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Patient Service Associates Jobs (NOW HIRING)

Orthopedic One

Patient Service Associate

Dublin, OH · On-site

$16.50 - $20.75/hr

Monitors billing alerts and contacts Patient Accounts to address accordingly * Co-Pays: * Collects co-payments according to insurance plan information and type of service. * Collates all copays and ...

Orthopedic One

Patient Service Associate

Upper Arlington, OH · On-site

$15.25 - $19.25/hr

Monitors billing alerts and contacts Patient Accounts to address accordingly * Co-Pays: * Collects co-payments according to insurance plan information and type of service. * Collates all copays and ...

Orthopedic One

Patient Service Associate

Columbus, OH · On-site

$16 - $20/hr

Monitors billing alerts and contacts Patient Accounts to address accordingly * Co-Pays: * Collects co-payments according to insurance plan information and type of service. * Collates all copays and ...

Orthopedic One

Patient Service Associate

Delaware, OH · On-site

$16.25 - $20.50/hr

Monitors billing alerts and contacts Patient Accounts to address accordingly * Co-Pays: * Collects co-payments according to insurance plan information and type of service. * Collates all copays and ...

Orthopedic One

Patient Service Associate

Delaware, OH · On-site

$16.25 - $20.50/hr

Monitors billing alerts and contacts Patient Accounts to address accordingly * Co-Pays: * Collects co-payments according to insurance plan information and type of service. * Collates all copays and ...

Orthopedic One

Patient Service Associate

Delaware, OH · On-site

$16.25 - $20.50/hr

Monitors billing alerts and contacts Patient Accounts to address accordingly * Co-Pays: * Collects co-payments according to insurance plan information and type of service. * Collates all copays and ...

Orthopedic One

Patient Service Associate

Dublin, OH · On-site

$16.50 - $20.75/hr

Monitors billing alerts and contacts Patient Accounts to address accordingly * Co-Pays: * Collects co-payments according to insurance plan information and type of service. * Collates all copays and ...

FasTemps

Patient Service Associate

Ann Arbor, MI · On-site

$18/hr

Patient Services Assistant Company Name: University of Michigan Compensation: $18.00 per hour Location: Ann Arbor, MI Shift: Monday-Friday Hours: 8:30 AM - 5:00 PM Detailed Duties: * Receive and ...

Orthopedic One

Patient Service Associate

Dublin, OH · On-site

$16 - $20.25/hr

Monitors billing alerts and contacts Patient Accounts to address accordingly * Co-Pays: * Collects co-payments according to insurance plan information and type of service. * Collates all copays and ...

Orthopedic One

Patient Service Associate

Upper Arlington, OH · On-site

$15.25 - $19.25/hr

Monitors billing alerts and contacts Patient Accounts to address accordingly * Co-Pays: * Collects co-payments according to insurance plan information and type of service. * Collates all copays and ...

Northern Light Health

Patient Service Associate I

Augusta, ME · On-site

$16.75 - $21.25/hr

Patient Service Associate I - 95068 The compensation range listed reflects the range Northern Light Health anticipates relying on in setting the wages for the position. The range may not necessarily ...

Albanymed

Patient Service Associate

Albany, NY

$46K - $60K/yr

Excellent customer service skills. * Ability to multi-task in a high patient volume unit. * Ability to learn and utilize resources. * Strong time management skills. * Ability to review information ...

Albany Med

Patient Service Associate

Albany, NY · On-site

$46K - $60K/yr

Excellent customer service skills. * Ability to multi-task in a high patient volume unit. * Ability to learn and utilize resources. * Strong time management skills. * Ability to review information ...

Albanymed

Patient service associate

Albany, NY · On-site

$46K - $60K/yr

Excellent customer service skills. * Ability to multi-task in a high patient volume unit. * Ability to learn and utilize resources. * Strong time management skills. * Ability to review information ...

Albany Med

Patient service associate

Albany, NY · On-site

$46K - $60K/yr

Excellent customer service skills. * Ability to multi-task in a high patient volume unit. * Ability to learn and utilize resources. * Strong time management skills. * Ability to review information ...

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Patient Service Associates information

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How much do patient service associates jobs pay per hour?

As of Sep 10, 2026, the average hourly pay for patient service associates in the United States is $18.96, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $20.67 per hour, depending on experience, location, and employer.

What is the difference between Patient Service Associates vs Medical Assistants?

AspectPatient Service AssociatesMedical Assistants
CredentialsHigh school diploma or equivalent; some roles may require certificationHigh school diploma; certification or training preferred
Work EnvironmentFront desk, patient check-in/out, scheduling in clinics or hospitalsClinical and administrative tasks in outpatient settings
Employer & IndustryHospitals, clinics, healthcare facilitiesDoctors' offices, clinics, outpatient care centers
Common Search & ComparisonPatient Service Associates vs Medical Assistants

Patient Service Associates primarily handle administrative tasks like patient check-in, scheduling, and customer service. Medical Assistants perform both administrative and clinical duties, including taking vital signs and preparing patients for exams. While both roles support patient care, Patient Service Associates focus more on front desk operations, whereas Medical Assistants have clinical responsibilities.

What are the duties of a patient service associate?

A patient service associate is responsible for greeting patients, scheduling appointments, verifying insurance information, updating medical records, and assisting with patient check-in and check-out. They also handle administrative tasks, answer phone calls, and ensure smooth patient flow within healthcare facilities. Strong communication skills and familiarity with electronic health record systems are important for this role.

What cities are hiring for Patient Service Associates jobs?

Cities with the most Patient Service Associates job openings:

What states have the most Patient Service Associates jobs?

States with the most job openings for Patient Service Associates jobs include:

What are popular job titles related to Patient Service Associates jobs?

For Patient Service Associates jobs, the most frequently searched job titles are:

Infographic showing various Patient Service Associates job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $39,427 per year, or $19 per hour.

Patient Service Associate

Dublin, OH • On-site

Orthopedic One
Health Care and Social Assistance • 501 - 1,000 employees
Learn more about Orthopedic Oneexternal

$16.50 - $20.75/hr

Other

Posted 13 days ago

Orthopedic One rating

6.8

Company rating: 6.8 out of 10

Based on 15 frontline employees who took The Breakroom Quiz

Job description

  • POSITION SUMMARY
    • Responsible for accurately completing the check-in process for all patients, including collection of co-payments and small balances, in addition to verifying all patient demographic information.
  • RESPONSIBILITIES AND ACCOUNTABILITIES
    • Customer Care:
      • Greets patients upon arrival in a prompt, polite and helpful manner
      • Directs patients within clinic and notifies clinical staff as needed.
      • Answers patient questions and responds professionally to patient concerns, i.e., pleasant tone of voice, smile, uses courteous language, etc. with HIPAA compliance in mind.
      • Performs medical reception duties as needed including receiving patient visitors and responding to medication/ document pick-up per procedure.
      • Assists with transporting patients to main waiting area as indicated.
      • Assists with patient intake paperwork when necessary.
      • Scans, copies, and performs other miscellaneous office duties as needed.
      • Maintains lobby cleanliness throughout the day, as well prepares lobby based on provider pod location for next business day. Depending on location, attends to wheelchair cleanliness and availability as needed.
      • Performs other tasks as assigned by management
    • Check In:
      • Accurately and efficiently checks patients in by collecting patient and insurance information required to update information in EMR including photocopying or scanning insurance cards or capturing patient photo ID.
      • Verifies correct patient identification using two patient identifiers, as well as demographic, pharmacy, email, and PCP/referring physician information.
      • Activates or declines patient portal sign-up per company process.
      • Address EMR patient alerts related to patient intake.
      • Processes patient paperwork and obtains Release of Information Forms where indicated.
      • Updates patient upon arrival when physicians are running behind schedule and helps facilitate rescheduling of appointments if necessary.
      • Collects on past due balances or refers patients to Financial Counselor in accordance with company policy.
      • Prints patient schedules, and may prepare patient record for next business day.
      • Updates the patient status in the EMR system.
    • Insurance:
      • Uses insurance list to confirm Orthopedic One participation with patient insurance
      • Confirms insurance eligibility check completed at time of check in.
      • Monitors billing alerts and contacts Patient Accounts to address accordingly
    • Co-Pays:
      • Collects co-payments according to insurance plan information and type of service.
      • Collates all copays and completes associated documentation
      • Balances at end of work day to include reconciliation of monies taken matches EOD report and credit card settlement.
      • Maintains cash box and alerts supervisor to any discrepancy or need for change
    • Initiative:
      • Seeks out assignments, added duties, or opportunities to learn when assigned work is complete, as patient census or workload permits, or to otherwise fill down time productively.
      • Proposes new ideas, makes suggestions, and seeks opportunities to improve processes or workflow through appropriate channels.
      • Attempts to problem solve when assigned work is disrupted, equipment is down, etc. before involving supervisor.
  • TEAMWORK
    • Teamwork:
      • Willingly provides coverage, volunteers assistance, and maintains workflows within department as needed without direct instruction/supervision.
      • Works cooperatively and refrains from participating in negative conversations.
      • Shares knowledge and insights with co-workers in a constructive manner.
      • Works to solve problems and address conflicts with appropriate person directly before involving leadership or uninvolved peers.
      • Is considerate of others in the work environment with regard to taking breaks or meal periods, use of computer and phone, noise level in the department, etc.
  • POLICIES AND PROCEDURES
    • Policies and Procedures
      • Knows and complies with policies and procedures as enumerated in the Orthopedic One Employee Handbook and policies and procedures documents.
      • Provides assistance and support to leadership in implementing policies and procedures as necessary.
      • Actively participates in training, and conducting day to day work activity by adhering to all policies and procedures as enumerated in compliance and risk management programs.
  • QUALIFICATIONS
    • Education, Experience, Certification and Licensure Requirements:
      • High School Diploma or equivalent required. Customer service experience required. Prior clerical experience in a medical office setting desired.

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