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Patient Service Manager Jobs in Wisconsin (NOW HIRING)

Advocate Health

Patient Service Representative

Green Bay, WI · On-site

$17 - $21.75/hr

Collect and manage payments including cash payments and follow security related to cash handling ... Responds quickly to patient medical status and emergency situations occurring in clerical areas.

Compass Group

PATIENT SERVICE LEAD (FULL TIME)

Kenosha, WI · On-site

$23/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... manage. * Adhere to facility confidentiality and the patient's rights policy as outlined in the ... Legal Services, and Choice Auto and Home Program * Full-time positions also offer the following ...

Advocate Aurora Health

Patient Service Representative

Preble, WI · On-site

$20.80 - $31.20/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

May schedule patient appointments: may also coordinate cancellations, reschedules, wait list ... Collect and manage payments including cash payments and follow security related to cash handling.

Vivent Health

Patient Service Representative

Madison, WI · On-site

$17.75 - $22.50/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Your primary responsibilities include managing front desk operations, handling patient inquiries ... Maintain high-quality service standards, actively participating in quality improvement initiatives.

Dulyhealthandcare

$16.12 - $24.18/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

As a Patient Service Representative at Quincy Medical Group, you will play a critical role in ... Manage incoming correspondence, faxes, and account-related documentation. * Assist with generating ...

Nova Medical Centers

Patient Service Specialist- Oshkosh

Oshkosh, WI · On-site

$18.50 - $25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Overview Patient Service Specialist Concentra is recognized as the nation's leading occupational ... and management of multi-line phone system. This role requires a general knowledge of various ...

Nova Medical Centers

Patient Service Specialist - Madison

Madison, WI · On-site

$19 - $25.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Overview Patient Service Specialist Concentra is recognized as the nation's leading occupational ... and management of multi-line phone system. This role requires a general knowledge of various ...

Nova Medical Centers

Patient Service Specialist- Oshkosh

Oshkosh, WI

$18 - $24.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Patient Service Specialist Concentra is recognized as the nation's leading occupational health care ... and management of multi-line phone system. This role requires a general knowledge of various ...

Nova Medical Centers

Patient Service Specialist - Madison

Madison, WI · On-site

$19 - $25.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Overview Patient Service Specialist Concentra is recognized as the nation's leading occupational ... and management of multi-line phone system. This role requires a general knowledge of various ...

Nova Medical Centers

Patient Service Specialist - Madison

Madison, WI · On-site

$19 - $25.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Patient Service Specialist Concentra is recognized as the nation's leading occupational health care ... and management of multi-line phone system. This role requires a general knowledge of various ...

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Showing results 41-60

All JobsPatient Service JobsPatient Service Manager JobsPatient Service Manager Jobs in Wisconsin

Patient Service Manager information

See Wisconsin salary details

$30.3K

$66.7K

$113K

How much do patient service manager jobs pay per year?

As of Aug 13, 2026, the average yearly pay for patient service manager in Wisconsin is $66,703.00, according to ZipRecruiter salary data. Most workers in this role earn between $51,500.00 and $79,700.00 per year, depending on experience, location, and employer.

How does a patient service manager typically collaborate with clinical and administrative staff to enhance patient care?

A Patient Service Manager works closely with both clinical teams, such as nurses and physicians, and administrative personnel to ensure a seamless patient experience. They facilitate communication between departments, coordinate patient scheduling, and address any concerns or feedback from patients to improve service quality. By fostering teamwork and implementing efficient processes, Patient Service Managers help create a supportive environment that prioritizes patient satisfaction and operational excellence.

What does a patient service manager do?

A Patient Service Manager oversees the delivery of services to patients within a healthcare facility, ensuring their needs are met efficiently and compassionately. They are responsible for managing staff, optimizing patient flow, addressing complaints, and improving the overall patient experience. Additionally, they often collaborate with medical and administrative teams to implement policies and maintain high standards of care. Their goal is to create a positive environment for patients while supporting organizational objectives.

How hard is it to become a patient service manager?

Becoming a patient service manager typically requires a combination of relevant experience in healthcare or customer service, often 3-5 years, and a relevant educational background such as a bachelor's degree in healthcare administration or a related field. Strong communication, organizational skills, and familiarity with healthcare management software are also important; some roles may require certification in healthcare management or related areas.

What are the key skills and qualifications needed to thrive as a patient service manager?

To thrive as a Patient Service Manager, you need a solid background in healthcare administration, patient relations, and organizational management, often supported by a bachelor's degree in healthcare or business administration. Familiarity with electronic health record (EHR) systems, patient scheduling software, and knowledge of healthcare compliance regulations are typically required. Outstanding communication, problem-solving, and leadership skills set exceptional candidates apart, enabling them to manage teams and resolve patient concerns effectively. These skills are crucial for ensuring seamless patient experiences, operational efficiency, and regulatory compliance within healthcare facilities.

What are the most commonly searched types of Patient Service jobs in Wisconsin?

The most popular types of Patient Service jobs in Wisconsin are:

What cities in Wisconsin are hiring for Patient Service Manager jobs?

Cities in Wisconsin with the most Patient Service Manager job openings:

Patient Service Manager jobs near you
Infographic showing various Patient Service Manager job openings in Wisconsin as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $66,703 per year, or $32.1 per hour.

Patient Service Representative - Supervisor

Outreach Community Health Centers, Inc

Milwaukee, WI • On-site

Full-time

Posted 10 days ago

Job description

Position Summary
Under the direction of the Director of Revenue Cycle, the PSR Supervisor is responsible for overseeing the full patient access lifecycle, including demographic data integrity, insurance verification, and authorization management. This role serves as the primary resource for front-office records management and provides direct supervision to the Patient Service Representative (PSR) team. The Supervisor ensures that patients are accurately tracked from initial access through the completion of insurance billing, while maximizing reimbursement and upholding exceptional customer service standards. This position works closely with the Director of Clinics and Provider Relations to align front-office functions with clinical operations.
Essential Duties and Responsibilities
The essential functions include, but are not limited to the following:
Supervision & Team Development
  • Provide direct supervision, mentorship, and backup support to the Patient Service Representatives (PSRs).
  • Conduct annual performance reviews and provide ongoing feedback to foster professional growth.
  • Coordinate and lead monthly staff meetings to deliver ongoing training, communicate policy updates, and ensure staff are cross-trained in scheduling, phones, reception, and clinic operations.

Revenue Cycle & Insurance Management
  • Oversee the verification of patient insurance benefits, determination of co-pays/deductibles, and collection of point-of-service payments.
  • Ensure all necessary pre-certifications and prior authorizations are obtained prior to patient scheduling to prevent claim denials.
  • Conduct periodic audits of patient schedules and demographic entries to ensure accuracy in reporting and billing.
  • Assist patients with setting up payment arrangements and resolving billing-related complaints.

Operational Oversight
  • Manage daily front-desk operations to ensure proper data collection, efficient patient flow, and a welcoming environment.
  • Liaise with clinical staff to ensure seamless communication regarding service delivery and patient needs.
  • Oversee and manage supply inventory to ensure uninterrupted operations.
  • Ensure telephone systems are transferred to the answering service per clinic hours of operation and manage the sorting/distribution of incoming mail.

Reporting & Compliance
  • Generate and analyze reports from the practice management system regarding demographics, billing, and utilization data as requested.
  • Assist all clinical Directors to ensure that services rendered are supported by accurate data for maximum payment.
  • Follow and enforce all safety, work rules, and departmental housekeeping standards.
  • Complete special projects and other duties as assigned.

Minimum Qualifications (Knowledge, Skills, and Abilities)
Education & Experience:
  • Requires a Bachelor's degree and/or at least three years of experience in healthcare, at least one year of which must include documented supervisory experience.
  • Experience in a clinical services, mental health or substance abuse setting is preferred.
  • Knowledge of insurance, managed care, PPO and Milwaukee County systems are preferred.

Knowledge, Skills, and Abilities:
  • Ability to work under pressure.
  • Excellent oral, written, and presentation communication skills. Ability to communicate complex billing information clearly to patients, medical staff, and payors.
  • Ability to establish and maintain effective working relationships with patients, medical staff, coworkers, and the public.
  • Strong analytical skills with the ability to resolve discrepancies and appeal denied claims effectively.

Outreach Community Health Centers, Inc. is an Equal Opportunity Employer

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