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Penn Mutual Life Insurance Jobs (NOW HIRING)

Pennmutual

$95K - $100K/yr

Penn Mutual Asset Management. LLC ("PMAM") is a registered investment adviser and wholly owned subsidiary of The Penn Mutual Life Insurance Company. PMAM is committed to serving the institutional ...

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Penn Mutual Life Insurance information

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$30.5K

$88.1K

$131.5K

How much do penn mutual life insurance jobs pay per year?

As of Jun 9, 2026, the average yearly pay for penn mutual life insurance in the United States is $88,115.00, according to ZipRecruiter salary data. Most workers in this role earn between $72,500.00 and $100,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the Penn Mutual Life Insurance position, and why are they important?

To excel at Penn Mutual Life Insurance, a strong background in financial services, sales, and insurance fundamentals—often evidenced by a bachelor's degree and appropriate state licensing—is essential. Familiarity with CRM software, illustration tools, and Penn Mutual’s proprietary systems is commonly expected. Outstanding interpersonal skills, integrity, and the ability to build lasting client relationships help professionals stand out. These skills are vital for ensuring client trust, achieving sales targets, and providing tailored financial solutions.

What is a Penn Mutual Life Insurance job?

A Penn Mutual Life Insurance job typically involves working as a financial professional, advisor, or agent to help clients with life insurance and financial planning services. Employees may sell insurance policies, provide investment guidance, and assist individuals in securing their financial future. Roles can vary from sales and customer service to underwriting and management. Penn Mutual emphasizes a supportive work environment, professional growth, and a commitment to client-centered service.

What does a typical day look like for a Life Insurance Agent at Penn Mutual?

A typical day for a Life Insurance Agent at Penn Mutual involves meeting with prospective and current clients, analyzing their financial needs, and recommending appropriate insurance solutions. Agents spend time networking, generating leads, following up on referrals, and processing applications using digital tools. The role also includes ongoing education on new products and maintaining strong documentation for compliance purposes. Collaboration with underwriters, support staff, and other financial professionals is common to ensure clients receive comprehensive service. This dynamic environment provides opportunities for both independent work and strong team support.

More about Penn Mutual Life Insurance jobs
What cities are hiring for Penn Mutual Life Insurance jobs? Cities with the most Penn Mutual Life Insurance job openings:
What states have the most Penn Mutual Life Insurance jobs? States with the most job openings for Penn Mutual Life Insurance jobs include:
What job categories do people searching Penn Mutual Life Insurance jobs look for? The top searched job categories for Penn Mutual Life Insurance jobs are:
Penn Mutual Life Insurance jobs near you
Infographic showing various Penn Mutual Life Insurance job openings in the United States as of June 2026, with employment types broken down into 1% As Needed, 78% Full Time, and 21% Part Time. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $88,115 per year, or $42.4 per hour.
Service Professional

Service Professional

Penn Mutual Life Insurance Company

Remote

Full-time

Posted 13 days ago

Job description

Job Description:
Job Description
The Service Professional plays a vital role in delivering Top-Tier Service to our clients, ensuring each interaction reflects Penn Mutual's unwavering commitment to excellence. Our team members take ownership of building meaningful relationships with every caller and embrace the accountability that comes with being a trusted voice of Penn Mutual to our policyholders, beneficiaries, and Financial Professionals.
Those selected for this role will demonstrate a passion for best-in-class service, managing a variety of inbound calls with care and professionalism. Responsibilities include actively listening to callers' needs, resolving inquiries promptly and accurately, educating on policy details, and proactively identifying solutions that support both immediate and long-term goals. Every interaction should foster a seamless, thoughtful, and trusted customer experience.
We have embraced a flexible approach to work as we are 100% remote. This model allows you to balance your life and bring your whole self to work so that you can focus on providing top-tier service to our financial professionals and the account holders.
Responsibilities.
  • Compassionate problem solver for our clients and policy beneficiaries.

  • Empathetically listen to clients' concerns, provide emotional support during challenging situations, and offer solutions that meet their current and future needs.

  • Serve as a dedicated advocate for policyholders, understanding their unique needs and advocating on their behalf within the organization to ensure their concerns are addressed promptly and efficiently.

  • Demonstrate a commitment to continuous improvement by actively seeking feedback, participating in training programs, and implementing best practices in Customer Success.

  • Develop in-depth knowledge of Penn Mutual's life and annuity products.

  • Manage a wide range of inbound client inquiries with professionalism and accuracy.

  • Investigate and follow up on basic or routine questions/issues to resolve concerns in an accurate and timely manner.

  • Accept ownership of the interaction and provide a high caliber of service and follow-through.

  • Interpret each request and navigate multiple administration systems as well as our workflow and imaging tools to gain and document needed information.

  • Process routine financial and non-financial transactions and document records with consistent quality, attention to detail, and according to department policies and procedures.

  • Recommend and facilitate process changes to continuously improve customer experience.

  • Meet or exceed individual and team performance goals and service metrics.

  • Escalate more complex issues as appropriate.

  • Responsible for adherence to the company's framework of internal controls.

  • Work collaboratively and may participate on project teams as needed.

  • Ability to work a shift currently between the hours of 8am ET and 6pm ET, Monday through Friday.

  • Complies with all company and site policies and procedures.

  • Remains current in profession and industry trends.

  • Successfully completes regulatory and job training requirements.

  • Performs other duties as assigned.

Skills and Abilities
  • A customer service attitude that demonstrates professionalism, confidence as well as a friendly, supportive tone over the phone.

  • Ability to comprehend and articulate complex life insurance and/or annuity product information and business processes.

  • Execute requests with urgency, thoroughness, and professionalism.

  • Ability to navigate multiple systems and resources.

  • Excellent analytical and organizational skills with attention to detail.

  • Excellent communication skills, both verbal and written, required.

  • Willingness and proven ability to work on multiple tasks and adapt to a changing work environment.

  • Excellent problem-solving skills - the ability to see beyond the request by the caller to determine what may be intended.

  • Willingness and ability to work under pressure and meet deadlines.

  • Ability to make a positive contribution as demonstrated by learning new skills and making suggestions for process/procedure improvement.

  • Ability to work with others in a collaborative team environment.

  • Some roles may be specified to require proficiency in Spanish.

Education
  • H.S. Diploma or Equivalent required.

  • FINRA Series 6 license strongly preferred.

  • Bachelor's Degree or higher preferred.

  • Industry certifications such as LOMA preferred.

Experience
  • 1-3 years of direct or related customer service experience with life insurance, annuities, or financial services required.

  • Experience with life insurance/annuity products required.

  • Experience with providing customer service in a contact center required.

  • Solid working knowledge Microsoft Office products such as Excel, Word, and Outlook required.

  • Experience with Five9s systems preferred.

Base Salary Range: $48,000 - $52, 000
#hp
For over 175 years, Penn Mutual has empowered individuals, families and businesses on the journey to achieve their financial goals. Through our partnership with Financial Professionals across the U.S., we help instill the confidence and reliability that comes from a stronger financial future. Penn Mutual and its affiliates offer a comprehensive suite of competitive products and services to meet the unique needs of Financial Professionals and their clients, including life insurance, annuities, wealth management and institutional asset management. To learn more, including current financial strength ratings, visit www.pennmutual.com.
Penn Mutual is committed to Equal Employment Opportunity (EEO). We provide employment and advancement opportunities to all qualified applicants and associates, according to applicable laws. This is reflected in our practices for hiring, placement, promotion, transfer, demotion, layoff, termination, recruitment, compensation, selection or training, and all other terms and conditions of employment. All employment-related decisions and practices are free from unlawful discrimination. This includes: race, creed, color, national origin, ancestry, citizenship age, gender (including pregnancy), sexual orientation, gender identity or expression, domestic partnership or civil union status, marital status, genetic information, disability, religious observance or practice, liability, veteran status or any other classification protected under applicable law.

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