ZipRecruiter

Log In

2

Performance Monitoring Remote Jobs in Utah (NOW HIRING)

Kelso Industries

HVAC Monitoring Technician

Ogden, UT · Remote

ROC Operator - Level 2 * Remote Systems Specialist * Building Automation Support * Operations Supervisor * Monitoring & Analytics roles Advancement is performance-based and supported by structured ...

Kelso Industries

HVAC Monitoring Technician

Ogden, UT · On-site

ROC Operator - Level 2 * Remote Systems Specialist * Building Automation Support * Operations Supervisor * Monitoring & Analytics roles Advancement is performance-based and supported by structured ...

Kelso Industries

HVAC Monitoring Technician

Ogden, UT · Remote

ROC Operator - Level 2 * Remote Systems Specialist * Building Automation Support * Operations Supervisor * Monitoring & Analytics roles Advancement is performance-based and supported by structured ...

Graymont Limited

Remote Operations Engineer

Sandy, UT · On-site +1

$66K - $89K/yr

The ROC is staffed with Remote Operations Engineers who remotely operate and monitor multiple plant ... performance, quality, and efficiency are achieved. • Shift work: 12-hour rotating shifts between ...

AAPC

Group Product Manager-Education & Certification

UT · On-site +1

Performance Monitoring and Optimization * Review product analytics and customer feedback to drive ... Flexible, remote work environment. * The opportunity to make a significant impact on our business ...

next page

Showing results 1-20

All JobsPerformance Monitoring Remote JobsPerformance Monitoring Remote Jobs in Utah

Performance Monitoring Remote information

What is Performance Monitoring in a remote work setting?

Performance Monitoring in a remote work setting involves tracking and assessing employees' productivity, work quality, and overall effectiveness while they work from locations outside of a traditional office. This typically includes using digital tools to monitor key performance indicators, project progress, and communication patterns to ensure goals are being met. It helps managers provide feedback, identify areas for improvement, and maintain accountability among remote teams. Effective performance monitoring can enhance transparency and support both employee growth and organizational objectives.

What are the key skills and qualifications needed to thrive as a Performance Monitoring Remote professional, and why are they important?

To thrive as a Performance Monitoring Remote professional, you need strong analytical skills, understanding of system performance metrics, and often a background in IT or computer science. Familiarity with monitoring tools such as Nagios, Datadog, New Relic, or Splunk, as well as relevant certifications like CompTIA Network+ or AWS Certified Cloud Practitioner, is typically required. Excellent problem-solving abilities, attention to detail, and clear communication skills help you interpret data and collaborate with distributed teams. These skills ensure efficient system uptime, quick issue resolution, and optimal performance in remote environments.

What are some common challenges faced by professionals in a Performance Monitoring Remote role, and how can they be addressed?

In a Performance Monitoring Remote role, professionals often face challenges such as managing large volumes of data from multiple sources, maintaining consistent communication with on-site teams, and quickly identifying performance issues without physical access to equipment. To address these, it’s helpful to leverage robust monitoring tools, establish clear communication protocols, and prioritize proactive alerting and reporting systems. Regular virtual meetings and thorough documentation also support effective collaboration and timely issue resolution.

What is the difference between Performance Monitoring Remote vs Network Monitoring Specialist?

AspectPerformance Monitoring RemoteNetwork Monitoring Specialist
Required CredentialsCertifications like CompTIA Network+, Cisco CCNA, or similarCertifications like CompTIA Network+, Cisco CCNA, or similar
Work EnvironmentRemote, often independent or team-basedPrimarily on-site or remote, focusing on network infrastructure
Industry UsageIT, tech companies, data centersTelecommunications, IT, enterprise networks
Common Search/ComparisonPerformance Monitoring Remote vs Network Monitoring Specialist

Performance Monitoring Remote and Network Monitoring Specialist roles share similar certifications and work environments, but Performance Monitoring Remote focuses on overall system performance, while Network Monitoring Specialists concentrate on network infrastructure. Both roles are vital in IT and tech industries, often overlapping in skills and tools used.

What are popular job titles related to Performance Monitoring Remote jobs in Utah? For Performance Monitoring Remote jobs in Utah, the most frequently searched job titles are:
What job categories do people searching Performance Monitoring Remote jobs in Utah look for? The top searched job categories for Performance Monitoring Remote jobs in Utah are:
What cities in Utah are hiring for Performance Monitoring Remote jobs? Cities in Utah with the most Performance Monitoring Remote job openings:
Performance Monitoring Remote jobs near you

HVAC Monitoring Technician

Kelso Building Services

Ogden, UT • On-site

Full-time

Medical, Retirement, PTO

Posted 23 days ago

Job description

At Kelso Building Services (KBS), we invest in our people by providing the training, tools, and support needed to succeed. Our culture is built on accountability, innovation, and delivering an exceptional customer experience. Team members have the opportunity to grow within a forward-thinking organization supporting critical building operations nationwide.
We are hiring both Level 1 and Level 2 Operators, based on experience.
Rotating shifts that may include evenings, weekends, and holidays.
Role Summary
This person serves as a key point of contact for KBS's 24/7 monitoring services. This position is responsible for overseeing customer building systems in real time, responding to alerts, and coordinating service actions using established procedures.
This is a structured, fast-moving role that requires strong attention to detail and adherence to processes. Operators act as the bridge between customer facilities and internal service teams.
  • Level 1 Operators focus on alarm review, communication, documentation, and basic remote support tasks.
  • Level 2 Operators bring additional technical experience and handle more advanced troubleshooting and decision-making.
Core Responsibilities
System Monitoring & Response
  • Continuously monitor building automation, HVAC, electrical, and related systems for alerts or irregular activity
  • Review and prioritize alarms using predefined workflows and response criteria
  • Distinguish between critical alerts and informational notifications using established guidelines
  • Initiate appropriate escalation actions based on customer-specific protocols
Customer Communication & Support
  • Act as a primary contact for customer emails and phone inquiries
  • Deliver clear, professional communication during service events
  • Record all interactions accurately within internal systems
  • Collaborate with technicians and internal teams to ensure timely resolutions
Remote Troubleshooting
  • Access customer systems securely using approved remote tools
  • Analyze alarms, trends, and system data to support issue identification
  • Perform approved remote actions such as resets, schedule checks, and setpoint verification
  • Document findings and outcomes in standardized service records
Dispatch & Service Coordination
  • Create and manage service tickets within company platforms
  • Coordinate technician dispatch based on scope, urgency, and approval requirements
  • Monitor service progress and provide updates to stakeholders
Reporting & Documentation
  • Maintain complete and audit-ready records of all activities
  • Generate reports related to alarms, system performance, and service activity
  • Ensure compliance with service standards and response expectations
Training & Development
  • Complete required training in building systems, customer processes, and security practices
  • Participate in certification programs for monitoring center operations
  • Engage in ongoing learning and quality improvement initiatives
Basic Qualifications
Required:
  • High school diploma or equivalent (technical education is a plus)
  • Strong computer skills with the ability to navigate multiple systems simultaneously
  • Excellent written and verbal communication skills
  • Ability to follow structured procedures and escalation processes
  • High level of accuracy and attention to detail
  • Ability to stay composed in time-sensitive situations
  • Flexibility to work rotating schedules, including nights and weekends

Preferred (Level 2):
  • Experience with building automation systems (BAS), HVAC controls, or facilities operations
  • Background in monitoring centers, help desks, dispatch, or call centers
  • Familiarity with ticketing or service management platforms
  • Basic knowledge of mechanical or electrical systems
Key Skills & Attributes
  • Strong situational awareness and prioritization ability
  • Consistency in following defined processes
  • Customer-first mindset
  • Sound judgment when escalating issues
  • Effective teamwork and communication
  • Commitment to learning and professional growth
Performance Expectations
Success in this role is measured by:
  • Timely response to system alerts
  • Accuracy in issue evaluation and escalation
  • Quality and completeness of documentation
  • Meeting service level agreements (SLAs)
  • Positive customer feedback
  • Completion of required training and certifications
Growth Opportunities
This role provides a starting point for long-term careers within KBS's operations and technology teams. Advancement opportunities may include:
  • ROC Operator - Level 2
  • Remote Systems Specialist
  • Building Automation Support
  • Operations Supervisor
  • Monitoring & Analytics roles

Advancement is performance-based and supported by structured training pathways.
Why Work at KBS
  • Be part of a growing digital facilities and remote operations platform
  • Gain exposure to advanced smart building technologies
  • Access formal training and certification programs
  • Contribute to mission-critical operations that impact customer uptime
  • Join a company focused on safety, performance, and innovation
Compensation & Benefits
  • Competitive hourly pay
  • Medical benefits package
  • Paid time off
  • 401(k) with company match

Apply