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Pawn Manager Jobs in Renton, WA (NOW HIRING)

Cash America Pawn

Retail Store Manager - 2962

Renton, WA

$26.17 - $30.17/hr

District Manager Supervisory Responsibility: Assistant Store Manager(s), Pawnbrokers or Sales and ... Due to the nature of pawn transactions and customer interactions, this position requires the ...

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Pawn Manager information

See Renton, WA salary details

$10

$17

$23

How much do pawn manager jobs pay per hour?

As of Jul 19, 2026, the average hourly pay for pawn manager in Renton, WA is $17.39, according to ZipRecruiter salary data. Most workers in this role earn between $14.62 and $20.53 per hour, depending on experience, location, and employer.

What is the difference between Pawn Manager vs Pawn Shop Associate?

AspectPawn ManagerPawn Shop Associate
CredentialsHigh school diploma; experience in retail or pawn industryHigh school diploma; on-the-job training
Work EnvironmentSupervisory role in pawn shop, managing staff and operationsCustomer service-focused, handling transactions and appraisals
Employer & Industry UsageUsed in pawn shops for overseeing daily activitiesCommonly employed in pawn shops for customer interactions
Search & Comparison IntentUnderstanding managerial responsibilities and career progressionLearning about entry-level roles and daily tasks

The main difference between a Pawn Manager and a Pawn Shop Associate lies in their responsibilities and experience. The Pawn Manager oversees shop operations and staff, requiring more experience and leadership skills. In contrast, the Pawn Shop Associate handles customer transactions and appraisals, focusing on daily customer service. Both roles are essential in the pawn industry but serve different functions within the shop.

What are the key skills and qualifications needed to thrive as a Pawn Manager, and why are they important?

To thrive as a Pawn Manager, you need expertise in retail management, inventory control, and valuation of various merchandise, often supported by experience in sales or finance. Familiarity with point-of-sale (POS) systems, pawnshop management software, and regulatory compliance procedures is crucial. Strong negotiation, customer service, and problem-solving skills help build trust and ensure positive client interactions. These skills and qualities are essential for maximizing profitability, minimizing risk, and maintaining legal and operational standards in a dynamic retail environment.

What are some common challenges Pawn Managers face in balancing customer service with inventory management?

Pawn Managers often juggle the need to provide excellent customer service while carefully managing loaned items and retail inventory. Challenges include accurately valuing diverse items under time pressure, ensuring proper documentation, and preventing losses from theft or mismanagement. Successful Pawn Managers develop strong negotiation and interpersonal skills, stay organized, and foster a trustworthy team environment to effectively handle these conflicting priorities.

What are Pawn Managers?

Pawn Managers are professionals responsible for overseeing the daily operations of pawn shops. They manage staff, evaluate and price items brought in for pawn or sale, ensure compliance with local laws and regulations, and provide customer service. Pawn Managers also maintain inventory records, handle financial transactions, and develop strategies to meet sales targets. Their role is crucial in maintaining the shop's profitability and reputation within the community.
What are the most commonly searched types of Pawn jobs in Renton, WA? The most popular types of Pawn jobs in Renton, WA are:
What are popular job titles related to Pawn Manager jobs in Renton, WA? For Pawn Manager jobs in Renton, WA, the most frequently searched job titles are:
What job categories do people searching Pawn Manager jobs in Renton, WA look for? The top searched job categories for Pawn Manager jobs in Renton, WA are:
What cities near Renton, WA are hiring for Pawn Manager jobs? Cities near Renton, WA with the most Pawn Manager job openings:
Pawn Manager jobs near you
Retail Assistant Store Manager - 2963

Retail Assistant Store Manager - 2963

Cash America Pawn

Shoreline, WA

$22 - $24/hr

Other

Re-posted 19 days ago

Cash America rating

5.3

Company rating: 5.3 out of 10

Based on 59 frontline employees who took The Breakroom Quiz

7th of 7 rated pawnbroker

Job description

We are currently looking for the right

Retail Assistant Store Manager

to join our Team!

$22.00 to $24.00 per hour

We offer an easily achievable commission structure that pays you for every transaction you process!

Our retail sales associates can earn UP TO 8% on transactions, which could average an additional $4.49 per hour ON TOP OF YOUR HOURLY RATE.

Reports to: Store Manager

Supervisory Responsibility: Pawnbrokers or Sales & Loan Associates, in absence of Store Manager

Position Summary:
Accountable for the day-to-day operations of the store, promotes a positive and productive environment. The Assistant Store Manager partners with the Store Manager to lead and develop store employees, and recruit and retain top talent. This role partners with the Store Manager to maximize financial goals and manage Customer Relations and Customer Satisfaction.
Leading by example and promoting our company values the Assistant Store Manager sets the tone for a customer-centric environment. Alongside the Store Manager, analyzes store financial statements to ensure financial goals are met and makesadjustments as necessary. Commits to company asset protection through inventory control, following policies and procedures
and securing customer's loans. With the use of internal and external marketing tools promotes store and targets new customer acquisition.

General Duties and Responsibilities:
Partners with Store Manager to:
1. Facilitate a customer-centric environment by engaging customers in a friendly and professional manner and rapidly
addressing customer issues.
2. Monitor and assist in the training of Pawnbrokers or Sales and Loan Associates so their development meets the
prescribed FirstCash standards.
3. Recruit top talent, sourcing candidates through company-prescribed channels.
4. Perform management-level opening and closing procedures, including but not limited to, counting cash drawers,
merchandise and ensuring all procedures are followed to ensure protection of assets.
5. Ensure asset protection through inventory control, property safety procedures, documentation and securing
customer loans.
6. Administer processes and procedures within the store, which include inventory, loan management, merchandising,
store presentation, store systems, and enterprise-level reporting.
7. Independently receive, evaluate, lift, carry, move, and secure customer merchandise as part of pawn, buy, and retail
transactions
8. Evaluate store financial statements and drive profitability through communication and goal setting.
9. Ensure that operating standards meet or exceed FirstCash standards.
10. Monitor loan qualification and buy processes to ensure value and integrity of all loans issued.
11. Complete assigned tasks and training for self-development as requested.
12. Communicate clearly to employees to ensure that they understand store mission and profit objectives.
13. Remain up to date on product knowledge.
14. Conduct inventory transfers and make remote bank deposits.
15. Act as manager on duty in the absence of Store Manager
16. Other related duties as assigned.

Minimum Qualifications:
 Given the critical nature of this role to our business operations, regular attendance and punctuality are essential functions of this role.
High School Diploma or GED (or equivalent experience)
Minimum 18 years of age (*WA ONLY: Minimum 21 years of age)
Must have valid driver's license.
Demonstrated ability to effectively supervise others.
Entrepreneurial spirit
Updated 2026
Strong desire to work, serve customers and work with people, team oriented.
Ability to multi-task in a fast-paced environment
Cash handling experience required.
High energy sales personality with knowledge of jewelry and general merchandise
Detailed oriented with strong organizational skills
Solid written and verbal communication skills
Analytical skills
Ability to work independently with minimal supervision.
Excellent work ethic and strong business sense
Computer literate and able to use common office machines.
Ability to become certified to work with firearms, as well as become a listed Responsible Person for a Federal Firearms License with the ATF, as needed.

Work Location:
Primarily indoors. Employees may be asked to assist a customer on the exterior of the building (within our parking lots) or to retrieve products stored in exterior storage buildings or other areas.

Work Postures/Requirements:
Standing - Frequently throughout work shifts as customers are assisted at the sales counter or on the sales floorand in non-customer areas for purposes of inventory maintenance and management.
Sitting - Occasionally throughout shift in order to complete sales documentation and other paperwork.
Bending - Frequently bending in all directions, subject to proper bending techniques as products are brought into or out of pawn or sold (from customer, to storage, to sales floor, to counter).
Reaching - Frequently as products are retrieved from storage shelves, carts, and customers.
Walking - Frequently within the store as customers are assisted and stock retrieved.
Climbing - Frequently, in order to access elevated storage locations.
Kneeling - Occasionally.

Physical Demands/Requirements: Due to the nature of pawn transactions and customer interactions, this position requires the ability to safely lift, carry, and move customer merchandise during the normal course of business. These physical functions, including the above Work Postures/Requirements, are considered essential to the role. Performing these functions during customer transactions that occur at unpredictable times and often require immediate assistance. Team assistance may not always be immediately available, and employees in this role are expected to perform essential physical functions as part of their regular duties.
Lifting/Carrying - This position requires the ability to independently lift, carry, and move items weighing up to 50 pounds, and occasionally up to 70 pounds, as part of customer transactions, inventory handling, and store operations. Lifting requirements are continuous as they occur at unpredictable times and may require immediate assistance to customers. While carts or dollies may be used when available, employees must be able to safely perform required lifting tasks with or without reasonable accommodation.
Tool Usage - No tools are used on a regular or routine basis during a normal workday. Jeweler's tools and other power tools are used occasionally.
Chemicals Usage - Occasional.
Work Hours - Assistant Store Managers will work 40+ hours a week. Hours worked are based on the needs of the business.

Definitions:
Occasional = 20% of time or less
Frequent = 20-50% of the time
Continuous = 50% of the time or more
Note: The information contained in this description is not intended to be an all-inclusive list of the duties and responsibilities of this job or the skills and abilities required to do the job. Management has the discretion to assign/reassign duties and responsibilities to this job at any time. Duties and responsibilities may be subject to change at any time due to reasonable accommodation or other reasons.

FirstCash Holdings, Inc. is an Equal Opportunity Employe

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