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Patient Services Coordinator Jobs in Rome, GA (NOW HIRING)

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Patient Service Representative

Rome, GA · On-site

$17.50 - $22.25/hr

American Health Imaging has an entry-level Patient Service Representatives for Rome, GA. We are looking for a customer-service focused candidate that is looking to excel in a medical office setting!

Advocate Aurora Health

Patient Service Rep 1

Rome, GA · On-site

$19.80 - $29.70/hr

Follows the Financial Clearance policy for non-urgent patient services if financialclearance hasnot been completed or authorization has not been obtained, when appropriate * patients in need of ...

Advocate Aurora Health

Patient Service Rep 1

Rome, GA · On-site

$19.80 - $29.70/hr

Follows the Financial Clearance policy for non-urgent patient services if financial clearance has not been completed or authorization has not been obtained, when appropriate * patients in need of ...

SENTA

Centralized Biologic Coordinator

Rome, GA · On-site

$15.25 - $19.75/hr

Position Summary Centralized Biologic Coordinator is an individual who manages a patient's journey ... services being performed. * Enroll patients for copay assistance/patient assistance programs.

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Patient Services Coordinator information

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How much do patient services coordinator jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for patient services coordinator in Rome, GA is $20.98, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $24.04 per hour, depending on experience, location, and employer.

What does a patient services coordinator do?

A Patient Services Coordinator is responsible for managing the administrative and communication tasks involved in patient care within a healthcare facility. They schedule appointments, handle patient intake, answer questions about services, and act as a liaison between patients, medical staff, and insurance providers. Their goal is to ensure a smooth and positive experience for patients by addressing their needs and helping them navigate the healthcare system.

What does a patient services coordinator do?

A patient services coordinator performs administrative and customer service duties at a medical facility. These duties include coordinating appointment schedules, counseling patients on treatment options available to them, and assessing benefit or insurance plans. Qualifications for this job include a high school diploma and some postsecondary training in medical administration and clerical work. You should be familiar with health benefits, medical billing, accounting, and be competent with computer software.

What are the key skills and qualifications needed to thrive as a patient services coordinator?

To thrive as a Patient Services Coordinator, you need strong organizational skills, attention to detail, and a background in healthcare administration or a related field, often supported by an associate's degree or relevant experience. Familiarity with medical scheduling software, electronic health records (EHR) systems, and insurance verification tools is typically required. Exceptional communication, problem-solving abilities, and a patient-centered attitude help you excel in managing patient interactions and coordinating care. These skills are crucial for ensuring efficient operations, positive patient experiences, and effective coordination between patients and healthcare providers.

What are some common challenges patient services coordinators face when managing patient appointments and communication?

Patient Services Coordinators often handle a high volume of appointment scheduling, which can be challenging when balancing urgent patient needs, provider availability, and last-minute changes. Additionally, they must communicate effectively with patients who may have questions or anxieties about their care, requiring compassion and strong interpersonal skills. Navigating electronic health record systems and ensuring accurate data entry are also critical, as mistakes can impact patient care and clinic operations. Building strong organizational habits and maintaining clear communication with both patients and clinical staff are key to overcoming these challenges.

What is the difference between Patient Services Coordinator vs Medical Office Assistant?

AspectPatient Services CoordinatorMedical Office Assistant
CredentialsHigh school diploma; certification optionalHigh school diploma; certification optional
Work EnvironmentClinics, hospitals, healthcare officesClinics, medical offices, outpatient facilities
Primary ResponsibilitiesScheduling, patient communication, insurance verificationAdministrative tasks, data entry, patient check-in/out
Employer & Industry UsageHealthcare providers, hospitalsMedical practices, outpatient clinics

Both roles involve administrative support in healthcare settings, but Patient Services Coordinators focus more on patient communication and scheduling, while Medical Office Assistants handle more clerical and administrative tasks. They often work together to ensure smooth patient flow and office operations.

More about Patient Services Coordinator jobs

What job categories do people searching Patient Services Coordinator jobs in Rome, GA look for?

The top searched job categories for Patient Services Coordinator jobs in Rome, GA are:

What cities near Rome, GA are hiring for Patient Services Coordinator jobs?

Cities near Rome, GA with the most Patient Services Coordinator job openings:

Patient Services Coordinator jobs near you
Infographic showing various Patient Services Coordinator job openings in Rome, GA as of August 2026, with employment types broken down into 56% Full Time, and 44% Part Time. Highlights an 100% In-person job distribution, with an average salary of $43,641 per year, or $21 per hour.

Patient Service Representative (PSR) II

SPCP/Southeast Medical Group

Dalton, GA • On-site

$15.50 - $19.75/hr

Full-time

Posted 2 days ago

New

Job description

Description:

We are seeking a dedicated and compassionate Patient Service Representative to join our healthcare team. The ideal candidate will serve as the primary point of contact for patients, ensuring a positive experience by providing exceptional customer service. This role involves scheduling appointments, managing patient records, answering inquiries, and facilitating effective communication between patients and healthcare providers.




Requirements:

Job Summary

The Patient Services Representatives is responsible for greeting (checking in and checking out), scheduling patients, and collecting, recording and balancing payments.


Patient Service Representative-l

Responsibilities

  • Greets patients as they arrive and manages 20-minute wait time.
  • Assists patient with intake processes including copying required documents.
  • Collects co-payments, co-insurance and deductibles and issues receipts.
  • Manages cashier box and daily deposits according to company policies.
  • Processes walk-in patients and visitors.
  • Answers phones and schedules appointments (special focus on physician requested return visits).
  • Schedules referrals as indicated. 
  • Assists with patient outreach as applicable (e.g., next-day reminders, AWV support).
  • Manages medical records (maintains, files/scans, prepares for schedule).
  • Ensures all correspondence is scanned and/or filed in timely manner. 
  • Performs all other related duties as assigned
  • Education, Experience and Skills

Requirements:

  • High school graduate or GED required.
  • One year of related work experience including data entry. 
  • Working knowledge of medical office procedures and medical terminology.
  • Ability to accurately sort and file materials by alphabetic or numeric systems 
  • Effective communication and customer service skills required (AIDET).
  • Successful initial competency assessment, following rotational training.
  • Excellent interpersonal skills
  • Ability to always communicate clearly and effectively with patients and other external parties in a courteous and friendly manner
  • Must be detail-oriented and highly organized
  • Firm grasp on administrative processes, and organizational policies
  • Knowledge of patient care and examination procedures
  • Must be able to maintain confidentiality at all times
  • Microsoft Office Suite
  • ICD-10 and CPT experience preferred
  • Proficient in patient check in, check out and referral process.

Patient Service Representative-II

Responsibilities

Perform all responsibilities for PSR-I

  • Assist in training and evaluation of new hires
  • Assisting other PSRs and providers in need
  • Assisting PSR-Team Lead as directed
  • Solves issues of moderate complexity
  • Assists in training of new PSR’s
  • Performs all other related duties as assigned

Key physical and mental requirements:

  • Ability to lift up to 50 pounds
  • Ability to push or pull heavy objects using up to 50 pounds of force
  • Ability to sit for extended periods of time
  • Ability to stand for extended periods of time
  • Ability to use fine motor skills to operate office equipment and/or machinery
  • Ability to receive and comprehend instructions verbally and/or in writing
  • Ability to use logical reasoning for simple and complex problem solving
  • Ability to travel to multiple locations to support business needs as required

FLSA Classification: Non-exempt


Southeast Primary Care Partners is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.


12/2024