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Pcc Level Coach Jobs (NOW HIRING)

Averhealth

Operations Manager

Allentown, PA · On-site

$67K - $72K/yr

Provide coaching and support to improve PCC performance and operational reliability * Conduct or ... Provide feedback loops to internal teams based on site-level performance trends Travel Requirement

Averhealth

Operations Manager

Scottsville, KY · On-site

$60K - $65K/yr

Provide coaching and support to improve PCC performance and operational reliability * Conduct or ... Provide feedback loops to internal teams based on site-level performance trends Travel Requirement

PCC MEDICAL HOLDINGS LLC

Front Desk

Fort Lauderdale, FL · On-site

$18 - $20/hr

Office Manager PCC Medical Holding, LLC (Physician Care Centers) is a dynamic and fast-growing ... In leading, teaching, and coaching our organization to demonstrate the care, tolerance, and respect ...

PCC MEDICAL HOLDINGS LLC

Medical Assistant

Lake Worth, FL · On-site

$18 - $20/hr

Office Manager PCC Medical Holding, LLC (Physician Care Centers) is a dynamic and fast-growing ... In leading, teaching, and coaching our organization to demonstrate the care, tolerance, and respect ...

PCC MEDICAL HOLDINGS LLC

Medical Assistant

Lake Worth, FL · On-site

$17 - $19/hr

Office Manager PCC Medical Holding, LLC (Physician Care Centers) is a dynamic and fast-growing ... In leading, teaching, and coaching our organization to demonstrate the care, tolerance, and respect ...

PCC MEDICAL HOLDINGS LLC

Medical Assistant

Stuart, FL · On-site

$18 - $20/hr

Office Manager PCC Medical Holding, LLC (Physician Care Centers) is a dynamic and fast-growing ... In leading, teaching, and coaching our organization to demonstrate the care, tolerance, and respect ...

PCC MEDICAL HOLDINGS LLC

Medical Assistant

Sanford, FL · On-site

$17 - $19/hr

Office Manager PCC Medical Holding, LLC (Physician Care Centers) is a dynamic and fast-growing ... In leading, teaching, and coaching our organization to demonstrate the care, tolerance, and respect ...

PCC MEDICAL HOLDINGS LLC

Medical Assistant

Melbourne, FL · On-site

$18 - $20/hr

Office Manager PCC Medical Holding, LLC (Physician Care Centers) is a dynamic and fast-growing ... In leading, teaching, and coaching our organization to demonstrate the care, tolerance, and respect ...

PCC MEDICAL HOLDINGS LLC

Medical Assistant

Piedmont, SC · On-site

$18 - $20/hr

Office Manager PCC Medical Holding, LLC (Physician Care Centers) is a dynamic and fast-growing ... In leading, teaching, and coaching our organization to demonstrate the care, tolerance, and respect ...

PCC MEDICAL HOLDINGS LLC

Medical Assistant

Lake Worth, FL · On-site

$18 - $20/hr

Office Manager PCC Medical Holding, LLC (Physician Care Centers) is a dynamic and fast-growing ... In leading, teaching, and coaching our organization to demonstrate the care, tolerance, and respect ...

Connection

Sr Technician - PCC

Wilmington, OH · On-site

$25.72 - $32.60/hr

To support employees, we provide free therapy visits, mental health coaching and tools, and ... Has a goal of maintaining the department quality numbers as well as maintaining a minimal level of ...

CONNECTION

Project Coordinator - PCC

Wilmington, OH · On-site

To support employees, we provide free therapy visits, mental health coaching and tools, and ... while keeping stress level at a minimum. * Strong communication skills with ability to ask ...

CONNECTION

Sr Technician - PCC

Wilmington, OH · On-site

To support employees, we provide free therapy visits, mental health coaching and tools, and ... Has a goal of maintaining the department quality numbers as well as maintaining a minimal level of ...

Connection

Sr Technician - PCC

Wilmington, OH

$25.72 - $32.60/hr

To support employees, we provide free therapy visits, mental health coaching and tools, and ... minimal level of backlog. · Ability to increase the overall productivity of the department. · ...

Gn

Regional Sales Manager

Charlotte, NC · On-site

$80K/yr

... clinic-level goals and results. Conduct regular field visits and in-office coaching to observe ... Develop Patient Care Coordinator (PCC) performance by working with PCCs on sales coordination and ...

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Pcc Level Coach information

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$12

$23

$34

How much do pcc level coach jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for pcc level coach in the United States is $23.46, according to ZipRecruiter salary data. Most workers in this role earn between $18.03 and $27.64 per hour, depending on experience, location, and employer.

What is a PCC Level Coach?

A PCC Level Coach is a professional who has earned the Professional Certified Coach (PCC) credential from the International Coaching Federation (ICF). This designation demonstrates that the coach has completed extensive training, has significant coaching experience (at least 500 hours), and has passed a rigorous assessment process. PCC Level Coaches are proficient in applying core coaching competencies and adhere to high ethical standards. They work with individuals or groups to help them achieve personal or professional goals through a structured coaching process.

What are the key skills and qualifications needed to thrive as a PCC Level Coach?

To thrive as a PCC (Professional Certified Coach) Level Coach, you need a deep understanding of coaching methodologies, strong active listening, and questioning skills, generally supported by an ICF-accredited training program and at least 500 hours of coaching experience. Familiarity with coaching platforms, assessment tools, and ICF Core Competencies is typically required, along with maintaining ICF PCC certification. Exceptional emotional intelligence, rapport-building, and the ability to provide constructive feedback are standout soft skills in this role. These skills ensure coaches can facilitate meaningful client growth, uphold ethical standards, and achieve measurable coaching outcomes.

What are some common challenges faced by a PCC Level Coach when supporting client growth, and how can they be addressed?

As a PCC Level Coach, one common challenge is navigating clients' resistance to change or deeply ingrained habits. This requires strong active listening, patience, and the ability to ask powerful, open-ended questions that encourage self-reflection. Another challenge can be maintaining professional boundaries while building trust and rapport. Regular supervision, ongoing professional development, and peer support can help coaches address these challenges effectively while delivering impactful coaching experiences.

What is the difference between Pcc Level Coach vs ICF Certified Coach?

AspectPcc Level CoachICF Certified Coach
CertificationsICF PCC CredentialICF Certification (ACC, PCC, MCC)
Work EnvironmentProfessional coaching settings, corporate, private practiceVaries; corporate, private, or organizational coaching
Industry UsageCommonly used in coaching industry, recognized globallyWidely recognized, often used as a standard for coaching credentials

The Pcc Level Coach holds an ICF PCC credential, indicating advanced coaching skills and experience. An ICF Certified Coach may hold various certifications (ACC, PCC, MCC), with PCC being a specific level. While both are recognized in the coaching industry, the Pcc Level Coach specifically refers to the credential level, whereas ICF Certified Coach is a broader term encompassing all ICF credentials. The Pcc Level Coach typically works in similar environments as other ICF-certified coaches, serving clients in corporate, private, or organizational settings.

More about Pcc Level Coach jobs

What cities are hiring for Pcc Level Coach jobs?

Cities with the most Pcc Level Coach job openings:

What states have the most Pcc Level Coach jobs?

States with the most job openings for Pcc Level Coach jobs include:

What job categories do people searching Pcc Level Coach jobs look for?

The top searched job categories for Pcc Level Coach jobs are:

Pcc Level Coach jobs near you
Infographic showing various Pcc Level Coach job openings in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $48,790 per year, or $23.5 per hour.

Operations Manager

Averhealth

Allentown, PA • On-site

$67K - $72K/yr

Other

Re-posted 14 days ago

Averhealth rating

6.0

Company rating: 6.0 out of 10

Based on 10 frontline employees who took The Breakroom Quiz

111th of 120 rated laboratories

Job description

The Operations Manager is responsible for overseeing service delivery, performance, and execution across assigned Patient Care Centers (PCCs). This role focuses on internal operations: ensuring compliance with protocols, resolving field-level issues, supporting site staff, and executing service commitments based on customer tier level. The role was created to streamline field execution and improve operational consistency across the organization.
Position in the Org Structure:
  • Reports to the Regional Manager
  • Works closely with Account Managers, Customer Service, and Internal departments (Training, IT, and other support teams)

Key Responsibilities:
  • PCC Oversight & Performance
    • Monitor daily operations to ensure testing is completed accurately and on time
    • Support site scheduling, staffing, inventory management, and process adherence
    • Conduct regular check-ins with PCCs to reinforce expectations and ensure SOP compliance
    • Monitor testing volume trends across assigned PCCs to ensure staffing and scheduling align with demand
    • Notify upper management of significant increases or decreases in volume that may impact staffing, logistics, or service levels
    • Conduct training or retraining as needed

Conduct performance reviews for assigned staff
  • Issue Resolution & Escalations
    • Troubleshoot site-level problems such as missed pickups, supply shortages, or equipment failures
    • Act as the first escalation point for PCCs when they encounter operational barriers
    • Partner with Customer Service when field issues impact ticket resolution or service delays
  • Execution of Tiered Service Model
    • Prioritize workload and responsiveness based on customer tier (e.g., Tier 1 co-located sites vs. Tier 3 virtual sites)
    • Ensure Tier 1 accounts receive high-touch, proactive support and daily review
    • Maintain baseline service quality and timely response for all customers, regardless of tier
  • Operational Consistency & Compliance
    • Ensure sites are operating in line with internal protocols, safety standards, and chain of custody requirements
    • Identify trends or repeated failures and implement corrective actions
    • Provide coaching and support to improve PCC performance and operational reliability
    • Conduct or oversee monthly audits for each location
  • Systems & Documentation
    • Utilize CRM, Freshdesk, and other tools to manage workflows, track resolution times, and document site needs
    • Maintain visibility into ticket volumes and coordinate internal follow-ups to reduce backlog
    • Capture process gaps and recommend updates to SOPs or tools based on field activity
  • Collaboration Across Support Teams
    • Work closely with Training, Logistics, Compliance, and other departments to ensure cohesive service delivery
    • Communicate clearly across functions when PCC needs impact broader operations
    • Provide feedback loops to internal teams based on site-level performance trends

Travel Requirement
  • This is a field-based office role; not remote
  • Requires at least 75% travel to assigned locations, including weekly visits to assigned PCCs and co-located locations.
  • Responsibilities include conducting audits, providing on-site operational support, coaching site staff, and resolving issues in person

Ideal Skills & Experience:
  • In-depth understanding of drug testing protocols and operational workflows
  • Strong problem-solving and decision-making ability in a fast-paced environment
  • Familiarity with performance metrics and operational KPIs
  • Excellent organizational skills and ability to manage competing priorities
  • Comfortable using support platforms like CRM or Freshdesk
  • Field operations experience strongly preferred

Primary Goal:
Deliver consistent, compliant, and efficient service across all assigned PCCs by owning the operational side of customer delivery, resolving issues quickly, supporting site teams, and driving process consistency that aligns with our centralized service strategy.
The responsibilities outlined herein are representative of the role but not all-inclusive. Employees in this position will be required to perform additional duties as assigned or necessary to meet the needs of the organization.

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