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Patients First Jobs in Maryland (NOW HIRING)

As Marathon Health, we are guided by our core principles of Patients First, Courage, Ingenuity, Community, and Fun. Day in the Life: As an Marathon Health provider you practice relationship-based ...

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Patients First information

What are patients first roles?

Patients First roles are positions within healthcare organizations that prioritize patient-centered care, ensuring that the needs, preferences, and values of patients are at the forefront of all healthcare decisions and services. Individuals in these roles work to improve patient experiences, enhance communication, and promote safety and quality in care delivery. Their duties may involve coordinating care, addressing patient concerns, and advocating for policies that support better health outcomes. These roles can be found in hospitals, clinics, insurance companies, and public health organizations.

What are the key skills and qualifications needed to thrive as a patient service representative, and why are they important?

To thrive as a Patient Service Representative, you need strong customer service skills, attention to detail, and a high school diploma or equivalent, with some employers preferring healthcare experience. Familiarity with electronic medical records (EMR) systems, appointment scheduling software, and basic office tools is typically required. Excellent communication, empathy, and problem-solving abilities help you effectively assist patients and support clinical staff. These skills are essential for ensuring a positive patient experience and efficient healthcare operations.

What are some common challenges faced by team members in a patients first healthcare environment, and how can they be managed?

Team members in a Patients First environment often encounter challenges such as balancing individualized patient care with high patient volumes and navigating interdisciplinary collaboration. Effective communication and time management skills are essential for ensuring that each patient feels prioritized while maintaining workflow efficiency. Collaborating closely with nurses, doctors, and administrative staff helps address issues promptly and supports a culture of continuous improvement. Regular team meetings and feedback sessions are also common practices to help manage these challenges and foster a supportive work environment.

What is the difference between Patients First vs Medical Assistant?

AspectPatients FirstMedical Assistant
Required CredentialsVaries by organization, often includes patient care training or certificationPost-secondary education, certification or diploma often required
Work EnvironmentHealthcare facilities, clinics, hospitalsClinics, hospitals, outpatient care centers
Employer & Industry UsageHealthcare providers focusing on patient-centered careMedical offices, hospitals, clinics assisting healthcare providers
Common Search & Comparison IntentUnderstanding roles in patient care and healthcare supportJob responsibilities, certifications, and work settings

Patients First roles focus on providing patient-centered care and may involve direct patient interaction, often requiring specific certifications. Medical Assistants support healthcare providers with clinical and administrative tasks, typically needing formal training or certification. Both roles are vital in healthcare settings but differ in scope and responsibilities.

What are popular job titles related to Patients First jobs in Maryland?

For Patients First jobs in Maryland, the most frequently searched job titles are:

What job categories do people searching Patients First jobs in Maryland look for?

The top searched job categories for Patients First jobs in Maryland are:

What cities in Maryland are hiring for Patients First jobs?

Cities in Maryland with the most Patients First job openings:

Infographic showing various Patients First job openings in Maryland as of August 2026, with employment types broken down into 69% Full Time, 27% Part Time, 2% Temporary, and 2% Contract. Highlights an 98% In-person, and 2% Hybrid job distribution.

PRN Nurse Practitioner / Physician Assistant - Maryland

Marathon Health

White Plains, MD • On-site

$60 - $70/hr

Other

Re-posted 10 days ago


Marathon Health rating

7.6

Company rating: 7.6 out of 10

Based on 50 frontline employees who took The Breakroom Quiz

193rd of 898 rated healthcare providers


Job description

Nurse Practitioner

Marathon Health is a leading provider of advanced primary care in the U.S., serving 2.5 million eligible patients through approximately 630 employer and union-sponsored clients. Our comprehensive services include advanced primary care, mental health, occupational health, musculoskeletal, and pharmacy services, delivered through our 680+ health centers across 41 states. We also offer virtual primary care and mental health services accessible in all 50 states. Transforming healthcare delivery with a patient-first approach, we prioritize convenient access to both in-person and virtual care, resulting in improved health outcomes and significant cost savings. Committed to inclusivity and collaboration, we foster a positive work environment and recruit exceptional talent to ensure expertise and compassion in healthcare delivery. Marathon has been recognized as a five-time Modern Healthcare Best Places to Work in Healthcare winner and a six-time Best in KLAS award winner for employer-sponsored healthcare services.

We normalize balance, not burnout at Marathon Health:

  • Smaller patient panel size
  • More time with your patients: appointments range from 20 to 60 minutes
  • Strong focus on prevention and wellness, acute and chronic disease management
  • Fewer administrative and insurance-related tasks
  • Success is measured by health outcomes, not patient volume and billing (Not a Fee for Service Model)

About Us

At Marathon Health we are building the most trusted, accessible and personalized healthcare experience alongside our patients and clients. With 20+ years' experience from our shared organizations, we hold a unified goal of building deep, trusted and lasting relationships with our patients and clients. As Marathon Health, we are guided by our core principles of Patients First, Courage, Ingenuity, Community, and Fun.

Day in the Life:

As an Marathon Health provider you practice relationship-based medicine at the top of your license. You offer wholistic care including prevention, chronic disease management and health education to your patients. You'll have great resources (like UpToDate and RubiconMD) at your fingertips, that are free of charge to you and your patients. You work autonomously with a company that puts PATIENTS first, and values ingenuity, courage, community and FUN!

Minimum Job Requirements:

  • Active license & current ANCC or AANP board certification required
  • Independent practice provider preferred, where applicable per State regulation.
  • Federal DEA number preferred; may be required for full prescribing ability.
  • CPR/BLS certification required at time of start date
  • Independent family practice experience including routine wellness care, chronic care management, and urgent visit, preferred

Pay Range: $60.00-70.00/hr

The actual offer may vary dependent upon geographic location and the candidate's years of experience and/or skill level.

We are accepting applications for this position until a final candidate has been selected.


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