysis, and proficiency with performance tools and systems.

How does a Performance Optimization Manager typically collaborate with other departments to drive improvements?

Performance Optimization Managers often work closely with cross-functional teams, including marketing, operations, product development, and IT. They gather data from various sources, analyze performance metrics, and facilitate workshops or meetings to identify bottlenecks and propose actionable solutions. Effective collaboration requires strong communication skills and the ability to translate complex analytical findings into clear recommendations that align with organizational goals. This collaborative approach ensures that optimization strategies are practical, well-supported, and have a measurable impact across the business.

What are the key skills and qualifications needed to thrive as a Performance Optimization Manager, and why are they important?

To thrive as a Performance Optimization Manager, you need strong analytical skills, a background in business or data analysis, and experience in process improvement methodologies such as Lean or Six Sigma. Familiarity with data visualization tools (e.g., Tableau, Power BI), performance management systems, and relevant certifications in project management or process optimization are typically required. Excellent communication, leadership, and problem-solving abilities help drive change and encourage collaboration across teams. These skills are crucial for identifying inefficiencies, implementing effective solutions, and ensuring sustained business growth.

What does a Performance Optimization Manager do?

A Performance Optimization Manager is responsible for analyzing business processes and systems to identify areas where efficiency, productivity, and overall performance can be improved. They develop and implement strategies, use data-driven insights, and collaborate with various departments to streamline operations. Their goal is to maximize the organization's effectiveness, reduce costs, and enhance results, often through process redesign, technology integration, and ongoing performance monitoring.

What is the difference between Performance Optimization Manager vs Data Analyst?

AspectPerformance Optimization ManagerData Analyst
Primary FocusImproving system, process, or product performanceAnalyzing data to identify trends and insights
Required SkillsPerformance metrics, process improvement, project managementData analysis, statistical tools, reporting
Work EnvironmentCross-functional teams, technical projectsData sets, reporting tools, business units
CertificationsPerformance management, project management (e.g., PMP)Data analysis, statistics (e.g., CAP, Google Data Analytics)

The Performance Optimization Manager focuses on enhancing system and process efficiency, often working with technical teams and managing improvement projects. In contrast, Data Analysts primarily interpret data to support decision-making. Both roles require analytical skills but differ in their core objectives and tools.

What cities near Springfield, PA are hiring for Performance Optimization Manager jobs? Cities near Springfield, PA with the most Performance Optimization Manager job openings:
Manager, Workforce Optimization

Manager, Workforce Optimization

Berkshire Hathaway GUARD Insurance Companies

Conshohocken, PA • On-site

$75K - $120K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 14 days ago


Job description

Overview
Good Things Start Here.
Good things are happening at Berkshire Hathaway GUARD Insurance Companies-an A+ (Superior) rated, nationwide Property & Casualty insurer backed by Berkshire Hathaway. With supportive leadership, collaborative teams, and opportunities to grow, GUARD is a place where people build meaningful, long-term careers.
Good Things You Can Count On.
  • Hybrid schedule: 2 days remote / 3 in-office
  • Predictable hours (no nights, weekends, or holidays)
  • Competitive pay + generous PTO
  • Medical, dental & vision starting day one
  • 401(k), tuition reimbursement & longevity bonuses

Responsibilities
At GUARD, we are currently looking for a strategic and analytical leader to serve as Manager, Workforce Optimization. In this role, you will lead workforce planning, forecasting, scheduling, real-time performance management, process improvement, and business intelligence reporting to optimize service delivery, operational efficiency, and resource utilization.
You will partner closely with Operations, HR, Training, and other cross-functional stakeholders to deliver actionable insights, strengthen decision support, and drive continuous improvement across the organization.
What You'll Do
Workforce Planning & Forecasting
  • Build short- and long-term staffing forecasts based on call volume, workload, and business needs
  • Use historical data to improve forecast accuracy and staffing levels
  • Partner with Operations leaders to plan for seasonal trends and changing demand

Scheduling & Staffing
  • Create and manage schedules to meet service levels and control staffing costs
  • Adjust staffing throughout the day based on volume, attendance, and performance
  • Ensure schedules follow labor laws and company policies

Real-Time Monitoring
  • Oversee real-time performance, schedule adherence, and service levels
  • Make staffing adjustments during the day (e.g., volume changes, absences, system issues)
  • Provide clear updates and recommendations to Operations leaders

Reporting & Continuous Improvement
  • Track and report on forecast accuracy, staffing levels, and team performance
  • Build and maintain dashboards and reports for leadership
  • Identify inefficiencies and work with teams to improve processes

Team Leadership & Coordination
  • Manage and develop a team focused on workforce planning and reporting
  • Work with HR, Training, and Operations on hiring plans and onboarding
  • Coordinate staffing needs across departments

Qualifications
Required:
  • Bachelor's degree in Business, Operations Management, Mathematics, or a related field (or equivalent experience).
  • 5+ years of progressive leadership experience in workforce management, operations analytics, process improvement, or business intelligence reporting within a contact center or similarly complex service environment, including at least 2 years in a supervisory or managerial capacity.
  • Experience in an omnichannel contact center environment.
  • Working knowledge of SQL, Power BI, Tableau, or similar business intelligence tools to support reporting strategy, data analysis, and executive visibility.
  • Familiarity with CRM or telephony systems (e.g., RingCentral, NICE, etc.).
  • Knowledge of process improvement methodologies, such as Lean or Six Sigma, and their application to operational efficiency, workflow optimization, and service performance.
  • Strong problem-solving and analytical skills, with the ability to turn data into clear, useful insights
  • Demonstrated experience leveraging workforce management platforms (e.g., NICE IEX, CXOne, Verint, Genesys, Aspect, or equivalent) to support planning, staffing, and operational performance management.
  • Experience reviewing data and explaining key takeaways to support business decisions
  • Clear communication skills and the ability to work well with different teams
  • Advanced skills in Excel and experience using reporting or data tools

Preferred:
  • Experience supporting insurance service operations.

*Applicants must be authorized to work in the U.S. without current or future sponsorship needs*
Salary Range
$75,000-$120,000. In accordance with applicable pay transparency laws, the above range represents a good-faith estimate. Final compensation will be determined based on factors such as experience, credentials, geographic location, and other considerations permitted by law.
This role may be based out of any of our office locations, including:
New York, NY; Parsippany, NJ; Conshohocken, PA; Wilkes-Barre, PA; Alpharetta, GA; Rosemont, IL; Plano, TX; and Scottsdale, AZ.
Travel: Up to 10% (typically 1-2 trips per month to the home office or satellite locations)
The successful candidate is expected to work in one of our offices 3 days per week and also be available for travel as required.