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Patient Service Associate Jobs in Roxboro, NC (NOW HIRING)

Duke University

Patient Supply Associate

Durham, NC · On-site

$16.50 - $20.75/hr

... services across the region, as well as serves as the home forthe Duke Caregiver Support Program ... Team members work closely with a patient's physician to provide comprehensive, individualized care ...

Raleigh Radiology LLC

Patient Coordinator

Wake Forest, NC · On-site

$14.50 - $19.50/hr

... oneself in a service-oriented manner that is attentive, pleasant, cooperative, empathetic ... High School graduate with 1-year experience in a healthcare environment, an associate degree a plus.

Sentara Healthcare

Patient Access Rep I

South Boston, VA · On-site

$15.50 - $19.50/hr

Associate's or Bachelor's degree can be considered in lieu of two years of experience Certification ... Customer Service OR Data Entry - 2 years (Required) * Demonstrated proficiency in computer ...

Sentara

Patient Access Rep I

South Boston, VA · On-site

$15.50 - $19.50/hr

Associate's or Bachelor's degree can be considered in lieu of two years of experience Certification ... Customer Service OR Data Entry - 2 years (Required) * Demonstrated proficiency in computer ...

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Patient Service Associate information

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How much do patient service associate jobs pay per hour?

As of Jun 23, 2026, the average hourly pay for patient service associate in Roxboro, NC is $16.68, according to ZipRecruiter salary data. Most workers in this role earn between $14.38 and $18.17 per hour, depending on experience, location, and employer.

What are the duties of a patient care associate?

A patient service associate assists healthcare providers by scheduling appointments, registering patients, updating medical records, and providing customer service. They may also help with patient intake, answer phones, and ensure a smooth patient experience in clinical settings. Strong communication skills and familiarity with electronic health records are important for this role.

What are Patient Service Associates?

Patient Service Associates are healthcare professionals who serve as the first point of contact for patients in medical facilities. They handle administrative tasks such as scheduling appointments, maintaining patient records, verifying insurance information, and assisting with patient check-in and check-out procedures. Their role is essential for ensuring a smooth and efficient patient experience and supporting the overall operations of clinics, hospitals, or medical offices.

What jobs pay 2000 a day?

Patient Service Associates typically do not earn $2,000 a day; their salaries are usually hourly or annual wages. High-paying jobs that can reach this level often include specialized medical professionals like surgeons or anesthesiologists, or roles in finance, law, or executive management. These positions generally require advanced education, certifications, or extensive experience.

What Is a Patient Service Associate?

A patient service associate is an entry-level medical care assistant who works in a doctor’s office, clinic, or hospital. As a patient service associate, your job duties include scheduling appointments, answering billing and insurance questions, and handling customer inquiries and complaints. Qualifications for the career typically include at least a high school diploma or GED certificate and prior customer service or healthcare experience. Some employers may prefer candidates with postsecondary education in a relevant field, such as medical assisting. You also need strong interpersonal, computer, and organizational skills, as well as knowledge of medical billing, coding, and terminology.

What is a patient service associate?

A patient service associate is a healthcare professional who manages patient interactions, schedules appointments, verifies insurance, and handles administrative tasks in medical settings. They often use electronic health records systems and require strong communication and organizational skills.

What are some common challenges Patient Service Associates face and how can they effectively handle them?

Patient Service Associates often encounter high patient volumes and must balance multiple administrative tasks while maintaining excellent customer service. Managing stressed or anxious patients and navigating scheduling conflicts are common challenges. Effective communication, strong organizational skills, and remaining calm under pressure are key to success. Many employers provide training and mentorship to help Patient Service Associates develop these skills and adapt to the fast-paced healthcare environment.

What job makes $10,000 a month without a degree?

A Patient Service Associate typically earns less than $10,000 a month; high-paying jobs that can reach this level without a degree include roles like sales managers, real estate brokers, or skilled trades such as electricians and commercial pilots, often requiring experience, certifications, or licenses. These positions usually involve specialized skills, certifications, or extensive experience rather than formal college degrees.

What is the difference between Patient Service Associate vs Medical Receptionist?

AspectPatient Service AssociateMedical Receptionist
CredentialsHigh school diploma; some roles may require certification in healthcare customer serviceHigh school diploma; often no formal certification required
Work EnvironmentHospitals, clinics, outpatient facilitiesDoctor's offices, clinics, outpatient centers
Job ResponsibilitiesPatient check-in, scheduling, insurance verification, patient communicationScheduling appointments, answering phones, greeting patients, managing records

The Patient Service Associate and Medical Receptionist roles share similar duties like patient interaction and administrative tasks. However, Patient Service Associates often have more responsibilities related to insurance and patient flow in healthcare settings, while Medical Receptionists focus more on appointment scheduling and front desk duties. Both roles are essential for smooth healthcare operations and are commonly searched for by those interested in healthcare administrative careers.

What are the key skills and qualifications needed to thrive as a Patient Service Associate, and why are they important?

To thrive as a Patient Service Associate, you need strong customer service abilities, attention to detail, and familiarity with healthcare procedures, usually supported by a high school diploma or equivalent. Competence in using electronic health record (EHR) systems, scheduling software, and basic office applications is typically required. Excellent communication, empathy, and problem-solving skills help you effectively support patients and collaborate with medical teams. These competencies ensure efficient clinic operations, positive patient experiences, and accurate management of sensitive health information.
More about Patient Service Associate jobs
What cities near Roxboro, NC are hiring for Patient Service Associate jobs? Cities near Roxboro, NC with the most Patient Service Associate job openings:
Patient Service Associate jobs near you
Service Access Team Leader - 2H, 2J, & 2P

Service Access Team Leader - 2H, 2J, & 2P

Duke University

Durham, NC

Full-time

Posted 3 hours ago

Duke University rating

6.5

Company rating: 6.5 out of 10

Based on 54 frontline employees who took The Breakroom Quiz

441st of 539 rated colleges and universities

Job description

At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advance health together.
Patient Revenue Management Organization
Pursue your passion for caring with the Patient Revenue Management Organization, which is the fully integrated, centralized revenue cycle organization that supports the entire health system in streamlining the revenue cycle. This includes scheduling, registration, coding, billing, and other essential revenue functions for Duke Health.
Duke University Health System - Patient Revenue Management Office (PRMO) seeks to hire a Service Access Team Leaderwho will embrace our mission of Advancing Health Together.
The Service Access Team Lead is an integral part of the patient care team in the clinic/service area and is responsible for patient registration activities including patient identification, demographic and insurance updates, check-in, check-out, point of service collections (deductible, copay, coinsurance and balances), referral and order management, and appointment scheduling according to established policies and procedures. The Patient Service Associate Team Lead is responsible for living Duke's values and demonstrating expected behaviors while contributing to creating a positive patient experience and building a positive work environment. The Patient Service Associate Team Lead will maintain a professional image in appearance and over the phone. The Patient Service Associate Team Lead contributes to ensuring the registration desk and waiting areas safeguard patient privacy, confidentiality and safety and are well maintained and clean.
Job Summary
Preparation for clinic
  • Review listing of today's patients and next day patients (Department Appointment Report -DAR) Complete prior preparation activities as required by clinic/department area.
  • Manage clinic work queues following appropriate policies and procedures. Missing Registration items that can be cleared for patients prior to or at arrival Referral work queues Orders work queue.
  • Obtain Imprest cash bag.
  • Identify operational improvements to maximize efficiency and effectiveness of services provided. Communicate opportunities to management
  • Perform other related clerical duties as assigned by Service Access Manager

Minimum Qualifications
Education
High school diploma required.
Experience
Four years of experience in a healthcare setting is required. An Associate's degree in healthcare or business may substitute for two years of experience. A Bachelor's degree in business or healthcare may substitute for four years of experience.
Knowledge, Skills and Abilities:
• Strong verbal and written communication skills mandatory.
• Basic PC skills.
• Minimum six months data entry experience.
• Medical terminolog y knowledge
• Knowledge and understanding of telephone etiquette.
• Ability to organize and prioritize.
• Ability to provide oral and written instructions.
• Ability to interact tactfully and courteously with the public.
• Ability to apply specific departmental policies, rules and regulationsrelating to verifying patient in formation, collecting payments and maintaining records and forms.
• Ability to establish and maintain effective relationships with other personnel.
• Entry level supervisory skills (coaching/counseling, performance evaluation)
• Knowledge of staff planning
Duke is an Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex (including pregnancy and pregnancy related conditions), sexual orientation or military status.
Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas-an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.
Essential Physical Job Functions:
Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.

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About Duke University

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Duke is regarded as one of America's leading research universities. Located in Durham, North Carolina, Duke is positioned in the heart of the Research Triangle, which is ranked annually as one of the best places in the country to work and live. Duke has more than 15,000 students who study and conduct research in its 10 undergraduate, graduate, and professional schools. With about 40,000 employees, Duke is the third largest private employer in North Carolina, and it now has international programs in more than 150 countries.

Industry

Colleges, universities, and professional schools and hospitals

Company size

10,000+ Employees

Headquarters location

Durham, NC, US

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