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Patient Service Representative Jobs in Georgia (NOW HIRING)

Dental Care Alliance

Patient Service Representative

Suwanee, GA · On-site

$16.25 - $20.75/hr

Overview Imagix Dental is looking for a Patient Service Representative in Suwanee, GA , to join our clinical team by providing a high level of patient care and satisfaction while operating team-based ...

Dental Care Alliance

Patient Service Representative

Suwanee, GA · On-site

$16.25 - $20.75/hr

Overview Imagix Dental is looking for a Patient Service Representative in Suwanee, GA , to join our clinical team by providing a high level of patient care and satisfaction while operating team-based ...

Dental Care Alliance

Patient Service Representative

Suwanee, GA · On-site

$16.25 - $20.75/hr

Overview Imagix Dental is looking for a Patient Service Representative in Suwanee, GA , to join our clinical team by providing a high level of patient care and satisfaction while operating team-based ...

usrs2

Patient Service Representative

Fayetteville, GA · On-site

$15.25 - $19.50/hr

American Health Imaging has an entry-level Patient Service Representatives for Fayetteville, GA. We are looking for a customer-service focused candidate that is looking to excel in a medical office ...

usrs2

Patient Service Representative

Newnan, GA · On-site

$15.75 - $20/hr

American Health Imaging has an entry-level Patient Service Representatives for Newnan, GA. We are looking for a customer-service focused candidate that is looking to excel in a medical office setting!

usrs2

Patient Service Representative

Marietta, GA

$16.50 - $21/hr

American Health Imaging has an entry-level Patient Service Representatives for Marietta, GA. We are looking for a customer-service focused candidate that is looking to excel in a medical office ...

usrs2

Patient Service Representative

Sandy Springs, GA · On-site

$17.25 - $22/hr

American Health Imaging has an entry-level Patient Service Representatives for Sandy Springs, GA. We are looking for a customer-service focused candidate that is looking to excel in a medical office ...

Lumexa Imaging

Patient Service Representative

Atlanta, GA · On-site

$16.75 - $21.50/hr

Patient Service Representative American Health Imaging is looking for a customer-service focused candidate that is looking to excel in a medical office setting! Schedule: Monday - Friday 10:00 am - 6 ...

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Lumexa Imaging

Patient Service Representative

Newnan, GA · On-site

$15.75 - $20/hr

Patient Service Representative American Health Imaging is looking for a customer-service focused candidate that is looking to excel in a medical office setting! Schedule: Monday - Friday 10:00 am - 6 ...

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Patient Service Representative information

See Georgia salary details

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How much do patient service representative jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for patient service representative in Georgia is $16.67, according to ZipRecruiter salary data. Most workers in this role earn between $14.23 and $18.08 per hour, depending on experience, location, and employer.

What are some common challenges patient service representatives face when managing high patient volumes, and how can they effectively handle them?

Patient Service Representatives often encounter periods of high patient volume, especially during peak hours or flu season. Managing multiple phone calls, appointments, and walk-in patients simultaneously can be challenging. Effective organizational skills, prioritizing urgent requests, and maintaining clear, empathetic communication are key to handling these situations. Utilizing electronic health record systems and collaborating closely with clinical staff can also help streamline workflow and ensure patients are assisted efficiently.

What are the key skills and qualifications needed to thrive as a patient service representative?

To thrive as a Patient Service Representative, you need strong customer service skills, attention to detail, and familiarity with healthcare processes, often supported by a high school diploma or equivalent. Experience with electronic health record (EHR) systems, medical scheduling software, and insurance verification tools is typically required. Excellent communication, problem-solving abilities, and professionalism are standout soft skills in this position. These competencies ensure efficient patient flow, accurate information management, and a positive experience for both patients and healthcare staff.

What is the difference between Patient Service Representative vs Medical Secretary?

AspectPatient Service RepresentativeMedical Secretary
CredentialsHigh school diploma; some roles may require certificationHigh school diploma; medical office certification optional
Work EnvironmentFront desk in clinics, hospitals, healthcare officesMedical offices, hospitals, administrative departments
Employer & IndustryHealthcare providers, clinics, hospitalsMedical practices, hospitals, healthcare organizations
Primary ResponsibilitiesPatient check-in/out, scheduling, insurance verificationScheduling, correspondence, record management

Both roles involve administrative tasks in healthcare settings, but Patient Service Representatives focus more on patient interaction and front desk duties, while Medical Secretaries handle administrative and clerical tasks behind the scenes. Understanding these differences helps job seekers find the right fit in healthcare administration.

What is a patient service representative?

Patient Service Representatives are healthcare professionals who serve as the first point of contact for patients in medical facilities. They handle administrative tasks such as scheduling appointments, verifying insurance, collecting patient information, and addressing inquiries. Their role is essential for ensuring efficient communication between patients and healthcare providers, as well as maintaining accurate records. They must possess strong customer service and organizational skills to provide a positive experience for patients.
What are the most commonly searched types of Patient Service Representative jobs in Georgia? The most popular types of Patient Service Representative jobs in Georgia are:
What are popular job titles related to Patient Service Representative jobs in Georgia? For Patient Service Representative jobs in Georgia, the most frequently searched job titles are:
What job categories do people searching Patient Service Representative jobs in Georgia look for? The top searched job categories for Patient Service Representative jobs in Georgia are:
What cities in Georgia are hiring for Patient Service Representative jobs? Cities in Georgia with the most Patient Service Representative job openings:
Patient Service Representative jobs near you
Infographic showing various Patient Service Representative job openings in Georgia as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 14% Part Time, and 2% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $34,681 per year, or $16.7 per hour.

Patient Service Representative

Dental Care Alliance

Suwanee, GA • On-site

$16.25 - $20.75/hr

Full-time

Medical, Dental, Vision, Life, Retirement

Re-posted 24 days ago

Job description

Overview
Imagix Dental of John Creek is looking for a Patient Service Representative in Suwanee, GA, to join our clinical team by providing a high level of patient care and satisfaction while operating team-based environment. We take pride in providing comprehensive, personalized care in warm and welcoming environment, prioritizing patient comfort and advanced treatments for optimal oral health.
Position Overview:
This position is perfect for someone with a passion for providing outstanding customer service, a willingness to learn, and desired to get started in the dental field. environment. The person will be a support person to all the staff members and patients in his/her office. They will answer phones, handle patient inquiries, make appointments, and assist with the completion of the patient's treatment plans through acceptable financial arrangements while being flexible in handling requests and projects assigned by other staff and/or the Office Manager. Join our team and make a meaningful impact on patients' lives through exceptional oral care.
What we offer:
  • Full-time Schedule: Monday - Thursday 8am to 5pm
  • Health, dental, and vision insurance (individual and family coverage)
  • Life insurance and disability benefits
  • 401(k) plan
  • Team-oriented work environment with access to modern dental technology

How to Apply:
If you are a dedicated Patient Service Representatives looking to advance your career in a modern, patient-centered practice, we invite you to apply by submitting your CV.
Be part of our journey to shape the future of dentistry. Apply today to join our mission-driven team!
Responsibilities
  • Customer Service; acknowledge, smile and greet patients upon arrival/dismissal
  • Respond to patient questions and or concerns according to DCA Policies
  • Answering Telephones
  • Scheduling Appointments
  • Maintaining Appointment Book
  • Confirming Appointments
  • Follow up on no shows/cancellation of Appointments
  • Register Patients on sign in sheet
  • Post charges and payments to patient accounts
  • Checking voicemail on a daily basis
  • Maintain a clean and friendly waiting area for patients

Qualifications
Qualifications:
  • Experience working in a dental, medical, or other health-care office, preferred
  • Knowledge of insurance plans (HMO/PPO), is a plus
  • Experience answering telephone
  • Must have exceptional customer service skills

Legal Disclaimer:
We comply with all minimum wage laws as applicable. All benefits are subject to potential vesting and eligibility requirements. The company is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, ancestry, color, age, national origin, ethnicity, religious creed or belief, physical or mental disability, marital or familial status, legally protected medical condition, genetic information, military or veteran status, sex, gender, sexual orientation, citizenship status, or any other characteristic protected by applicable law.

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