Payment Processing Specialist?? 100% In-Office | Tampa, FL | Financial Services & Payments
Support the Payment Operations That Power Enterprise BankingSVS Group is partnering with a well-established global financial services organization to support high-volume, mission-critical payment operations. We are seeking detail-oriented, client-focused Payment Processing Specialists who bring hands-on experience with payment channels and a strong commitment to accuracy, compliance, and white-glove service.
This role is ideal for professionals who enjoy working directly with clients, solving complex payment issues, and supporting secure financial transactions in a structured, fast-paced environment.
What Youโll Be DoingAs a Payment Processing Specialist, you will provide both client-facing support and operational execution across multiple payment channels, ensuring transactions are processed accurately, securely, and on time.
Client-Facing SupportServe as a primary point of contact for clients utilizing ACH, Wires, Host-to-Host, and API payment channels
Guide clients through onboarding, testing, and implementation
Troubleshoot transaction issues and clearly explain payment workflows and requirements
Maintain detailed documentation of client interactions, follow-ups, and resolutions
Deliver professional, timely, and accurate communication aligned with service level expectations
Payment Operations & AccuracyExecute payment transactions in accordance with documented procedures and regulatory requirements
Ensure accuracy in transaction processing, reconciliation, and reporting
Identify discrepancies or risks and escalate per defined protocols
Support daily operational workflows with consistency and attention to detail
Compliance & RiskAdhere to all regulatory, security, and compliance standards
Support audits and risk reviews by providing documentation and evidence
Maintain strong internal controls and data integrity
Collaboration & CommunicationPartner with IT, Operations, and Client Service teams to resolve issues efficiently
Provide clear status updates, issue tracking, and progress reporting
Participate in team meetings, training sessions, and knowledge-sharing sessions
Continuous ImprovementIdentify process gaps and recommend improvements or automation opportunities
Stay current on payment industry best practices and emerging technologies
Participate in quality assurance reviews and implement feedback
What Weโre Looking ForWeโre seeking professionals who combine payments expertise with strong communication and organizational skills.
Required Experience & Skills:
3+ years of client-facing experience in financial services or payments operations
Hands-on experience with:
ACH
Wires
Host-to-Host (H2H)
API payment processing
Strong documentation, organization, and follow-through skills
Ability to manage multiple priorities while meeting SLAs
Comfortable working 100% on-site in Tampa
Spanish language skills are a plus
Why Join This OpportunityWork in a high-impact financial operations environment
Support enterprise-level banking clients and payment platforms
Gain exposure to complex payment channels and workflows
Be part of a stable, professional, and compliance-driven team
Long-term opportunity through SVS Groupโs trusted client partnerships
If youโre passionate about payments, accuracy, and client serviceโand want to contribute to financial operations that truly matterโweโd love to connect.
?? Apply today and take the next step in your payment operations career with SVS Group.