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Patient Service Associate Jobs in Orange, MA (NOW HIRING)

Valley Health Systems

Dining Services Associate

Holyoke, MA · On-site

$17.76 - $23.80/hr

... service line, salad bar, patient tray line, and patient kitchens * prepare and serve food to patients, staff and the public * deliver meal trays to guest service representatives on patient units ...

Valley Health Systems

Dining Services Associate

Holyoke, MA · On-site

$17.76 - $23.80/hr

... service line, salad bar, patient tray line, and patient kitchens * prepare and serve food to patients, staff and the public * deliver meal trays to guest service representatives on patient units ...

Valley Health Systems

Dining Services Associate

Holyoke, MA · On-site

$17.76 - $23.80/hr

... service line, salad bar, patient tray line, and patient kitchens * prepare and serve food to patients, staff and the public * deliver meal trays to guest service representatives on patient units ...

Valley Health Systems

Dining Services Associate

Holyoke, MA · On-site

$17.76 - $23.80/hr

... service line, salad bar, patient tray line, and patient kitchens * prepare and serve food to patients, staff and the public * deliver meal trays to guest service representatives on patient units ...

Valley Health Systems

Dining Services Associate

Holyoke, MA · On-site

$17.76 - $23.80/hr

... service line, salad bar, patient tray line, and patient kitchens * prepare and serve food to patients, staff and the public * deliver meal trays to guest service representatives on patient units ...

Valley Health Systems

Dining Services Associate

Holyoke, MA · On-site

$17.76 - $23.80/hr

... service line, salad bar, patient tray line, and patient kitchens * prepare and serve food to patients, staff and the public * deliver meal trays to guest service representatives on patient units ...

Healogics

Clinical Patient Navigator (Part-Time)

Athol, MA · On-site

$19.69 - $24.20/hr

Healogics is the largest provider of advanced wound care services in the United States, treating ... Associate's degree preferred * Minimum of Two (2) or more years office administration experience ...

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Patient Service Associate information

See Orange, MA salary details

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How much do patient service associate jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for patient service associate in Orange, MA is $18.70, according to ZipRecruiter salary data. Most workers in this role earn between $16.11 and $20.38 per hour, depending on experience, location, and employer.

What is a patient service associate?

Patient Service Associates are healthcare professionals who serve as the first point of contact for patients in medical facilities. They handle administrative tasks such as scheduling appointments, maintaining patient records, verifying insurance information, and assisting with patient check-in and check-out procedures. Their role is essential for ensuring a smooth and efficient patient experience and supporting the overall operations of clinics, hospitals, or medical offices.

What are the key skills and qualifications needed to thrive as a patient service associate, and why are they important?

To thrive as a Patient Service Associate, you need strong customer service abilities, attention to detail, and familiarity with healthcare procedures, usually supported by a high school diploma or equivalent. Competence in using electronic health record (EHR) systems, scheduling software, and basic office applications is typically required. Excellent communication, empathy, and problem-solving skills help you effectively support patients and collaborate with medical teams. These competencies ensure efficient clinic operations, positive patient experiences, and accurate management of sensitive health information.

What are some common challenges patient service associates face and how can they effectively handle them?

Patient Service Associates often encounter high patient volumes and must balance multiple administrative tasks while maintaining excellent customer service. Managing stressed or anxious patients and navigating scheduling conflicts are common challenges. Effective communication, strong organizational skills, and remaining calm under pressure are key to success. Many employers provide training and mentorship to help Patient Service Associates develop these skills and adapt to the fast-paced healthcare environment.

What is the difference between Patient Service Associate vs Medical Receptionist?

AspectPatient Service AssociateMedical Receptionist
CredentialsHigh school diploma; some roles may require certification in healthcare customer serviceHigh school diploma; often no formal certification required
Work EnvironmentHospitals, clinics, outpatient facilitiesDoctor's offices, clinics, outpatient centers
Job ResponsibilitiesPatient check-in, scheduling, insurance verification, patient communicationScheduling appointments, answering phones, greeting patients, managing records

The Patient Service Associate and Medical Receptionist roles share similar duties like patient interaction and administrative tasks. However, Patient Service Associates often have more responsibilities related to insurance and patient flow in healthcare settings, while Medical Receptionists focus more on appointment scheduling and front desk duties. Both roles are essential for smooth healthcare operations and are commonly searched for by those interested in healthcare administrative careers.

More about Patient Service Associate jobs

What cities near Orange, MA are hiring for Patient Service Associate jobs?

Cities near Orange, MA with the most Patient Service Associate job openings:

Patient Service Associate jobs near you

Dining Services Associate

Valley Health Systems

Holyoke, MA • On-site

$17.76 - $23.80/hr

Full-time

Re-posted 10 days ago

Job description

Note: The compensation range noted above represents the base salaries for all positions at a given grade across the health system. Typically, a new hire can expect a starting salary somewhere in the lower part of the range. Actual salaries will be determined based on the candidate's relevant experience. No employee will be paid below the minimum of the range.

To perform a variety of duties in the Food Services Department which include, but are not limited to:

  • prepare and stock cafeteria meal service line, salad bar, patient tray line, and patient kitchens
  • prepare and serve food to patients, staff and the public
  • deliver meal trays to guest service representatives on patient units
  • assist with tray assembly as needed
  • disassemble trays and clean food trucks
  • service ware washing and pot washing manually or with dish machine
  • wrapping silverware
  • fill and deliver patient floor stock as assigned
  • general cleaning

REQUIREMENTS: High school diploma or equivalent preferred; ability to read, write and speak in English and be able to follow verbal and written instructions; previous experience in retail food service, or similar environment preferred

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