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Pbx Engineer Remote Jobs in California (NOW HIRING)

IDT

Senior/Lead VoIP (Asterisk) Engineer

San Jose, CA · On-site +1

The team is building a cloud PBX solution based on Asterisk. We expect you to have strong problem ... Remote b2b (Georgia-Moldova) or on-site employment (Belarus-Moldova) work opportunity! * Stable job ...

PTP

Genesys Architect - REMOTE

Sacramento, CA · On-site +1

Lead a team of engineers in implementation activities * Expert hands-on experience with Genesys ... PBX to Genesys SIP Migration * J2EE (Java, Servlets, JSP, EJB, JSF) * .NET (C#, ASP.NET, ADO.NET)

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Pbx Engineer Remote information

What are the key skills and qualifications needed to thrive as a PBX Engineer (Remote), and why are they important?

To thrive as a PBX Engineer (Remote), you need strong knowledge of telephony systems, VoIP protocols, network troubleshooting, and typically a degree in computer science or a related field. Familiarity with PBX platforms such as Avaya, Cisco, or Asterisk, and experience with SIP, TCP/IP, and relevant certifications (e.g., CCNA Voice) are usually required. Excellent problem-solving, communication, and time-management skills help remote engineers effectively support clients and collaborate with distributed teams. These skills and qualities ensure reliable telecommunication services, swift issue resolution, and seamless remote operations.

What is a PBX Engineer and what do they do when working remotely?

A PBX (Private Branch Exchange) Engineer is a telecommunications professional responsible for installing, configuring, maintaining, and troubleshooting business phone systems, both hardware and software-based. When working remotely, a PBX Engineer typically manages these systems via secure remote access tools, monitors system performance, applies updates, and resolves user issues without being onsite. They also collaborate with IT teams and vendors to ensure the communication infrastructure operates efficiently and securely.

What are some common challenges faced by remote PBX Engineers, and how can they effectively address them?

Remote PBX Engineers often encounter challenges such as troubleshooting complex telephony issues without physical access to hardware and coordinating with on-site teams across different time zones. To overcome these obstacles, it's essential to develop strong communication skills, be proficient with remote diagnostic tools, and maintain detailed documentation of the systems. Leveraging collaboration platforms and establishing clear escalation procedures can also help ensure timely and efficient problem resolution while working remotely.

What is the difference between Pbx Engineer Remote vs Pbx Technician?

AspectPbx Engineer RemotePbx Technician
CredentialsCertifications in VoIP, networking, and PBX systemsBasic certifications or on-the-job training in PBX systems
Work EnvironmentRemote, often collaborating with teams and clients onlineOn-site or remote, primarily hands-on with hardware and systems
Industry UsageTelecommunications, IT, and enterprise communication providersTelecom companies, service providers, and technical support teams

The main difference between a Pbx Engineer Remote and a Pbx Technician lies in their roles and responsibilities. Pbx Engineers typically focus on designing, configuring, and maintaining complex PBX and VoIP systems remotely, requiring advanced certifications. Pbx Technicians usually handle installation, troubleshooting, and maintenance tasks, often with more hands-on work. Both roles are essential in the telecommunications industry, but the Engineer role emphasizes remote system management and advanced technical skills.

What are popular job titles related to Pbx Engineer Remote jobs in California? For Pbx Engineer Remote jobs in California, the most frequently searched job titles are:
What job categories do people searching Pbx Engineer Remote jobs in California look for? The top searched job categories for Pbx Engineer Remote jobs in California are:
What cities in California are hiring for Pbx Engineer Remote jobs? Cities in California with the most Pbx Engineer Remote job openings:
Pbx Engineer Remote jobs near you
Senior/Lead VoIP (Asterisk) Engineer

Senior/Lead VoIP (Asterisk) Engineer

IDT

San Jose, CA • On-site, Remote

Other

Re-posted 13 hours ago

Job description

We're looking for a Senior/Lead Asterisk Developer to help us build and scale a cloud PBX solution based on Asterisk.
 
The team is building a cloud PBX solution based on Asterisk. We expect you to have strong problem-solving skills, be self-motivated, initiative, and responsible.
 
Your daily duties will include implementing different SIP proxy features using Asterisk with respect to high availability and scalability.
You are not limited to Asterisk - we welcome you to be involved in all parts of a large ecosystem built around Asterisk.
 
You will work with automated CI/CD processes and get a chance to improve your knowledge in cloud infrastructure and networks.
In this role, you will also:
  • Design and implement advanced Asterisk dialplans.
  • Debug and fix issues inside Asterisk core, modules, and C-based extensions.
  • Analyze and interpret stack traces, crashes, memory issues, and performance bottlenecks.
  • Implement patches, backports, or enhancements directly in Asterisk source code.
  • Develop custom modules (C/C++), when needed.
  • Apply deep understanding of SIP signaling, RTP, SDP negotiation, codecs, and NAT traversal.
  • Troubleshoot SIP flows.
  • Work with trunk groups, carriers, PSTN routing, and failover logic.
  • Work with Linux systems (systemd, networking, tuning, kernel parameters).
  • Work with Asterisk in cloud environments (AWS preferred).Participate in architecture decisions for resilient and scalable telephony clusters.
Requirements:
  • Have at least 7+ years of production experience with large-scale deployments (call servers with 60k+ active users).
  • Have contributions in https://github.com/asterisk/asterisk/.
  • Have experience with CI/CD, clouds, Linux & networking.
  • Have a good level of English (B2 or higher).
  • (For Lead level) Are ready to act as the technical lead for the Asterisk domain.
  • (For Lead level) Can work cross-team with backend developers, infra/DevOps, QA, and product owners.
  • (For Lead level) Own best practices, code quality, and documentation.
We are pleased to offer:
  • Remote b2b (Georgia-Moldova) or on-site employment (Belarus-Moldova) work opportunity!
  • Stable job with long-term growth perspective.
  • Competitive salary with annual performance review.
  • Really good hardware.
  • An exciting and challenging job with talented people around.
  • Continuous learning and career growth opportunities.
  • Compensation for professional training, seminars, and conferences.
  • Referral program - get rewarded for helping us grow the team with talented people.
  • Company-supported English classes to enhance your professional growth.
  • More perks for the Minsk and Chisinau office employees.
A few words about us:
 
IDT Corporation is a global communications company founded in 1990 and headquartered in Newark, New Jersey. We are industry leaders in prepaid communication and payment services and one of the largest international voice carriers. We are listed on the NYSE, employ over 1800 people across 20 countries, and have over $1.5 billion in revenues. 
 
We are not "another big IT corporation"- we encourage and support in-house entrepreneurs in developing their ideas into business actions.
 
Net2Phone is a rapidly growing global provider of unified cloud communications solutions. It solves the problem of cost optimization for businesses in more than 50 countries, providing them with high-quality VoIP services. Net2Phone provides businesses with an integrated communications suite featuring powerful collaboration tools such as voice, messaging, chat, and unlimited domestic and international calling to 23+ countries. 
The product was named 'VoIP Supplier of the Year' by the Telecom Consulting Group in 2018.
 
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
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