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Patient Services Manager Jobs in Delaware (NOW HIRING)

TidalHealth

Patient Service Representative

Seaford, DE · On-site

$16.50 - $21/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Experience working with Microsoft Office computer programs, practice management systems and spreadsheets preferred. Patient Service Representative Work Schedule * Monday - Friday, Day Shift Patient ...

TidalHealth

Patient Service Representative

Delmar, DE · On-site

$17.09 - $23.08/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Experience working with Microsoft Office computer programs, practice management systems and spreadsheets preferred. Patient Service Representative Work Schedule * Monday through Friday Patient ...

TidalHealth

Patient Service Representative

Delmar, DE · On-site

$17.09 - $23.08/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Experience working with Microsoft Office computer programs, practice management systems and spreadsheets preferred. Patient Service Representative Work Schedule * Monday through Friday Patient ...

TidalHealth

Patient Service Representative

Georgetown, DE · On-site

$17.09 - $23.08/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Experience working with Microsoft Office computer programs, practice management systems and spreadsheets preferred. Patient Service Representative Work Schedule * Monday - Friday, Day Shift Patient ...

TidalHealth

Patient Service Representative

Delmar, DE · On-site

$17 - $21.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Experience working with Microsoft Office computer programs, practice management systems and spreadsheets preferred. Patient Service Representative Work Schedule * Monday through Friday Patient ...

ZOLL Medical

Patient Service Representative

Dover, DE · On-site

$14 - $17.75/hr

Spanish Speaking Preferred The Cardiac Management Solutions division of ZOLL Medical Corporation ... S. At ZOLL, your services will help to ensure cardiac patients get the life-saving therapy they ...

ZOLL LifeVest

Patient Service Representative

Wilmington, DE · On-site

$17 - $21.50/hr

S. At ZOLL, your services will help to ensure cardiac patients get the life-saving therapy they ... The Cardiac Management Solutions division of ZOLL, manufacturer of the LifeVest ® , is seeking a ...

ZOLL LifeVest

Patient Service Representative

Wilmington, DE · On-site

$17 - $21.50/hr

S. At ZOLL, your services will help to ensure cardiac patients get the life-saving therapy they ... The Cardiac Management Solutions division of ZOLL, manufacturer of the LifeVest ® , is seeking a ...

ZOLL Medical

Patient Service Representative

Wilmington, DE · On-site

$17 - $21.50/hr

S. At ZOLL, your services will help to ensure cardiac patients get the life-saving therapy they ... The Cardiac Management Solutions division of ZOLL, manufacturer of the LifeVest ® , is seeking a ...

ZOLL LifeVest

Patient Service Representative

Wilmington, DE · On-site

$17 - $21.50/hr

S. At ZOLL, your services will help to ensure cardiac patients get the life-saving therapy they ... The Cardiac Management Solutions division of ZOLL, manufacturer of the LifeVest ® , is seeking a ...

ZOLL LifeVest

Patient Service Representative

Dover, DE · On-site

$17.50 - $22.25/hr

Spanish Speaking Preferred The Cardiac Management Solutions division of ZOLL Medical Corporation ... S. At ZOLL, your services will help to ensure cardiac patients get the life-saving therapy they ...

ZOLL LifeVest

Patient Service Representative

Dover, DE · On-site

$17.50 - $22.25/hr

Spanish Speaking Preferred The Cardiac Management Solutions division of ZOLL Medical Corporation ... S. At ZOLL, your services will help to ensure cardiac patients get the life-saving therapy they ...

Delaware Eye Care Center

Lead Patient Service Representative

Milford, DE · On-site

$16.75 - $21.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Lead Patient Services Representative will manage our team and provide effective guidance. You will be responsible for supervising, managing and motivating team members daily. As a Lead, you will ...

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Showing results 21-40

All JobsPatient Services JobsPatient Services Manager JobsPatient Services Manager Jobs in Delaware

Patient Services Manager information

See Delaware salary details

$30K

$66.1K

$112.1K

How much do patient services manager jobs pay per year?

As of Aug 20, 2026, the average yearly pay for patient services manager in Delaware is $66,142.00, according to ZipRecruiter salary data. Most workers in this role earn between $51,000.00 and $79,100.00 per year, depending on experience, location, and employer.

What does a patient services manager do?

A Patient Services Manager is responsible for overseeing the administrative and operational aspects of patient care within a healthcare facility. They coordinate schedules, manage patient admissions and discharges, and ensure that patients receive quality service throughout their stay or visit. Additionally, they supervise staff, address patient concerns, and work to improve the overall patient experience. Their role is essential in maintaining efficient and patient-centered healthcare delivery.

What are the key skills and qualifications needed to thrive as a patient services manager, and why are they important?

To thrive as a Patient Services Manager, you need a background in healthcare administration or a related field, often supported by a bachelor’s degree and experience in patient services or management. Familiarity with hospital information systems, scheduling software, and compliance standards such as HIPAA is typically required. Strong leadership, problem-solving, and interpersonal communication skills help manage staff and ensure positive patient experiences. These abilities are crucial to coordinate efficient patient care operations, enhance service quality, and maintain regulatory compliance in healthcare settings.

How does a patient services manager typically collaborate with clinical staff to improve patient experience?

Patient Services Managers work closely with clinical staff such as nurses, physicians, and allied health professionals to streamline communication and ensure patients receive timely, coordinated care. They often facilitate interdisciplinary meetings, address patient feedback, and help resolve any service-related issues that arise. By fostering strong relationships and open communication across departments, Patient Services Managers play a key role in enhancing patient satisfaction and optimizing operational efficiency.

What is the difference between Patient Services Manager vs Patient Coordinator?

AspectPatient Services ManagerPatient Coordinator
CredentialsTypically requires a bachelor's degree in healthcare administration or related field; certifications like Certified Medical Manager (CMM) are commonHigh school diploma or associate degree; certifications like Certified Medical Administrative Assistant (CMAA) can be beneficial
Work EnvironmentSupervises staff, manages patient flow, and oversees administrative functions in clinics or hospitalsAssists patients with scheduling, registration, and initial inquiries, often working directly with patients and staff
Employer & IndustryHospitals, clinics, healthcare organizationsMedical offices, outpatient clinics, healthcare facilities

The Patient Services Manager focuses on overseeing administrative staff and operations, ensuring smooth patient services. In contrast, the Patient Coordinator primarily handles patient interactions, scheduling, and front-office duties. Both roles are essential in healthcare settings but differ in scope and responsibilities.

How hard is it to become a patient services manager?

Becoming a patient services manager typically requires a bachelor's degree in healthcare administration, management, or a related field, along with several years of experience in healthcare or patient services. Strong leadership, communication skills, and knowledge of healthcare regulations are also important, and some roles may require certification such as Certified Medical Manager (CMM).

What are the most commonly searched types of Patient Services jobs in Delaware?

The most popular types of Patient Services jobs in Delaware are:

What are popular job titles related to Patient Services Manager jobs in Delaware?

For Patient Services Manager jobs in Delaware, the most frequently searched job titles are:

What job categories do people searching Patient Services Manager jobs in Delaware look for?

The top searched job categories for Patient Services Manager jobs in Delaware are:

What cities in Delaware are hiring for Patient Services Manager jobs?

Cities in Delaware with the most Patient Services Manager job openings:

Patient Services Manager jobs near you
Infographic showing various Patient Services Manager job openings in Delaware as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 17% Part Time, and 4% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $66,142 per year, or $31.8 per hour.

Patient Services Rep II- Becks Woods

Nemours Children's Hospital Orlando

Bear, DE • On-site

$16.75 - $21.50/hr

Other

Posted 2 days ago

New

Job description

Patient Service Representative II

Nemours is seeking a Patient Service Representative II for our Becks Woods, Bear DE location.

Provide service excellence to each patient and family by performing and completing designated business processes associated with an outpatient visit. At each outpatient visit, complete processes in an efficient fashion, ensuring that the patient and family are prepared for their outpatient appointment in a timely fashion. Also, ensure that all demographic and financial information is accurately verified in advance of the patient visit, and monitor the waiting room and work environment to ensure patient safety and high service levels.

Participate in Nemours programs for continuous quality, performance, and service improvement and work with department management to improve the services provided, through a team-based approach.

Essential Responsibilities

  • Greet and communicate with each patient and family at the start of their outpatient visit and at each interaction using AIDET protocol (acknowledge-introduce-inform about duration-explain-thank).
  • Accomplish tasks that are a part of the Nemours' outpatient appointment business functions prior to and at the time of appointment check-in, visit and check-out. Duties may be specific to each outpatient location. All general duties include but are not limited to:
    • Prepare for scheduled patient visits <=48 hours prior to the appointment of each patient using protocol established for each location/service.
    • Make confirmation calls that are not completed by Televox to ensure all visits are in "confirmed" status prior to visit or per Department protocol.
    • Confirm authorization and/or collect referrals for the days' visit. Notify Pre-Registration and Authorization Department of visits scheduled same day, as necessary. Fax hard copy referrals to the PRAG department within 24 hours of receipt.
    • At the time of patient check-in, while maintaining patient confidentiality and all aspects of HIPAA:
  1. Confirm all patient personal demographic information.
  2. Confirm patient identification with two identifiers as approved by Nemours.
  3. Confirm legal guardianship
  4. Confirm referral information for patient visit; if applicable
  5. Prepare, complete and/or collect consents and all other required documents
  6. Scan insurance cards and other important documents
  7. Collect and post co-pays and past due balances
  8. Achieve Registration Accuracy percentage of => 95%
  • Schedule follow up appointments (utilizing iGuide to determine participation, if appropriate)
  • Responsible for MyNemours sign ups and facilitation activations.
  • Throughout shift, regularly communicate with clinical staff in the assigned work area regarding the status of waiting patients, particularly those who have been waiting more than ten minutes and then with waiting patients/families to ensure they have status updates on their appointment.
  • Communicate clinic status to families in the waiting area using the principles of AIDET
  • Contact manager with problem situations or when assessment is that service recovery is necessary.
  • Accurately reconcile payment collections at the end of each shift, as per Cash Collections Policy, and completes End of Day (EOD) Reports including DCRF and LDCRS.
  • Complete assigned work queues daily.
  • Maintain computer and electronic system competency including but not limited to processes for: scheduling, appointment cancellations and order entry for clinical system, use of Iguide, EOD status changes, work queue processing, linking referrals, posting "other" payments, use of scanner device and electronic insurance verifications.
  • Maintain inventory of clerical supplies and ensure the work environment and outpatient waiting room is in an orderly and clean condition to ensure patient safety and security.
  • Complete EOD (End of Day) Report.
  • Other duties that may be assigned by manager/supervisor may include:
    1. Schedule and cover the phones between check-in and check-out duties as necessary or determined by supervisor. This responsibility may include scheduling:
    2. incoming calls as an agent for automated call distribution (ACD) services
    3. maintaining in-basket regarding clerical functions from Online Scheduling, MyNemours and office communication.
    4. recalls
    5. patients from waitlist
    6. follow-up calls upon discharge from inpatient units
    7. clinic cancellations
  • Works collaboratively with clinical team by opening, sorting and routing correspondence, laboratory and imaging results, procedures and consultations to appropriate team member to complete patient communication, as necessary.

    • Position Qualifications

    • High School diploma or equivalent
    • Minimum of 3-6 months of job related experience
    • Computer/typing skills required
    • Clerical experience in a physician's office preferred; EPIC experience preferred
    • May require some evenings and Saturdays

    Apply