Performance Improvement Project Manager Jobs in Charleston, SC

Javvy is on a mission to set a new standard for café favorites with better-for-you beverages that are craveable, convenient, and without compromise. Positioned at the intersection of café culture, convenience, and functional nutrition, we’re reimagining the drinks people buy every day — proving you don’t have to compromise between great taste and quality ingredients. What began as a cult-favorite DTC brand has rapidly scaled into an omnichannel business, now expanding into major retail while building a loyal community around better-for-you café favorites.

We're looking for a Performance Creative Project Manager to own the operational execution of that department — making sure projects, people, and resources move efficiently from kickoff through launch. This role owns the systems, workflows, and coordination that let us produce creative work at scale: capacity planning, project management, resource allocation, and cross-functional communication, all in service of delivering high-quality work on time while maintaining operational excellence.

You’ll serve as the operational backbone of the department — continuously improving processes, eliminating bottlenecks, and building the structure that lets our creative teams perform at their highest level.

• Department capacity planning, project assignment, and resource allocation

• Production scheduling and workflow management from kickoff to launch

• Cross-functional communication with Strategy, Paid Media, and Product Marketing

• Office operations, equipment, and prop inventory

• SOPs, workflow optimization, and operational documentation

• Task compliance and process consistency across the department

Project & Production Management

• Assign creative work across editors, designers, creators, and production teams based on capacity, priorities, and business needs

• Monitor project progress to keep launches on schedule and coordinate timelines from kickoff through final delivery

• Balance workloads across the department to maximize efficiency while preventing resource constraints

Capacity & Resource Planning

• Own department capacity planning and proactively adjust assignments as priorities shift

• Spot staffing or resource constraints before they impact production, and recommend hiring or contractor support

Operational Excellence

• Develop and maintain department SOPs, workflows, and operational standards

• Identify bottlenecks and implement scalable process improvements

• Maintain operational visibility across every active project and initiative

Cross-Functional Coordination

• Serve as the primary operational liaison between Performance Creative and cross-functional partners

• Coordinate timelines, priorities, and deliverables with Strategy, Paid Media, Product Marketing, and Operations

• Facilitate smooth handoffs between teams to eliminate delays and friction

Department Operations

• Own day-to-day operations of the Performance Creative office and equipment inventory (cameras, lighting, mics, computers, and more)

• Coordinate purchasing, organization, and replenishment of production equipment, props, and supplies

• Partner with Finance and Operations on equipment budgeting, maintenance, and replacement planning

Process Compliance

• Ensure adherence to naming conventions, tagging, file organization, and workflow standards

• Monitor task completion and hold the team accountable to established processes

• You have 4–6+ years in creative operations, marketing operations, production, or project management

• 2+ years owning high-volume creative or marketing workflows — DTC, performance marketing, agency, or startup experience preferred

• Proven track record with capacity planning, resource allocation, production scheduling, and workload balancing

• Experience coordinating multidisciplinary teams — editors, designers, creators, strategists, and contractors

• A history of building SOPs, improving workflows, and eliminating operational bottlenecks

• Advanced proficiency with project-management tools such as Notion and Google Suite

• Strong cross-functional communication skills and comfort managing competing priorities

• Bonus: experience with production equipment/studio operations, paid social or performance creative workflows, and people management

• Competitive Salary

• 100% Company-Paid Health, Dental, Vision & Life Insurance for employees
  (Family coverage available at employee cost)

• 401(k) Retirement Plan

• Parental Leave

• Free Access to Javvy Products

• Career Growth Opportunities

• Collaborative, Fast-Paced Start-Up Environment

Equal Opportunity Employer

Javvy is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All employment decisions are made based on qualifications, merit, business needs, and applicable laws.

This job description is not intended to be an exhaustive list of duties, responsibilities, or qualifications and may be modified as business needs evolve.