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Patient Service Associate Jobs in Madison, GA (NOW HIRING)

Aspen Dental Group

Associate Dentist

Conyers, GA · On-site

$200 - $230/hr

... Service Organization (DSO). Our best-in-class learning and development training program ... Working with a patient-centric team that respects your clinical judgment and leadership* Assuming ...

New

Aspen Dental

Associate Dentist

Conyers, GA · On-site

$200K - $230K/yr

... Dental Service Organization (DSO).Our best-in-class learning and development training program ... Working with a patient-centric team that respects your clinical judgment and leadership * Assuming ...

Aspen Dental

Associate Dentist

Conyers, GA · On-site

$200K - $230K/yr

... Service Organization (DSO). Our best-in-class learning and development training program ... Working with a patient-centric team that respects your clinical judgment and leadership * Assuming ...

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All JobsPatient Service Associate JobsPatient Service Associate Jobs in Madison, GA

Patient Service Associate information

See Madison, GA salary details

$11

$17

$22

How much do patient service associate jobs pay per hour?

As of Aug 20, 2026, the average hourly pay for patient service associate in Madison, GA is $17.24, according to ZipRecruiter salary data. Most workers in this role earn between $14.86 and $18.80 per hour, depending on experience, location, and employer.

What is a patient service associate?

Patient Service Associates are healthcare professionals who serve as the first point of contact for patients in medical facilities. They handle administrative tasks such as scheduling appointments, maintaining patient records, verifying insurance information, and assisting with patient check-in and check-out procedures. Their role is essential for ensuring a smooth and efficient patient experience and supporting the overall operations of clinics, hospitals, or medical offices.

What are the key skills and qualifications needed to thrive as a patient service associate, and why are they important?

To thrive as a Patient Service Associate, you need strong customer service abilities, attention to detail, and familiarity with healthcare procedures, usually supported by a high school diploma or equivalent. Competence in using electronic health record (EHR) systems, scheduling software, and basic office applications is typically required. Excellent communication, empathy, and problem-solving skills help you effectively support patients and collaborate with medical teams. These competencies ensure efficient clinic operations, positive patient experiences, and accurate management of sensitive health information.

What are some common challenges patient service associates face and how can they effectively handle them?

Patient Service Associates often encounter high patient volumes and must balance multiple administrative tasks while maintaining excellent customer service. Managing stressed or anxious patients and navigating scheduling conflicts are common challenges. Effective communication, strong organizational skills, and remaining calm under pressure are key to success. Many employers provide training and mentorship to help Patient Service Associates develop these skills and adapt to the fast-paced healthcare environment.

What is the difference between Patient Service Associate vs Medical Receptionist?

AspectPatient Service AssociateMedical Receptionist
CredentialsHigh school diploma; some roles may require certification in healthcare customer serviceHigh school diploma; often no formal certification required
Work EnvironmentHospitals, clinics, outpatient facilitiesDoctor's offices, clinics, outpatient centers
Job ResponsibilitiesPatient check-in, scheduling, insurance verification, patient communicationScheduling appointments, answering phones, greeting patients, managing records

The Patient Service Associate and Medical Receptionist roles share similar duties like patient interaction and administrative tasks. However, Patient Service Associates often have more responsibilities related to insurance and patient flow in healthcare settings, while Medical Receptionists focus more on appointment scheduling and front desk duties. Both roles are essential for smooth healthcare operations and are commonly searched for by those interested in healthcare administrative careers.

More about Patient Service Associate jobs

What cities near Madison, GA are hiring for Patient Service Associate jobs?

Cities near Madison, GA with the most Patient Service Associate job openings:

Patient Service Associate jobs near you
Infographic showing various Patient Service Associate job openings in Madison, GA as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 22% Part Time, and 4% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $35,867 per year, or $17.2 per hour.

Hearing Ambassador (Patient Care Coordinator)

NationsBenefits, LLC

Mcdonough, GA • On-site

$16 - $21/hr

Other

Medical

Posted 28 days ago

NationsBenefits rating

6.6

Company rating: 6.6 out of 10

Based on 16 frontline employees who took The Breakroom Quiz

314th of 494 rated business services

Job description

NationsBenefits is recognized as one of the fastest-growing companies in America and a Healthcare Fintech provider of supplemental benefits, flex cards, and member engagement solutions. We partner with managed care organizations to provide innovative healthcare solutions that drive growth, improve outcomes, reduce costs, and bring value to their members.
Through our comprehensive suite of innovative supplemental benefits, fintech payment platforms, and member engagement solutions, we help health plans deliver high-quality benefits to their members that address the social determinants of health and improve member health outcomes and satisfaction.
Our compliance-focused infrastructure, proprietary technology systems, and premier service delivery model allow our health plan partners to deliver high-quality, value-based care to millions of members.
We offer a fulfilling work environment that attracts top talent and encourages all associates to contribute to delivering premier service to internal and external customers alike. Our goal is to transform the healthcare industry for the better! We provide career advancement opportunities from within the organization across multiple locations in the US, South America, and India.
Role:
The Hearing Ambassador assists and helps the licensed dispenser meet their goals and fulfill their daily duties. This role is responsible for engaging customers, Support hearing health needs, educating individuals about hearing wellness, scheduling appointments, and supporting growth through community outreach and customer relationship building.
Location: On-Site, Sam's Club Hearing Aid Center. McDonough, GA.
Responsibilities:

  • Have a working knowledge of all Hearing Aid Center (HAC) products and services
  • Set the stage for full test, and full boat purchase when interacting with Members
  • Complete 30-50 outbound calls daily to prospective and/or existing customers
  • Secure a minimum of 4 immediate or scheduled full hearing tests daily for the hearing aid specialist or audiologist that works in the center
  • Promote and sell non hearing aid products when Members with whom they engage do not have hearing loss
  • A 50% increase in non-hearing aid product sales is expected
  • Learn and use the handheld screener (when able per state regulations) and use as intercepting tool to get qualified leads
  • Assist, when necessary, calling past tested Members, with or without sales, and medical referrals to schedule return visits
  • Promote the HAC during Sam's club events, Hearing Aid Center events, and possibly outside marketing events
  • Will be based in HAC but will spend 95% of the time walking/working the club, intercepting, and setting tests
Requirements:
  • High school diploma or equivalent
  • Strong customer service, sales, or retail experience
  • Experience working with PC hardware and software including general computer and Internet knowledge
  • Excellent oral and written communication skills, organizational, problem-solving/troubleshooting skills, and presentation skills
  • Previous experience with patient/customer appointment scheduling
  • Proficiency with basic computer systems and scheduling software.

NationsBenefits is an Equal Opportunity Employer.

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