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Patient Services Associate Jobs in Iowa (NOW HIRING)

UnityPoint Health

Patient Access Rep

Muscatine, IA · On-site

$17 - $22.15/hr

Patient Services * Salary Range: $17.00-$22.15/Hr* * FTE/Hours per pay period: 1.0 * Department ... Health as a Patient Access Associate, where you'll make a real difference in every patient ...

Access Dubuque

Member Services Coordinator

Dubuque, IA · Hybrid

... Patient Services Representative Crescent Community Health Center Charter Sales Flight Coordinator ... Associates Share this Job Cottingham & Butler/ SISCO About the Company ABOUT THE COTTINGHAM ...

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Showing results 21-40

All JobsPatient Services Associate JobsPatient Services Associate Jobs in Iowa

Patient Services Associate information

See Iowa salary details

$12

$17

$23

How much do patient services associate jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for patient services associate in Iowa is $17.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.34 and $19.42 per hour, depending on experience, location, and employer.

What is a patient services associate?

A Patient Services Associate is a healthcare professional responsible for assisting patients with administrative tasks in medical facilities such as hospitals or clinics. Their duties typically include scheduling appointments, verifying insurance information, answering patient inquiries, and managing patient records. They serve as the primary point of contact for patients, ensuring a smooth and positive experience throughout their visit. Strong communication and organizational skills are essential for this role. Patient Services Associates play a crucial part in supporting both patients and medical staff.

What are the key skills and qualifications needed to thrive as a patient services associate?

To thrive as a Patient Services Associate, you need strong organizational, customer service, and administrative skills, typically supported by a high school diploma or equivalent. Familiarity with electronic health records (EHR) systems, scheduling software, and office equipment is commonly required. Outstanding interpersonal communication, problem-solving abilities, and a calm demeanor under pressure are valuable soft skills. These qualities are essential for providing a positive patient experience and ensuring smooth clinic or hospital operations.

What are some common challenges faced by patient services associates, and how can they be effectively managed?

Patient Services Associates often juggle multiple responsibilities such as managing patient check-ins, scheduling appointments, and handling sensitive information, which can lead to a fast-paced and sometimes stressful work environment. Common challenges include dealing with high patient volumes, addressing urgent requests, and ensuring accuracy in patient data entry. Effective communication, strong organizational skills, and the ability to remain calm under pressure are crucial for managing these challenges. Many healthcare organizations provide training and support systems to help Patient Services Associates develop these skills and succeed in their roles.

What is the difference between Patient Services Associate vs Medical Receptionist?

AspectPatient Services AssociateMedical Receptionist
CredentialsHigh school diploma; some roles may require certification in healthcare customer serviceHigh school diploma; often no formal certification required
Work EnvironmentClinics, hospitals, healthcare officesMedical offices, clinics, outpatient facilities
Job ResponsibilitiesPatient check-in, scheduling, insurance verification, patient communicationGreeting patients, scheduling appointments, answering phones, data entry

The Patient Services Associate and Medical Receptionist roles share similar environments and responsibilities, such as patient interaction and appointment scheduling. However, Patient Services Associates often have additional duties like insurance verification and patient communication, making their role slightly broader in healthcare settings.

What are the most commonly searched types of Patient Services jobs in Iowa?

The most popular types of Patient Services jobs in Iowa are:

Patient Services Associate jobs near you
Infographic showing various Patient Services Associate job openings in Iowa as of August 2026, with employment types broken down into 2% As Needed, 78% Full Time, 17% Part Time, and 3% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $37,033 per year, or $17.8 per hour.

Environmental Services Associate Evenings

Trinity Health

Des Moines, IA • On-site

$15 - $18/hr

Full-time

Posted 12 days ago

Trinity Health rating

6.6

Company rating: 6.6 out of 10

Based on 354 frontline employees who took The Breakroom Quiz

569th of 887 rated healthcare providers

Job description

Employment Type:
Full timeShift:
Evening Shift
Description:
Posting Job Description
POSITION PURPOSE
Cleans and services internal and external premises to maintain hospital in sanitary, attractive and orderly condition, in an assigned schedule and/or an assigned shift.
ESSENTIAL FUNCTIONS
Knows, understands, incorporates, and demonstrates the Trinity Health Mission, Vision, and Values in behaviors, practices, and decisions.
Maintains clean and aseptic conditions in assigned area by vacuuming, scouring, dust mopping, high dusting, making beds, removing trash/linen, washing walls and ceilings.
Using vacuum and materials effectively in daily work.
Use detergents, germicides or other supplies as recommended and follow recommended handling/mixing procedures.
Maintains a clean and neat station, cart, closet and equipment.
Reports needed equipment repairs to the Supervisor.
Logs activities throughout work shift as required paperwork at the end of shift.
Collects soiled linen or distributes clean linen, as needed.
Other duties as needed and assigned by the manager.
Maintains a working knowledge of applicable Federal, State, and local laws and regulations, Trinity Health's Organizational Integrity Program, Standards of Conduct, as well as other policies and procedures in order to ensure adherence in a manner that reflects honest, ethical, and professional behavior.
MINIMUM QUALIFICATIONS
High school diploma preferred or high school equivalency.
Must be comfortable operating in a collaborative, shared leadership environment.
Must possess a personal presence that is characterized by a sense of honesty, integrity, and caring with the ability to inspire and motivate others to promote the philosophy, mission, vision, goals, and values of Trinity Health.
PHYSICAL AND MENTAL REQUIREMENTS AND WORKING CONDITIONS
PHYSICAL ACTIVITY REQUIREMENTS: (Constant = 67-100% of workday, Frequent = 34-66% of workday, Occasional = 33% or less of workday)
CONSTANT:
  • Walking: Moving about on foot to accomplish tasks to perform cleaning duties.
  • Standing: With some freedom to alternate between standing and walking.
  • Stooping: Bending body downward and forward at the waist while cleaning, emptying trashcans.
  • Reaching: Extending hand(s) and arm(s) in any direction; i.e., vacuuming, dusting, mopping.
  • Handling: Working primarily with the whole hand while scouring, dusting, obtaining supplies and handling equipment.

FREQUENT:
  • Pushing, Pulling: To move supply cart with minimal sustained force.
  • Lifting: To move hideaway beds, cots, box trash, trash bags, linen bags frequently up to 20 lbs. And occasionally in excess of 50 lbs.
  • Climbing: Up to five flights of stairs, often while wet-mopping, use of ladders.
  • Kneeling or Crouching: With the freedom to choose which posture.

OCCASIONAL:
  • Talking: Expressing ideas by means of the spoken word to convey instructions to other workers, either in person or by phone.
  • Hearing: Ability to perceive detailed information through oral communication with other workers, either in person, by phone, using a beeper or responding to the hospital paging system.

PHYSICAL DEMAND REQUIREMENTS:
  • If a patient is unable to function independently, a mechanical/assistive device and/or additional personnel must be utilized. If an object requires lifting > 50 lbs., additional equipment/personnel must also be utilized.
  • Heavy work: Exerting up to 65 lbs. push/pull (force to move) frequently, and lifting up to 50 lbs. occasionally, and lifting up to 40 lbs. frequently, and lifting up to 20 lbs. constantly, to move patient and/or objects.

VISUAL ACUITY REQUIREMENTS:
  • Normal visual acuity is required to maintain accuracy and neatness of work.

INTELLECTUAL/EMOTIONAL REQUIREMENTS:
  • Ability to maintain satisfactory job performance and a high standard of both courtesy and cooperation in dealing with co-workers, patients, and visitors despite the stress of a hospital work environment.
  • Ability to perform a variety of duties, often changing from one task to another of a different nature without loss of efficiency or composure
  • Must be able to set and organize one's own work priorities and adapt to them as they change frequently. Must be able to work concurrently on a variety of tasks/projects in an environment that may be stressful with individuals having diverse personalities and work styles.
  • Must possess the ability to comply with Trinity Health policies and procedures.
  • Must be able to travel to the various Trinity Health sites as needed.

WORKING CONDITIONS:
  • The worker is subject to hazards: chemicals, slippery floors, working while on stepladders.
  • The worker is subject to atmosphere conditions: dust, odors and aerosol sprays.

Our Commitment
Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

What Trinity Health employees say

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About Trinity Health

Sourced by ZipRecruiter

Trinity Health Ann Arbor is a 537 -bed teaching hospital located on 340 acre campus. Recognized by IBM Watson as a Top 100 Hospital and #1 Teaching Hospital, Trinity Health Ann Arbor has been a leading health care provider for more than 100 years. Trinity Health has received numerous local and national awards in recognition of our leadership, quality outcomes, and clinical excellence.

Industry

Health care and social assistance

Company size

10,000+ Employees

Headquarters location

Livonia, MI, US

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