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Perfect Venue Jobs (NOW HIRING)

Perfect Venue

Head of Marketing

Santa Fe, NM · On-site

At Perfect Venue we are on a mission to bring communities together by making it effortless to plan events. We combine intuitive software with AI agents that make it easy for venues to increase sales ...

Perfect Venue

Head of Marketing

San Francisco, CA · On-site

At Perfect Venue we are on a mission to bring communities together by making it effortless to plan events. We combine intuitive software with AI agents that make it easy for venues to increase sales ...

Perfect Venue

Head of Engineering

Santa Fe, NM · On-site

At Perfect Venue we are on a mission to bring communities together by making it effortless to plan events. We combine intuitive software with AI agents that make it easy for venues to increase sales ...

Perfect Venue

Head of Engineering

San Francisco, CA · On-site

$220K - $280K/yr

At Perfect Venue we are on a mission to bring communities together by making it effortless to plan events. We combine intuitive software with AI agents that make it easy for venues to increase sales ...

The KC Live!

Host - McFadden's Sports Saloon

Kansas City, MO · On-site

$13.75 - $17/hr

The restaurant and bar is equipped with state of the art technology including digital surround sound and high definition plasma TV's making it the perfect venue to watch sports and hang out with ...

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Perfect Venue information

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$29K

$58.7K

$81.5K

How much do perfect venue jobs pay per year?

As of Sep 14, 2026, the average yearly pay for perfect venue in the United States is $58,681.00, according to ZipRecruiter salary data. Most workers in this role earn between $48,000.00 and $65,000.00 per year, depending on experience, location, and employer.

What is the difference between Perfect Venue vs Event Coordinator?

AspectPerfect VenueEvent Coordinator
CredentialsVenue management certifications, hospitality experienceEvent planning certifications, hospitality or marketing background
Work EnvironmentVenue facilities, event spaces, on-site managementOff-site planning, client meetings, on-site event supervision
Industry UsageHotels, conference centers, event spacesCorporate events, weddings, social gatherings

Perfect Venue focuses on managing and maintaining event spaces, ensuring venue readiness and operations. Event Coordinators handle the planning, organization, and execution of events, often working across multiple venues. While both roles collaborate closely, Perfect Venue specializes in venue logistics, whereas Event Coordinators focus on event details and client needs.

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Perfect Venue jobs near you
Infographic showing various Perfect Venue job openings in the United States as of September 2026, with employment types broken down into 1% As Needed, 63% Full Time, 27% Part Time, and 9% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $58,681 per year, or $28.2 per hour.

Senior Customer Success Specialist - San Francisco

Santa Fe, NM • On-site

Perfect Venue
Software Development • 11 - 50 employees
Learn more about Perfect Venueexternal

Other

Medical, Dental, Vision, Retirement, PTO

Posted 12 days ago

Job description

About Us

The more AI does, the more people want to be in the same room. The retirement party. The rehearsal dinner. The offsite where a team that has only met over video finally sits at one table.

Someone has to make those gatherings happen, and today that person is drowning. Private events and group dining are an $80 billion market in the United States, and most of it still runs on email chains and spreadsheets or legacy software.

At Perfect Venue we are on a mission to bring communities together by making it effortless to plan events. We combine intuitive software with AI agents that make it easy for venues to increase sales, save hours every week, and bring their communities together.

We are backed by top investors and operators like the Hustle Fund, Defy.vc, Amity Ventures and are used by thousands of venues nationwide from Michelin star restaurants to your favorite bar.

Role Overview

We are looking for a Senior Customer Success Specialist to support, onboard, and grow our customers. This role is responsible for delivering an exceptional customer experience from initial implementation through ongoing account management. You will serve as a trusted partner to venue operators, ensuring they are successful with Perfect Venue and maximizing the value of our platform.

This is an in-office role 3-4 days/week in San Francisco.

Key Responsibilities

Onboarding

  • Lead new customer onboarding and implementation
  • Conduct product training sessions for venue teams
  • Ensure successful setup of accounts, workflows, and integrations
  • Guide customers to early wins and product adoption

Account Management

  • Own a book of existing venue accounts and build relationships
  • Run proactive check-ins tied to the customer's season, catching low usage or slipping engagement before it turns into a cancellation
  • Identify and sell add-ons that fit the venue's actual workflow, including payments, additional users, and premium modules

Customer Support

  • Respond to customer inquiries via chat, email, and video calls
  • Troubleshoot issues and provide timely, thoughtful solutions
  • Escalate product bugs or complex issues to the appropriate internal teams
  • Maintain high customer satisfaction and response time standards

Qualifications

  • 4+ years of experience in a Customer Success/Account Management role
  • Strong communication skills, both written and verbal
  • Comfortable leading video calls and product demos
  • Highly organized and detail oriented
What We Offer
  • Competitive compensation including meaningful equity you’ll actually be able to use
  • Medical, vision, and dental with paid premiums for you, cost-sharing for dependents
  • Flexible PTO & 401(k)
  • Daily lunches when onsite
  • Unlimited book budget
  • Company laptop
  • Complimentary One Medical membership for you and your family
Perfect Venue is committed to building a winning team

We provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. We will work to provide reasonable accommodations to applicants with physical and mental disabilities.

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