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How much do patients first jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for patients first in the United States is $17.67, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $18.99 per hour, depending on experience, location, and employer.

What are patients first roles?

Patients First roles are positions within healthcare organizations that prioritize patient-centered care, ensuring that the needs, preferences, and values of patients are at the forefront of all healthcare decisions and services. Individuals in these roles work to improve patient experiences, enhance communication, and promote safety and quality in care delivery. Their duties may involve coordinating care, addressing patient concerns, and advocating for policies that support better health outcomes. These roles can be found in hospitals, clinics, insurance companies, and public health organizations.

What are the key skills and qualifications needed to thrive as a patient service representative, and why are they important?

To thrive as a Patient Service Representative, you need strong customer service skills, attention to detail, and a high school diploma or equivalent, with some employers preferring healthcare experience. Familiarity with electronic medical records (EMR) systems, appointment scheduling software, and basic office tools is typically required. Excellent communication, empathy, and problem-solving abilities help you effectively assist patients and support clinical staff. These skills are essential for ensuring a positive patient experience and efficient healthcare operations.

What are some common challenges faced by team members in a patients first healthcare environment, and how can they be managed?

Team members in a Patients First environment often encounter challenges such as balancing individualized patient care with high patient volumes and navigating interdisciplinary collaboration. Effective communication and time management skills are essential for ensuring that each patient feels prioritized while maintaining workflow efficiency. Collaborating closely with nurses, doctors, and administrative staff helps address issues promptly and supports a culture of continuous improvement. Regular team meetings and feedback sessions are also common practices to help manage these challenges and foster a supportive work environment.

What is the difference between Patients First vs Medical Assistant?

AspectPatients FirstMedical Assistant
Required CredentialsVaries by organization, often includes patient care training or certificationPost-secondary education, certification or diploma often required
Work EnvironmentHealthcare facilities, clinics, hospitalsClinics, hospitals, outpatient care centers
Employer & Industry UsageHealthcare providers focusing on patient-centered careMedical offices, hospitals, clinics assisting healthcare providers
Common Search & Comparison IntentUnderstanding roles in patient care and healthcare supportJob responsibilities, certifications, and work settings

Patients First roles focus on providing patient-centered care and may involve direct patient interaction, often requiring specific certifications. Medical Assistants support healthcare providers with clinical and administrative tasks, typically needing formal training or certification. Both roles are vital in healthcare settings but differ in scope and responsibilities.

More about Patients First jobs

What cities are hiring for Patients First jobs?

Cities with the most Patients First job openings:

What states have the most Patients First jobs?

States with the most job openings for Patients First jobs include:

What job categories do people searching Patients First jobs look for?

The top searched job categories for Patients First jobs are:

Patients First jobs near you
Infographic showing various Patients First job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 23% Part Time, and 5% Contract. Highlights an 88% Physical, 1% Hybrid, and 11% Remote job distribution, with an average salary of $36,749 per year, or $17.7 per hour.

Join a Therapy Team That Puts Patients First

Encompass Health Rehabilitation Hospital of Amarillo

Canyon, TX

$23.50 - $31/hr

Full-time, Part-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 25 days ago

Encompass Health rating

7.0

Company rating: 7.0 out of 10

Based on 423 frontline employees who took The Breakroom Quiz

421st of 898 rated healthcare providers

Job description

Exciting Opportunity for a Physical Therapist Assistant

Become a Part of a Team That Puts Your Passion for Care First

Are you searching for a rewarding career that feels like home while allowing you to make a significant impact? Join us as a Physical Therapist Assistant and play a vital role in the inspiring journeys of our patients. Seize the chance to provide high-quality, compassionate, and individualized care, celebrating the small victories that lead to major milestones in rehabilitation. Our state-of-the-art physical therapy facilities, dedicated team members, and nurturing environment foster a space where you can excel.

A Peek into Our Environment

When you join our organization, you will immediately notice the difference. Aligning with us means becoming part of a rapidly expanding leader in inpatient rehabilitation. We take pride in the growth opportunities we provide and how our team collaborates for the benefit of our patients. Our accolades include recognition as one of the "World's Most Admired Companies" and being listed among the Fortune 100 Best Companies to Work For®, among other honors, which is truly remarkable.

Initial Benefits and Perks

We are dedicated to fostering a supportive, inclusive, and caring workplace where you can flourish. From your first day, you will enjoy:

  • Affordable medical, dental, and vision coverage for both full-time and part-time employees and their families.
  • Generous paid time off that accumulates over time.
  • Opportunities for tuition reimbursement and ongoing education.
  • Company-matching 401(k) and employee stock purchase plans.
  • Flexible spending and health savings accounts.
  • A vibrant community of individuals who are passionate about their work!

Become the Physical Therapist Assistant You’ve Always Wanted to Be

  • Utilize your expertise, ambition, and experience to make a difference every day:
  • Deliver exceptional physical therapy services in accordance with regulations and professional standards.
  • Carry out assigned physical therapy assistant tasks under supervision, aiding in patient progress.
  • Ensure clear communication across hospital departments to effectively meet the needs of patients and staff.

Qualifications

  • State licensure or certification is required.
  • CPR certification is preferred (as per hospital policy).
  • Completion of an accredited physical therapy program is preferred.
  • Proven competence in physical therapy treatment.
  • Strong communication skills for interactions with patients, families, and caregivers.

We are excited to meet you, and we genuinely mean that. Join our family and let’s work together to make a difference!

Our Organizational Values
We proudly set the standard in care by leading with empathy, doing what’s right, focusing on the positive, and standing stronger together. Our organization is a trusted leader in post-acute care with over 150 locations nationwide and a growing team of 36,000 exceptional individuals!
We celebrate and embrace diversity within our inclusive culture, providing equal employment opportunities regardless of race, ethnicity, gender, sexual orientation, gender identity or expression, religion, national origin, color, creed, age, mental or physical disability, or any other protected classification.

What Encompass Health employees say

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About Encompass Health

Sourced by ZipRecruiter

Helping patients regain hope and independence, Encompass Health is a national leader in post-acute care. We operate rehabilitation hospitals in 36 states as well as Puerto Rico. Following the Encompass Way, we are driven by our core values: We proudly set the standard, lead with empathy, do what's right, focus on the positive, and remain stronger together.

Industry

Hospitals and outpatient health care

Company size

10,000+ Employees

Headquarters location

Birmingham, AL, US

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