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Patient Service Associate Jobs in Merrifield, MN

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Patient Service Associate information

See Merrifield, MN salary details

$12

$18

$24

How much do patient service associate jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for patient service associate in Merrifield, MN is $18.60, according to ZipRecruiter salary data. Most workers in this role earn between $16.06 and $20.29 per hour, depending on experience, location, and employer.

What is a patient service associate?

Patient Service Associates are healthcare professionals who serve as the first point of contact for patients in medical facilities. They handle administrative tasks such as scheduling appointments, maintaining patient records, verifying insurance information, and assisting with patient check-in and check-out procedures. Their role is essential for ensuring a smooth and efficient patient experience and supporting the overall operations of clinics, hospitals, or medical offices.

What are the key skills and qualifications needed to thrive as a patient service associate, and why are they important?

To thrive as a Patient Service Associate, you need strong customer service abilities, attention to detail, and familiarity with healthcare procedures, usually supported by a high school diploma or equivalent. Competence in using electronic health record (EHR) systems, scheduling software, and basic office applications is typically required. Excellent communication, empathy, and problem-solving skills help you effectively support patients and collaborate with medical teams. These competencies ensure efficient clinic operations, positive patient experiences, and accurate management of sensitive health information.

What are some common challenges patient service associates face and how can they effectively handle them?

Patient Service Associates often encounter high patient volumes and must balance multiple administrative tasks while maintaining excellent customer service. Managing stressed or anxious patients and navigating scheduling conflicts are common challenges. Effective communication, strong organizational skills, and remaining calm under pressure are key to success. Many employers provide training and mentorship to help Patient Service Associates develop these skills and adapt to the fast-paced healthcare environment.

What is the difference between Patient Service Associate vs Medical Receptionist?

AspectPatient Service AssociateMedical Receptionist
CredentialsHigh school diploma; some roles may require certification in healthcare customer serviceHigh school diploma; often no formal certification required
Work EnvironmentHospitals, clinics, outpatient facilitiesDoctor's offices, clinics, outpatient centers
Job ResponsibilitiesPatient check-in, scheduling, insurance verification, patient communicationScheduling appointments, answering phones, greeting patients, managing records

The Patient Service Associate and Medical Receptionist roles share similar duties like patient interaction and administrative tasks. However, Patient Service Associates often have more responsibilities related to insurance and patient flow in healthcare settings, while Medical Receptionists focus more on appointment scheduling and front desk duties. Both roles are essential for smooth healthcare operations and are commonly searched for by those interested in healthcare administrative careers.

More about Patient Service Associate jobs

What cities near Merrifield, MN are hiring for Patient Service Associate jobs?

Cities near Merrifield, MN with the most Patient Service Associate job openings:

Patient Service Associate jobs near you

Radiologic Technologist (Casual)

Mille Lacs Health System

Onamia, MN • On-site

$33.22 - $49.83/hr

Full-time

Re-posted 8 days ago

Key responsibilities

  • Performs imaging procedures such as fluoroscopies, CT scans, general X-rays, portables, and surgeries to assist in diagnosis.

  • Positions patients properly, prepares radiography equipment, and obtains high-quality images following physician instructions.

  • Documents exam details in EMR, communicates with radiologists, submits studies to after-hours service, and completes charges for exams performed.

Job description

Summary The position works under the direction of the Radiology Manager and the Radiologist. This position takes images and radiographs of varied methods of the body in various modalities i.e. CT, Fluoroscopy, Surgery, X-ray, etc. to assist the Medical Staff in the diagnosis of disease and injury.Job DutiesPerforms Holtor monitors as needed.Performs Fluoroscopies, CTs, general X-ray, portables, and surgery. Positions patients properly to obtain diagnostic, high quality images. Adheres to ALARA principles. Must be able to closely follow physician instructions, prepare radiography equipment, position patients and obtain optimal images for diagnosis. Document in EMR for every exam performed. Communicates with radiologist (including off-site) exam details and status of exams to be read. Properly submits studies to after-hours service with all necessary information. Properly completes charges for exams performed. Burn CD disc or push DICOM images when requested by provider or patient for patient transfers. Notifies manager and appropriate department/company of any issues with equipment. Keeps manager apprised of equipment, scheduling, and department issues. Works towards radiologic competencies and learning of new modalities. Efficient/appropriate use of down-time working on various assignments as assigned by manager/supervisor. Other DutiesPlease note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Employee will comply with all Mille Lacs Health System (MLHS) policies, including safety policies, procedures, and rules. All will be expected to report unsafe conditions to a member of management.Required Education and ExperienceGraduate of an ARRT recognized two-year technical program with certificate of completion or by equivalent outside study.Must have current Radiology license in the state of MN by the ARRT.Current BLS certification required.Must have the ability to multi-task and work independently.Preferred Education and ExperienceOne to two years as a Radiologic Technologist in a hospital setting strongly preferred.Associates Degree in Radiology or Healthcare.Additional Eligibility QualificationsProfessional written and verbal communicationExpertise with computer based dataCustomer/Client FocusEthical ConductFlexibilityInitiativeStress Management/ComposureTeamwork OrientationTechnical CapacityDetail OrientedTime ManagementQuality and Safety focusedPosition Type/Expected Hours of WorkHours will Vary Based on Organizational NeedsMille Lacs Health System may obtain information about you from a third party consumer reporting agency for employment purposes. Thus, you may be the subject of a "consumer report" which may include information about your character, general reputation, personal characteristics, and/or mode of living. These reports may contain information regarding your criminal history, social security verification, motor vehicle records ("driving records"), verification of your education or employment history, or other background checks.You have the right, upon written request made within a reasonable time, to request whether a consumer report has been run about you and to request a copy of your report. These searches will be conducted by Verified Credentials, LLC, 20890 Kenbridge Court, Lakeville, MN 55044, 800-473-4934, www.verifiedcredentials.com - https://www.verifiedcredentials.com. The scope of this disclosure is all-encompassing, however, allowing the Company to obtain from any outside organization all manner of consumer reports throughout the course of your employment to the extent permitted by law. 
Job Posted by ApplicantPro