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Patient Services Representative Jobs in Springfield, IL

U-Haul

Customer Service Representative

Springfield, IL · On-site

$15 - $16/hr

Answer questions and educate customers regarding products and services. * Prepare rental invoices ... Customer Service Representative Minimum Qualifications: * Valid driver's license and ability to ...

Circle K

Customer Service Representative

Taylorville, IL · On-site

$15.25 - $20.75/hr

Customer Service Representative We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your ...

Circle K

Customer Service Representative

Springfield, IL · On-site

$15.75 - $21.50/hr

Customer Service Representative We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your ...

U-Haul

Customer Service Representative

Springfield, IL · On-site

$15 - $16/hr

Answer questions and educate customers regarding products and services. * Prepare rental invoices ... Customer Service Representative Minimum Qualifications: * Valid driver's license and ability to ...

U-Haul

Customer Service Representative

Springfield, IL · On-site

$15 - $16/hr

Answer questions and educate customers regarding products and services. * Prepare rental invoices ... Customer Service Representative Minimum Qualifications: * Valid driver's license and ability to ...

U-Haul

Customer Service Representative

Springfield, IL · On-site

$15 - $16/hr

Answer questions and educate customers regarding products and services. * Prepare rental invoices ... Customer Service Representative Minimum Qualifications: * Valid driver's license and ability to ...

U-Haul

Customer Service Representative

Springfield, IL

$15 - $16/hr

Answer questions and educate customers regarding products and services. * Prepare rental invoices ... Customer Service Representative Minimum Qualifications: * Valid driver's license and ability to ...

U-Haul

Customer Service Representative

Springfield, IL

$15 - $17/hr

Answer questions and educate customers regarding products and services. * Prepare rental invoices ... Customer Service Representative Minimum Qualifications: * Valid driver's license and ability to ...

U-Haul

Customer Service Representative

Springfield, IL · On-site

$15 - $16/hr

Answer questions and educate customers regarding products and services. * Prepare rental invoices ... Customer Service Representative Minimum Qualifications: * Valid driver's license and ability to ...

U-Haul

Customer Service Representative

Springfield, IL · On-site

$15 - $16/hr

Answer questions and educate customers regarding products and services. * Prepare rental invoices ... Customer Service Representative Minimum Qualifications: * Valid driver's license and ability to ...

U-Haul

Customer Service Representative

Springfield, IL · On-site

$15 - $16/hr

Answer questions and educate customers regarding products and services. * Prepare rental invoices ... Customer Service Representative Minimum Qualifications: * Valid driver's license and ability to ...

U-Haul

Customer Service Representative

Springfield, IL

$15 - $16/hr

Answer questions and educate customers regarding products and services. * Prepare rental invoices ... Customer Service Representative Minimum Qualifications: * Valid driver's license and ability to ...

U-Haul

Customer Service Representative

Springfield, IL · On-site

$15 - $17/hr

Answer questions and educate customers regarding products and services. * Prepare rental invoices ... Customer Service Representative Minimum Qualifications: * Valid driver's license and ability to ...

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Showing results 21-40

All JobsPatient Services Representative JobsPatient Services Representative Jobs in Springfield, IL

Patient Services Representative information

See Springfield, IL salary details

$13

$19

$26

How much do patient services representative jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for patient services representative in Springfield, IL is $19.57, according to ZipRecruiter salary data. Most workers in this role earn between $16.68 and $21.20 per hour, depending on experience, location, and employer.

What is the difference between Patient Services Representative vs Medical Secretary?

AspectPatient Services RepresentativeMedical Secretary
CredentialsHigh school diploma; some roles may require certification in medical office administrationHigh school diploma; often some medical office training or certification
Work EnvironmentFront desk, patient check-in/out, scheduling in clinics or hospitalsAdministrative tasks in medical offices, hospitals, or clinics
Employer & IndustryHospitals, clinics, healthcare practicesMedical offices, hospitals, healthcare facilities
Common Search & ComparisonPatient Services Representative vs Medical Secretary

The Patient Services Representative primarily handles patient check-in, scheduling, and front desk duties, focusing on patient interaction. The Medical Secretary manages administrative tasks like record keeping and correspondence. While both roles require similar credentials and work in healthcare settings, their core responsibilities differ, with the Patient Services Representative more patient-facing and the Medical Secretary more administrative.

What are some common challenges faced by patient services representatives and how can they be managed?

Patient Services Representatives often manage high call volumes, coordinate appointment scheduling, and address patient concerns, which can be demanding during busy periods. To handle these challenges effectively, it's important to develop strong organizational skills, maintain clear and compassionate communication, and stay updated on office protocols. Regular collaboration with clinical staff and utilizing electronic health record systems can also help streamline daily tasks and improve patient satisfaction.

What is a patient services representative?

A patient services representative provides customer service at the front desk of a medical office, hospital, or similar health care facility. As a patient services representative, your duties involve scheduling appointments, maintaining charts, processing co-payments, and verifying insurance coverage. Although there are typically minimal educational requirements for the career, some employers or states may require candidates to complete training through an associate degree or post-secondary certificate program. You may also pursue professional certification through the American Association of Medical Assistants (AAMA) to demonstrate your skills and gain a competitive edge. Additional qualifications include excellent communication, customer service, and computer skills.

How do you become a patient services representative?

To become a patient services representative, candidates typically need a high school diploma or equivalent and strong communication and organizational skills. Some employers prefer prior experience in customer service or healthcare settings, and training is often provided on the job. Certification is not usually required but can enhance job prospects.

What is a patient services representative?

A Patient Services Representative is a frontline healthcare support professional who assists patients with administrative tasks such as scheduling appointments, verifying insurance information, and answering questions about services. They act as a liaison between patients and medical staff to ensure smooth and efficient operations in healthcare settings. Their responsibilities often include managing patient records, greeting visitors, handling billing inquiries, and providing information about procedures or policies. Excellent communication, organizational, and customer service skills are essential for success in this role.
More about Patient Services Representative jobs
What are popular job titles related to Patient Services Representative jobs in Springfield, IL? For Patient Services Representative jobs in Springfield, IL, the most frequently searched job titles are:
What job categories do people searching Patient Services Representative jobs in Springfield, IL look for? The top searched job categories for Patient Services Representative jobs in Springfield, IL are:
What cities near Springfield, IL are hiring for Patient Services Representative jobs? Cities near Springfield, IL with the most Patient Services Representative job openings:
Patient Services Representative jobs near you
Infographic showing various Patient Services Representative job openings in Springfield, IL as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 24% Part Time, 1% Temporary, and 3% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $40,708 per year, or $19.6 per hour.

Customer Service Representative

U-Haul

Springfield, IL • On-site

$15 - $16/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 28 days ago

U-Haul rating

6.0

Company rating: 6.0 out of 10

Based on 520 frontline employees who took The Breakroom Quiz

148th of 171 rated vehicle equipment hire

Job description

Compensation Range: $15.00 to $16.00 Hourly
Location:
410 Bruns Ln, Springfield, Illinois 62702 United States of America
Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their journeys by inspecting and maintaining equipment. As well as assisting customers, using up-to-date technology to dispatch and return equipment. This position offers on-the-job education.
Our motto is 'Hire Fast, Pay Fast.' You can start today and get paid today! Schedule two hands-on working interviews and get paid for each. We also offer a $100 hiring bonus! In addition, we offer a $300 cash bonus, paid upon completion of U-Haul Equipment Inspection and Verification through our 1-2-3 Punch Certification Program at retail stores.
U-Haul Offers:
  • Career stability
  • Opportunities for advancement
  • Mindset App Reimbursement
  • Gym Reimbursement Program
  • Health insurance & Prescription plans, if eligible
  • Paid holidays, vacation, and sick days, if eligible
  • Life insurance
  • MetLaw Legal program
  • MetLife auto and home insurance
  • Discounts on Apple products, Dell computers, cell phone plans, hotels, and more
  • 401(k) Savings Plan
  • Employee Stock Ownership Plan (ESOP)
  • 24-hour physician available for kids
  • Dental & Vision Plans
  • Business travel insurance
  • You Matter EAP
  • LifeLock Identity Theft Protection
  • Critical Illness/Group Accident Insurance
  • Dave Ramsey's SmartDollar Program

Customer Service Representative Responsibilities:
  • Assist customers inside and outside a U-Haul center with U-Haul products and services.
  • Use smartphone-based U-Scan technology to manage rentals and inventory.
  • Move and hook up U-Haul trucks and trailers.
  • Clean and inspect equipment on the lot including checking fluid levels.
  • Answer questions and educate customers regarding products and services.
  • Prepare rental invoices and accept equipment returned from rental.
  • Install hitches and trailer wiring.
  • Fill propane (certification offered through U-Haul upon employment)
  • Drive a forklift (certification offered through U-Haul upon employment)
  • Other duties as assigned
  • Participate in ongoing continuous U-Haul education through U-Haul University.

Customer Service Representative Minimum Qualifications:
  • Valid driver's license and ability to maintain a good driving record
  • High school diploma or equivalent

Work Environment:
The work involves moderate risks or discomforts which require special safety precautions, e.g., working around moving parts or machines, fumes or irritant chemicals. May be required to use protective clothing or gear such as masks, goggles, gloves or shields.
Physical Demands:
The work requires some physical exertion such as long periods of remaining stationary, moving around indoors and outdoors, positioning oneself to reach objects at varying heights and moving equipment weighing a minimum of 50 lbs. assisted or unassisted.
U-Haul Holding Company, and its family of companies including U-Haul International, Inc. ("U-Haul"), continually strives to create a culture of health and wellness. Consistent with applicable state law, U-Haul will not hire or re-hire individuals who use nicotine products. The states in which U-Haul will decline to hire nicotine users are: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Pennsylvania, Texas, Utah, Vermont, Virginia, and Washington. U-Haul has observed this hiring practice since February 1, 2020 as part of our commitment to a healthy work environment for our team.
U-Haul is an equal opportunity employer. All applicants for employment will be considered without regard to race, color, religion, sex, national origin, physical or mental disability, veteran status, or any other basis protected by applicable federal, provincial, state or local law. Individual accommodations are available on requests for applicants taking part in all aspects of the selection process. Information obtained during this process will only be shared on a need to know basis.

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