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Paysafe Jobs (NOW HIRING)

Paysafe

Customer Success Manager

Jacksonville, FL · On-site

Paysafe is a leading payments platform with an extensive track record of serving merchants and consumers in the global entertainment sectors. Its core purpose is to enable businesses and consumers to ...

Paysafe

Premier Client Services Representative

Jacksonville, FL · On-site

$14.50 - $19.50/hr

Paysafe is a leading payments platform with an extensive track record of serving merchants and consumers in the global entertainment sectors. Its core purpose is to enable businesses and consumers to ...

Paysafe

AI Delivery Lead

Jacksonville, FL · On-site

Paysafe is a leading payments platform with an extensive track record of serving merchants and consumers in the global entertainment sectors. Its core purpose is to enable businesses and consumers to ...

PAYSAFE

Customer Service Representative

Westlake Village, CA · On-site

$16.75 - $22.75/hr

The Customer Service Representative is responsible for answering merchant inquiries in a high-volume, fast paced call center environment. They are required to meet/exceed merchant expectations and ...

Paysafe

Customer Success Manager

Jacksonville, FL · On-site

The Customer Success Manager (CSM), Direct Merchants, is responsible for managing and growing B2B merchant relationships, ensuring a seamless customer experience across the lifecycle. The CSM drives ...

Paysafe

Risk Strategy Data Analyst

Jacksonville, FL · On-site

Risk Strategy Data Analyst The Strategic Risk Data Analyst will be responsible for conceptualizing and developing data-driven risk solutions by applying advanced analytical techniques. This ...

YouLend

Partner Solutions Engineer

Atlanta, GA · On-site

... Paysafe, Just Eat Takeaway and Takepayments. Our software platform and APIs enable our partners to offer flexible financing products, in their desired branding, to their merchant base. With YouLend ...

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Paysafe information

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How much do paysafe jobs pay per hour?

As of Jun 29, 2026, the average hourly pay for paysafe in the United States is $23.03, according to ZipRecruiter salary data. Most workers in this role earn between $18.99 and $26.92 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Paysafe Payments Specialist, and why are they important?

To thrive as a Paysafe Payments Specialist, you need expertise in payment processing, fraud prevention, and financial regulations, often supported by a degree in finance, business, or a related field. Familiarity with payment gateway platforms, compliance tools, and industry-standard systems like AML and KYC is essential. Strong analytical thinking, attention to detail, and effective communication skills help build trust with clients and ensure accurate transaction handling. These skills are crucial for maintaining secure, compliant, and efficient payment operations in a dynamic financial services environment.

What is the difference between Paysafe vs Payment Processor?

AspectPaysafePayment Processor
Credentials/CertificationsPayment industry certifications, PCI DSS compliancePayment industry certifications, PCI DSS compliance
Work EnvironmentFinancial technology companies, online payment platformsFinancial institutions, e-commerce companies
Employer & Industry UsagePayment service providers, online merchantsMerchants, banks, financial institutions
Common Search/ComparisonYesYes

While Paysafe is a specific company providing online payment solutions, a Payment Processor is a broader term for companies that handle electronic payment transactions. Paysafe operates as a payment processor, but not all payment processors are Paysafe. Understanding this distinction helps in choosing the right service provider for online payment needs.

Is Paysafe a legitimate company?

Paysafe is a well-established global payments provider that offers financial services and digital payment solutions. It is a legitimate company with a strong presence in the industry, and many job roles within the company require knowledge of payment processing and security protocols.

What are some typical challenges faced by professionals working at Paysafe in the payments industry?

Professionals at Paysafe often navigate a fast-paced environment where adapting to rapidly changing regulations and evolving payment technologies is crucial. Team members regularly collaborate across departments, such as compliance, technology, and customer support, to ensure secure and seamless payment processing for clients worldwide. Staying updated on industry trends and maintaining data security are ongoing challenges, but Paysafe provides strong support and resources for professional development. This dynamic environment offers valuable experience and opportunities for career advancement within the fintech sector.

What is a Paysafe job and what do employees do?

A job at Paysafe typically involves working for a global payments company that offers digital wallets, online payments, and payment processing services. Employees at Paysafe may work in roles such as software development, customer support, risk management, sales, or compliance. Their primary responsibilities often include developing and maintaining secure payment solutions, assisting customers and merchants, ensuring regulatory compliance, and supporting business growth through innovative financial technology. Paysafe values teamwork, innovation, and a customer-focused approach. Working at Paysafe provides opportunities to contribute to the fast-growing fintech industry.

What does the company Paysafe do?

Paysafe is a global payments provider that offers digital payment solutions, including online payment processing, e-wallets, and prepaid cards. Employees in related roles may work with payment platforms, security protocols, and financial technology tools to facilitate secure transactions for merchants and consumers.

Is Paysafe a good company to work for?

Paysafe is a global payments provider that offers roles in finance, technology, and customer support. Employees often cite a collaborative environment and opportunities for professional growth, though experiences can vary by location and position. It is advisable to review specific job reviews and company policies for detailed insights.

Does Paysafe pay well?

Salaries for Paysafe employees vary depending on the role, experience, and location. Generally, roles in payments processing and technology at Paysafe offer competitive compensation within the industry, with additional benefits such as bonuses and health insurance. Entry-level positions tend to have lower pay compared to senior or specialized roles.
More about Paysafe jobs
What cities are hiring for Paysafe jobs? Cities with the most Paysafe job openings:
What states have the most Paysafe jobs? States with the most job openings for Paysafe jobs include:
What job categories do people searching Paysafe jobs look for? The top searched job categories for Paysafe jobs are:
Paysafe jobs near you
Infographic showing various Paysafe job openings in the United States as of June 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $47,895 per year, or $23 per hour.

Customer Success Manager

Paysafe

Jacksonville, FL • On-site

Full-time

Posted 5 days ago

Job description

Paysafe is a leading payments platform with an extensive track record of serving merchants and consumers in the global entertainment sectors. Its core purpose is to enable businesses and consumers to connect and transact seamlessly through industry-leading capabilities in payment processing, digital wallet, and online cash solutions. With 29 years of online payment experience, an annualized transactional volume of $152 billion in 2024, and approximately 3,000 employees located in 12+ countries, Paysafe connects businesses and consumers across 260 payment types in 48 currencies around the world. Delivered through an integrated platform, Paysafe solutions are geared toward mobile-initiated transactions, real-time analytics and the convergence between brick-and-mortar and online payments. Further information is available at www.paysafe.com.
The Customer Success Manager (CSM), Direct Merchants, is responsible for managing and growing B2B merchant relationships, ensuring a seamless customer experience across the lifecycle. The CSM drives satisfaction, retention, and operational excellence by acting as a trusted advisor and collaborating cross-functionally to deliver value. This role operates independently but in alignment with senior peers and leadership.
Key Responsibilities
  • Own and manage a portfolio of B2B merchant accounts, ensuring high satisfaction and retention.
  • Serve as the primary point of contact for operational and strategic customer needs.
  • Develop a working understanding of customer goals and translate them into actionable plans.
  • Monitor customer health using tools like Salesforce and proactively address risks.
  • Coordinate with internal teams (Sales, Product, Support) to resolve issues and deliver solutions.
  • Identify and escalate growth opportunities to Relationship Management or Sales.
  • Deliver onboarding, training, and best practices to customer teams.
  • Respond to customer inquiries with a focus on timely, effective resolution.
  • Track and report on customer performance metrics and engagement.
  • Stay informed on product updates and communicate relevant changes to customers.
  • Contribute to internal knowledge sharing and process improvement initiatives.

Experience and Qualifications
  • 2-4years in customer success, account management, or support roles.
  • Experience working with B2B clients, ideally in payments or fintech.
  • Familiarity with platforms like Stripe, PayPal, Square, or similar.
  • Understanding of customer success principles and tools.
  • Ability to manage multiple priorities and collaborate cross-functionally.
  • Candidate Attributes
  • Strong communication and interpersonal skills.
  • Analytical and detail-oriented mindset.
  • Customer-first approach with a proactive attitude.
  • Team player with adaptability in a fast-paced environment.
  • Interesting merchant services and payment technologies.

Equal Employment Opportunity
Paysafe provides equal employment opportunities to all employees, and applicants for employment, and prohibits discrimination of any type with regard to ethnicity, religion, age, sex, national origin, disability status, sexual orientation, gender identity or expression, or any other protected characteristics. This policy applies to all terms and conditions of recruitment and employment. If you need any reasonable adjustments please let us know. We will be happy to help and look forward to hearing from you.

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