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Patient Services Assistant Jobs in Springfield, MO

Coxhealth

Surgical Services Assistant

Springfield, MO · On-site

Benefits | CoxHealth The Surgical Services Assistant is a member of the healthcare team who performs a variety of technical and supportive duties to assist the surgical team during the patient ...

CoxHealth

Surgical Services Assistant

Springfield, MO · On-site

Benefits | CoxHealth The Surgical Services Assistant is a member of the healthcare team who performs a variety of technical and supportive duties to assist the surgical team during the patient ...

FORDLAND CLINIC

Patient Service Representative

Springfield, MO · On-site

$16 - $20.25/hr

Patient Service Representative $1,000 Sign-on Bonus The position of Patient Service Representative ... * Assist the billing office staff by collecting co-payments. * Other duties as assigned. Knowledge ...

Jordan Valley Health

Preregistration Specialist

Springfield, MO · On-site

$16.75 - $22.75/hr

Research old balances and work with patient account representatives to assist patients in accurate ... Includes access to telemedicine services via Teladoc. * Health Savings Account (HSA): Available for ...

Jordan Valley Health

Patient Advocate

Republic, MO · On-site

$17 - $22/hr

We provide comprehensive healthcare services including primary medical, dental, vision, and ... Patient Assistance & Resource Support: * Assist patients with connecting to financial assistance ...

Jordan Valley Health

Patient Advocate

Springfield, MO · On-site

$16.75 - $21.75/hr

We provide comprehensive healthcare services including primary medical, dental, vision, and ... Patient Assistance & Resource Support: * Assist patients with connecting to financial assistance ...

Jordan Valley Health

Patient Advocate

Republic, MO · On-site

$17 - $22/hr

We provide comprehensive healthcare services including primary medical, dental, vision, and ... Patient Assistance & Resource Support: * Assist patients with connecting to financial assistance ...

Jordan Valley Health

Patient Advocate

Springfield, MO

$16.75 - $21.75/hr

We provide comprehensive healthcare services including primary medical, dental, vision, and ... Patient Assistance & Resource Support: * Assist patients with connecting to financial assistance ...

OCH

Patient Navigator

Springfield, MO · On-site

$20/hr

Prior experience in healthcare, social services, or patient advocacy role is preferred.Familiarity with healthcare systems, community resources, and medical terminology.Medical Assistant preferred.

Jordan Valley Health

Patient Advocate

Springfield, MO · On-site

$15.75 - $20.50/hr

We provide comprehensive healthcare services including primary medical, dental, vision, and ... Answer phone calls, respond to patient inquiries, and provide general clinic information. * Assist ...

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Patient Services Assistant information

See Springfield, MO salary details

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$17

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How much do patient services assistant jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for patient services assistant in Springfield, MO is $17.26, according to ZipRecruiter salary data. Most workers in this role earn between $13.75 and $20.34 per hour, depending on experience, location, and employer.

What is a patient services assistant?

A patient services assistant works in a customer-facing role in a medical facility. In this role, you do not provide medical care to patients, but rather help with administrative tasks such as setting appointments, sending referrals to specialists, answering questions, contacting insurance companies, and dealing with billing. In some healthcare organizations, you may also connect patients with the services that they need. In larger hospitals, patient services assistants work as personal administrative aides for one doctor or one department. You can find opportunities for advancement if you obtain a degree in medical administration or a related field.

What are the key skills and qualifications needed to thrive as a patient services assistant, and why are they important?

To thrive as a Patient Services Assistant, you need strong organizational skills, attention to detail, and a basic understanding of healthcare procedures, typically supported by a high school diploma or equivalent. Familiarity with medical scheduling software, electronic health records (EHRs), and office equipment is often required. Excellent communication, empathy, and a service-oriented attitude are soft skills that make someone stand out in this role. These competencies ensure efficient patient support, accurate information management, and a positive patient experience within healthcare settings.

What are the main challenges patient services assistants face when balancing administrative duties with direct patient interactions?

Patient Services Assistants often juggle multiple responsibilities, including managing patient check-ins, scheduling appointments, handling phone inquiries, and providing support to clinical staff. One of the main challenges is maintaining accuracy and efficiency in administrative tasks while delivering compassionate, attentive service to patients who may be anxious or unwell. Effective time management and strong communication skills are essential for successfully navigating these demands and ensuring a positive experience for both patients and coworkers.

What is the difference between Patient Services Assistant vs Medical Receptionist?

AspectPatient Services AssistantMedical Receptionist
CredentialsHigh school diploma or equivalent; certification optionalHigh school diploma or equivalent; certification optional
Work EnvironmentHospitals, clinics, healthcare officesDoctors' offices, clinics, healthcare facilities
Job DutiesPatient check-in, scheduling, assisting with patient needsScheduling appointments, answering phones, managing patient records

Both roles involve front-office tasks in healthcare settings, often requiring similar credentials. The Patient Services Assistant focuses more on direct patient interaction and support, while the Medical Receptionist primarily handles administrative tasks like scheduling and communication. Both positions are essential for smooth healthcare operations and are commonly found in hospitals and clinics.

Is being a patient services assistant a stressful job?

Patient Services Assistants often experience a moderate level of stress due to managing patient interactions, scheduling, and administrative tasks in a healthcare environment. The job requires strong communication skills and the ability to handle busy periods, but stress levels can vary based on workload and workplace support.

What are the duties of a patient services assistant?

A patient services assistant is responsible for greeting patients, scheduling appointments, updating patient records, and assisting with administrative tasks in healthcare settings. They often communicate with patients and healthcare staff, use electronic health record systems, and ensure a smooth patient experience.
More about Patient Services Assistant jobs

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For Patient Services Assistant jobs in Springfield, MO, the most frequently searched job titles are:

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The top searched job categories for Patient Services Assistant jobs in Springfield, MO are:

What cities near Springfield, MO are hiring for Patient Services Assistant jobs?

Cities near Springfield, MO with the most Patient Services Assistant job openings:

Patient Services Assistant jobs near you
Infographic showing various Patient Services Assistant job openings in Springfield, MO as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, 1% Temporary, and 3% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $35,904 per year, or $17.3 per hour.

Surgical Services Assistant

Coxhealth

Springfield, MO • On-site

Full-time

Medical, Dental, Vision, Retirement

Re-posted yesterday

CoxHealth rating

6.7

Company rating: 6.7 out of 10

Based on 237 frontline employees who took The Breakroom Quiz

533rd of 898 rated healthcare providers

Job description

Facility:

CoxHealth South: 3801 S National Ave, Springfield, Missouri, United States of America, 65807

Department:

1056 Operating Room South

Scheduled Weekly Hours:

40

Hours:

6:30 AM - 3:00 PM

Work Shift:

Day Shift (United States of America)

CoxHealth is a leading healthcare system serving 25 counties across southwest Missouri and northern Arkansas. The organization includes six hospitals, 5 ERs, and over 80 clinics. CoxHealth has earned the following honors for workplace excellence:

  • Named one of Modern Healthcare's Best Places to work five times.

  • Named one of America's Greatest Workplaces, Greatest Workplaces in Healthcare (2025, 2026), Greatest Workplaces for Women (2023, 2024), and Greatest Workplaces for Diversity (2024) by Newsweek and Plant-A Insights Group.

  • Acknowledged by Forbes as one of the Best Employers for New Grads.

  • Healthcare Innovation'sTop Companies to Work for in Healthcare (2025).

Benefits

  • Medical, Vision, Dental, Retirement with Employer Match and more (20+ hrs/week)

  • For a comprehensive list of benefits, please click here:Benefits | CoxHealth

Job Description:

The Surgical Services Assistant is a member of the healthcare team who performs a variety of technical and supportive duties to assist the surgical team during the patient's perioperative phase of care under the supervision of a Registered Nurse.Education: Required: High School Diploma or EquivalentExperience: Preferred : Previous hospital and/or medical experienceSkills: Excellent verbal and written communication skills Exhibits valuable time management skills Strong analytical/problem solving skills Flexibility and ability to work in a multi-tasking environmentLicensure/Certification/Registration: Required: N/A

What CoxHealth employees say

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Benefits

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